The battery back-up system is a great feature, but it can give you a false sense of security.
If the door is not opening during a power failure, typically the main culprit is that the battery is no good. They only last 2-3 years, even if they are not used.
Yet power outages are not the only reason your door may not open on some days. Many times we are called to a home in the Cincinnati area where the homeowner believes it’s an issue with the battery-backup, but it turns out to be a broken spring, a broken cable, a bad gear or an electronic problem.
If you have any issues with your garage door openers, give us a call at (513) 821-5095. We’re available 6 days week to help.