GARAGE DOOR SERVICE-REPAIR-SALES | Phone: (513) 821-5095 | 11 Tech View Dr, Cincinnati, OH 45215

What Our Clients Say

Our Reviews Tell A Story

 

See Before and After Photos

In the home remodeling business, we all know that rip-offs and shady behavior is rampant.

So what better way to show potential customers how we conduct business than to show you what our clients have had to say about us.

Just below, you’ll see what more than 800 customers have to say about our company, our products, garage door repair reviews and general garage door service reviews.


6/23/17

Called the company & the rep was out the next day. He went over our door replacement options with us and ensured we understood them. We selected the door that day and the install was done a week later. The tech arrived during the time frame specified and did a goog job installing the door & hardware without issues. Door raises & lowers very quietly and is working well. Good job!

Steve M.
Loveland, Ohio 45140


6/19/17

Technician was on time, explained what needed to be done and quoted costs up front. Service was
done in under an hour. Very happy with results and would hire again.

Elisa A.
Cincinnati, Ohio 45208


6/19/17

Nate, the installer arrived on time and explained everything to me.

Sheri K.
Cincinnati, Ohio 45230


6/7/17

They were able to coordinated the schedule with my wife very well. They were also able to find and
use the coupon I bought from Angie’s list without my wife mentioning it. The service person came on
time and was friendly. Great service overall.

Rodel E.
Montgomery, Ohio 45249


5/22/07

I am very pleased with the work and the helpfulness of the installer. Highly recommend them.

Shirley A.
Liberty Township, Ohio 45011


5/15/17

The service tech sounded very knowledgeable and explained everything I had questions on. I have an old wood door and he explained most parts are no longer available but with observance I should be able to keep the door for a long time without having to replace it.

Karen S.
Norwood, Ohio 45212


5/10/17

Great service, friendly staff, job was completed quickly for a lesser price than competitors

Sarah W.
Cincinnati, Ohio 45241


5/8/17

Called in the morning to establish a time window and called 30 minutes ahead of time before actually arriving. Work was done fast and the technician was helpful and friendly.
Replacement for an old Genie screw drive with no safety sensors to something more modern. Replaced steel rollers with nylon rollers. Garage door was 8ft and replacement opener was a Liftmaster 8550w.

Clifford C.
Cincinnati, Ohio 45244


5/7/17

Cincinnati Door & Window replaced my old garage door with a new one of my choice. Fair price and good service.

Derek N.
Cincinnati, Ohio 45230


5/4/17

It went very well – He was here for about an hour tops!
Garage door track conditioner and two new openers with an outside entry.

Barabra H.
Cincinnati, Ohio 45230


4/23/17
Allen B.
Cincinnati, Ohio 45236

They fixed the door quickly. They recommended replacing our 20 year old door opener. The new one is so much better that we’d never go back.


4/18/17
Agnabel G.
Libert, Twp, Ohio 45044

It went very well.


4/17/17
John M.
Sharonville, Ohio 45241

The serviceman needed some parts which he had in the truck and took care of everything. Nice job. I would hire them again, no problem!
I contracted for a garage door tune-up, knowing that the garage door opener needed attention, too.


4/15/17
Paul G.
Cincinnati, Ohio 45208

Ended up replacing the garage door opener. John and Steve are great! They answered all my questions, did everything they said they would, and we’re very responsive.


4/11/17
Michelle M.
Florence, Ky 41072

Excellent. No more squeaking and great customer service. Gave some good education and
prognosis about my doors.


4/6/17
Judy E.
Cincinnati, Ohio 45255

Last week our garage door began raising & lowering on its own. We called Cincinnati Door & Window in the morning and John arrived that afternoon. Since the opener was only 18 months old, he said that the problem was either a bad circuit board or that the very large cell tower across the street could be interfering. Because none of our neighbors were experiencing the problem, he replaced the circuit board. When that failed to work, he replaced the 28-year old wiring from the unit to the wall button. Problem solved. John’s patience and diagnostic skill eliminated our garage door ghost! We have used Cincinnati Door & Window for all our garage door needs for 5+ years. They installed a new ProVia entryway door for us several years ago and stood by the product when there were warranty issues. They are on our speed dial for reliable service and repair.


3/29/17
Sherry K.
Cincinnati, Ohio 45230

The service call went great. The technician, John, was very professional and friendly. He was patient and answered all of my questions. We have two very old “smart” openers and he was knowledgeable in explaining the capabilities of the units as related to the new remotes. He checked over the garage doors, oiled the rollers and the springs, and offered to replace the old metal rollers with nylon coated rollers to lessen the noise when the doors open and close. He checked the cables and said they were in good working order. He explained the options for new garage door openers, including the upgraded system with wifi capabilities. He explained the advantages of the new system, and I’m sure when our current openers cease to work, we will call Cincinnati Door & Window, and ask for them to send John back out to replace the two garage door openers. I would highly recommend Cincinnati Door & Window to friends and family.


3/13/17
Keith J.
Loveland, Ohio 45140

The door was damaged on Monday. They came out on Tuesday to provide a quote and did the work on Thursday. No hassles, great job!


3/5/17
Ajay P.
Mason, Ohio 45040

excellent
1. On time arrival and proper communication
2.Technician LISTENED to all concerns and did not ‘blow off’ and ignorant homeowners concerns.

most important for me : I may not be knowledgeable about the technical skills and jargon but I use that door hundreds of times a year. I KNOW the symptoms. He also answered my questions in simple structure overall great experience


3/1/17
Jill S.
Liberty Township, Ohio 45044

Thorough discussion of what I could do to prevent future issues – found him to be very helpful. He was also flexible on time. Would use again.


3/1/17
Jennifer S
Morrow, Ohio 45152
Both crews that came out were on time, knowledgeable on their product, and generally great to
deal with. Work was performed well and no mess was left behind. I’m very pleased with the service I received.


2/15/17
Scott W.
Maineville, Ohio 45039

They came out the same day! Spring replaced and we’re good to go.
Original Spring broke on garage door, leaving door hanging crooked and unable to be closed.


2/21/17
Reagan G.
Milford, Ohio 45150

Work was performed as described and the door works!
There was a spring broken on our garage door. Unfortunately the part was no longer available. The technician had to replace the part with two springs and pulleys to make the garage door work again.


2/25/17
Michelle M.
Batavia, Ohio 45103

Great! Technician was very helpful. Even made an extra trip to get the seal at the bottom replaced the same day.
Garage Door Opener Tune Up and repair. Door wasn’t closing properly. Also sealed the gap at the bottom.


1/30/17
Allan S,
Florence KY 41042

Work done as described. Problem resolved.


1/23/17
Sharon W.
Florence KY 41042

They did a great job. I also referred them to my son. My son used them as well. It was just one
worker and he did well.


1/13/17
John B.
Cincinnati, Ohio 45208

The salesman was polite and professional and did a good job of suggesting a door that matched our needs. He was also able to answer all questions and show samples to illustrate color and construction. The company was running a $300 off promotion, so we thought the cost was very reasonable for a new garage door. The installers (2) were friendly and did a fine job of removing the old door and hardware, and installing the new door, including carefully caulking the new outside trim. They used our existing electric garage door opener. The new door seals much more tightly than the old door, which helps keep heat from escaping the garage in the winter. They hauled off the old door and all the debris and left the worksite in great condition.


1/2/17
Darrell W.
Loveland, Ohio 45140

Everything went very well. They fixed it the first time out and I have not had any problem with it
since. I was very satisfied with their service!


11/15/16
Kay K.
Hamilton Ohio 45011

Went very smoothly. Very professional. Very happy! All inclusive- no surprises or extra fees. Purchased deals from Angie’s list.


11/3/16
David G.
Westchester, Ohio 45069

Very punctual. The young man was very professional. We were having trouble with current door and system. We were looking to add a new rubber piece on the bottom. He found dents on both sides of the door by the main mechanism that was causing the trouble and it could have a been seriously safety problem. I was very pleased about that. He didn’t try to up sell us which I really liked. We felt he was very honest. We didn’t get any other bids because I felt I could trust him. We ordered a new door and they are replacing it soon. They called 2 days ago and are installing it next week.


10/26/16
Scott T.
Amelia, Ohio 45102

Could not have gone better! Technician was extremely professional and took the time to explain why he did what he did. Lubricated all necessary components and gave the entire system and overall check. We were quoted a price of $200+ for both springs to be replaced, however, the technician completed the job in a different manner using only one spring and for less money!


10/21/16
Julie Linder
Liberty Township, Ohio 45011

It was great. But they have to come twice. Everything was good I think, except for when they pulled off the old wood trim, they didn’t cut the paint or whatever, so it like pulled off chunks of paint. We had to do some extra too like changing the spring. I thought the price was reasonable. They went and got what they didn’t have in their truck. I think they were on time but I don’t really remember. I think they were good. They told us everything they were doing and why. I do remember that because that’s how we end up with the spring. They showed us the difference between our three doors.


10/18/16
Scott M.
Blue Ash, Ohio 45242

The company was clear on the cost up front and there were no changes in that quoted cost. They also had me scheduled the next day to get the repairs performed. The technician was very quick and thorough with the work performed. He provided instructions on how to maintain the spring to keep it working in peak performance. He was also very courteous and professional throughout the visit. I would not hesitate to have them perform work if needed.


9/27/16
Stacy G.
Liberty Twp, Ohio 45044

I was impressed – they came out day-of and performed the job quickly, professionally and effectively


9/25/16
Tracy M.
West Chester, Ohio 45069

Great! Cody, my service person, arrived within the time window and promptly got to work. He
cleaned and tightened the automatic garage door mechanism and reduced the noise that it had been
making. Also, did a small repair and swept my garage! Excellent, professional service for a good price.


9/19/16
Gergory G.
Batavia, Ohio 45103

The work was delayed due to a power outage, and Door and Window was very prompt and flexible
about rescheduling. The service tech was extremely professional, took the time to explain the details of
the work, and did a great job promptly upon his arrival.


9/12/16
Bic N.
Cincinnati, Ohio 45215

Installer was very nice and did a great job from the little knowledge I have of garage doors


9/9/16
Kevin M.
Cincinnati, Ohio 45247
Went smoothly. New opener installed on time and with little hassle.


9/1/16
Michael H.
Liberty Twp., Oho 45011

Fearing the worst of a complete door replacement, called Cincinnati Door & Windows. Lonnie came out early the next day and was able to do a repair. He said there was no need to replace the door. Movement is now quiet and smooth. He originally was going to adjust the spring, but given the age, I asked to have it replaced. I was never pressured to spend more than was needed and the entire process could not have gone better. Will have no problem referring friends/family to them.


8/11/16
Greg R.
Fairfield, Ohio 45014

My garage door spring broke and there was damage to my garage door so we replaced it. We decided to get a new garage door opener too.

A+++++. I was impressed with the level of service and professionalism of the whole team. We had a basic garage door installed with a new much quieter garage door opener. The work was done quickly (door color was in stock) and thoroughly. We highly recommend Cincinnati Door & Window. When we are ready to start a new window project we will talk to them first. Thanks for the great job!


3/9/16
Gail T.
Hamilton, Ohio 45011

My garage door was not closing properly, The Technician Rick came out and adjusted the springs and tightened the rollers
I called Cincinnati Door first thing in the morning they said they would be out that day between 12-3 and would call 30 minutes ahead of time. They called around 1:30 and were at my house by 2. Rick quickly saw what the issues were with my door. You could tell he was experienced and knew exactly what he was doing. Everything was fixed and working great, and it only took him about 30 minutes to complete the job. I? definitely recommend Cincinnati Door.


7/24/16
Chakra G.
Mason, Ohio 45040

Replacement of broken spring for garage door
They did excellent job and quick.


7/23/16
Gene G.
Hamilton, Ohio 45011

Garage door repair – spring broken
They did a great job, replaced quickly and checked the rest of the door for issues.


7/10/16
Kathy H.
Cincinnati, Ohio 45245

Replaced garage door and opener system

Great… we got their deal and had a new door within a couple of days


6/27/16
Margo F.
Cincinnati, Ohio 45239

Purchased Angies list coupon for garage door opener, 2 remotes, wireless accessibility and keypad. ?Love garage door opener, very quiet. ?Has wireless capability which is amazing. ?Would definitely recommend this company.?


6/23/16
Janice K.

Cincinnati, Ohio 45208
Reviewed whether the door was reparable and subsequently replaced it after determining it was not. Everyone I dealt with was professional, provided clear explanations and were pleasant and helpful every step along the way.


6/22/16
Derek N.

Cincinnati, Ohio 45230
Both Steve and Rick were great to work with. My garage door was installed in a timely manner and it looks and functions great.


6/13/16
Charles R.

Cincinnati, Ohio 45240
It was alright. I had to have them come back because it was still tweaking but it was no big deal. They fixed it. They responded quickly. It is understandable, with garage doors. You have different squeaks and I don’t expect them to get them all the first time.


5/27/16
Jerri T.
Cincinnati, Ohio 45241

They came out the second time without charge. They were timely and very professional. Highly recommend


5/27/16
Shawn H
Mason, Ohio 45040

Replaced a garage door opener. Shared all options and repaired my garage door in a timely fashion.


5/20/16
Joanne H.
Milford, Ohio 45150

After looking at the damaged garage door, he said it couldn’t be fixed, but took measurements for both the garage door and front door and quoted prices for the garage doors so that I could make a decision on which door to buy as a replacement.? Very courteous young man.? I will definitely be buying my replacement doors from them!


5/18/16
Bonnie B.
Loveland, Ohio 45140

I have used Cincinnati Door in the past. My garage door needed service because it was opening and closing on it’s own. It was decided that the best way to solve the problem was to just replace it since it was quite old and I needed assurance since I was leaving town. He came back the next day and installed the new opener, and it has been operating perfectly.


3/11/16
Suzanne V
Cincinnati, Ohio 45244

They did a tune up on our two garage doors. They tightened the hardware, lubricated door and opener, performed a safety check and checked the rollers,bearings, cables and track. It was 30 dollars for the second door.


2/4/16
Mark C.
Cincinnati, Ohio 45241

Replaced two eight foot garage doors
Great work. The doors look great. Installer was on time and had both doors up and going in about five hours or so. We are very happy with the entire process. They detached our existing door openers, took down the old doors and carted them away, installed the new ones, and reattached the openers.
We are planning on having them install a new front door too.


2/11/16
Elaine S.
Cincinnati, Ohio 45243

Repaired broken springs and realigned track and glider
Went well, very punctual. Did what needed to be done quickly and efficiently. Wouldn’t say he went above and beyond, but overall we’re very pleased with the quality of repair.


2/12/16
Lawrence W.
Cincinnati, Ohio 45220

replaced two panels of garage door and inspected hardware.
The work generally went well, but awkwardness in communication caused incorrect panels being installed on the first attempt;
The second installation was successful.
During the second attempt, the work performed by Rick was attentive and professional.


2/14/16
Anthony V.
Mason, Ohio 45040

Installed a garage door
Service was great no issues.


2/15/16
Kelly L.
Cincinnati, Ohio 45230

replaced both garage door springs after 1 had broken
Member Comments:
They came the next day, explained what would be done and how long it would take and when smooth no problems.


2/19/16
James R.
Liberty Twp. Ohio 45044

Helped get my garage door back on the rollers and re-wire the door pulleys.
As always the entire experience was great. From the phone call to book an appointment to the service tech to the work completed. everything was perfect.


1/5/16
Jennifer R.
Bethel Ohio 45103

They put in a garage door.
It was great. Everything works perfect.


1/6/16
Narayan R.
Cincinnati, Ohio 45244

Did a tune up of the garage door and figured out why the remote was not working.
The service was timely and efficient with very good upfront and open conversation about cost and service. They figured that the board in the remote was bad and replaced the remote.


1/6/16
Keith P.
Mason, Ohio 45040

Replaced 2 garage door springs & did a complete tune-up of the garage door.
Great & quick service (got in the day I called). Repairmen showed up within appointment window and knew exactly what was wrong with our garage door. He replaced 2 springs and did an overall tuneup of the door. He worked fast, cleaned up, and was very professional. I will definitely use Cincinnati Door & Window in the future!


1/7/16
Michael D.
Fairfield, Ohio 45014

The serviceman showed up on-time and got to work. Adjusted the springs and lubed the rails. Then he noticed that the button by the door was loose and he fixed that.
The garage door is working great now!


1/10/16
Steven S.
Cincinnati, Ohio 45208

I didn’t positively have to replace and they were very honest about offering to repair rather than replace. I opted to replace.


1/15/16
John S.
Hamilton, Ohio 45011

The service person was very prompt and professional. It was completed quickly for a fair price


1/20/16
Bruce H.
Sharonville, Ohio 45241

Adjusted the track and performed normal PM
awesome


1/24/16
Joseph C.
Cincinnati, Ohio 45236

Replaced garage door. promptly came to measure after buying the deal on Angie’s list, then ordered the door and installed four days after they received it from the manufacturer…excellent.


1/27/16
Diana M.
Maineville, Ohio 45039

Garage door tuneup
Went great. Door is much quieter and smoother. The guy was pleasant and efficient. Told me what to use to keep the rollers lubricated so I could do it myself between tuneups. Will definitely use Cincinnati again.


12/1/15
Lawrence C.
Cincinnati, Ohio 45230

Installed new garage door (single car size) and removed and disposed of the old garage door. Excellent service and workmanship on the project. Highly recommend.


12/8/15
Laura W.
Cincinnati, Ohio 45236

Repaired garage door opener. Everything went well.


12/15/15
Robin R.
Liberty Township, Ohio 45011

Replaced by 2-door garage door. Sales person came out, before I bought the “big deal” to measure and make sure the deal was applicable to my home. It was so I ordered the door. When it came it, they called me and we scheduled a time for them to come out. I was told they’d be out between 9:30 – 11. I received a call, the day of, to let me know they’d be here at 10. They were right on time. The door was installed and everything looks good and works fine.


12/15/15
Geoff M.
Blue Ash, Ohio 45236
Replaced 2 garage door openers. Happy with the results.


12/17/15
Warren K.

West Harrison In, 47060
Tuned and adjusted my single garage and also explained how I should maintain the mechanics.
It was a bit disappointing that the company would ONLY give me a 4 hour time slot. Either 8 to 12 or 1 to 5. I picked the afternoon slot and the technician came very near the end of the time slot. …. it was almost dark.
However, the technician was very knowledgable!
The technician got right to the problem and did not rush.
The technician made sure that the adjustments were correct and the door operating correctly.
The technician was very personal.
A++ ……..if I have another garage door issue or need a new garage door, this company will be my first call.


12/19/15
Julia G.
Loveland, Ohio 45140

Amazing service! From my initial call to scheduling the work I found cordial and professional interactions. In fact they were available almost immediately to the point it was I that had to push back the date a bit for the repair. The repair person was punctual, thorough and did a great job. I got a follow up courtesy call. I’m impressed!


12/19/15
Jeffry C.
Fairfield, Ohio 45014

Replaced garage door spring and fixed related attaching hardware
Technician scoped out the job, performed some basic calculations/sizing and completed the fix. 45 minutes tops. This is the 2nd time we used this garage door service provider.


12/31/15
Anne B.
Wyoming, Ohio 45215

Replaced the garage door opener and assembly.

We are delighted. We called yesterday since we used them before, they were here before 8a. They gave us the Angie’s List cost when they heard we were members and repeat customers. The garage door works like new. Fast, good work and a deal. I like that a lot. I’d recommend them to anyone, and have on next door.


11/3/15
Pamela W.
Fairfield Ohio 45014

Fall cleaning, lubrication, replacement of weather seals for garage door and door opener.
The seal replacement was very well done and all the work done was promptly completed and very professional. My door opener is old and while it now works better than before he came, it sounds like it is laboring to do so. He noted a broken shut off switch that cannot be replaced (too old), which may cause the opener to fail over time. I noted (after he left) a recommendation on the paperwork checked off, indicating to replace the opener — it would perhaps have been helpful if he had mentioned this to me and given me that option while here. But overall, a good job and he was pleasant, professional and efficient in his work.


11/9/15
Terry A
Reading Ohio 456215

repaired garage door
everything went well


11/10/15
Marc B.
Montgomery Ohio 45249

Replaced garage door and opener key pad
They came out within one day to provide an estimate and the following week to perform the work. I would recommend them without any hesitation.


11/12/15
Andrea M.
Loveland Ohio 45140

Installed a new Lift Master Garage Door opener. They were on time and did a good job! And the product works very well!


11/12/15
Paul B.
Milford Ohio 45150

They installed two new garage door openers. The pricing was very reasonable and scheduling and responsiveness were both good with them. They have needed to come back two separate times to repair a defective motor and to correct the installation on one of the units.


11/15/15
Julia O.
Cincinnati Ohio 45241

Replaced the garage door
Great – Easy to work with – New door is exactly what we asked for – Fair and reasonable cost


11/16/15
Carla G.
Mason Ohio 456040

fixed garage door
timely.. efficient… excellent experience


11/17/15
Marine R.
Cincinnati ohio 455208

Installed new garage door opener after servicing an old one- got credit for service call because we bought and had them install the new kne.


11/18/15
Christopher S.
Batavia Ohio 45103

Made an inspection of current equipment. Removed old garage door and replaced with new one.


11/18/15
Roganne L.
Greendale Indiana 47025

Replaced seal on garage door and did tune up on garage door opener


11/16/15
Ellen S.
Cincinnati Ohio 45208

Tune up on garage doors they installed about 10 years ago (have not had one issue with these doors in 10 years of use). Great company; a pleasure to do business with these guys! I had to reschedule and they could not have been nicer about it. I highly recommend this company.


11/19/15
Suzanne M.
Covington Kentucky 41011

The company will need to come back again since they did not have the part needed. The manager was very responsive on the phone when we complained that they were not able to fix the problem during the first service call, and was reasonable with the pricing due to the problems.


11/19/15
Chris M.
Loveland Ohio 45140

They did great. They repaired our garage for a lot less than we thought. They were nice and courteous.


11/20/15
Patricia W.
West Chester Ohio 45069

Replaced weatherstripping around garage door, checked to insure garage door system was working well.
The technician arrived on schedule and was very professional and hard working and went right to work. He replaced the weather stripping around the door system and it looks wonderful. He checked the track to insure it was working well and assured us we should have no issues over the winter.


11/22/15
Kenneth J.
Midlletown Ohio 45044

This is the second time that I have used them for a garage door tune-up. Both times have been excellent. This last time, I had ordered the $89.00 tune-up which would include new rollers. The technician, Gregg, said that mine were in excellent condition and didn’t need replacing, so I only needed the $59 tune-up. He explained what he was doing and didn’t mind all my questions. It is such a pleasure to deal with honest companies. I highly recommend Cincinnati Door with techs like Gregg.


11/23/15
Julie P.
Loveland Ohio 45140

Replaced board but the issue (door opening and closing on its own) was not resolved so replaced opener and garage door (insulated)


10/1/15
Cary H.
Cincinnati, Ohio 45244
Provider did an excellent job…showed up as scheduled and on time. JP explained the issues we had with each door and quickly did the repairs. Well worth the money…he also pointed out issues with the doors to replace or fix later. Excellent experience.


10/5/15
Richard H.
Liberty Township, Ohio 45044
They came out to tuneup and inspect my garage door
They did a great job. They were punctional and professional.


10/12/15
Dianne R.
Hamilton, Ohio 45013

Replaced garage door, perfectly!


10/16/15
Nancy S.
Liberty Township, Ohio 45044
Fixed chain by tightening it; tune up; programmed key pad and car remote.
The technician, Greg, arrived promptly and called ahead to give me a time frame. He was very courteous and corrected the problem with the garage door chain quickly. He also tuned up both doors and programmed my garage key pad. Then he was able to homelink my car to the garage door opener for both garage doors. Highly recommend and would use again.


10/18/15
Karrie L.
Milford, Ohio 45150
They repaired a garage door opener, a couple months later it was broken again. They came out and repaired it at no cost. The first person who repaired it forgot to lube the part. Even though there was a mistake made the first time around both technicians were very customer service oriented, and did their best. Mistakes happen, it was no big deal and the company stood behind their work with no questions asked! I would have use them again. They were great!


9/29/15
James S.
Cincinnati, Ohio 45226
They repaired the belt drive on the motor and repaired the overhead garage door itself. The service tech was on time and easy to work with. The repair took two visits because they had to order parts but they did a great job and the overall value was excellent.


9/28/15
Jennifer D.
Cincinnati, Ohio 45230
very well. garage door is in good shape.


9/23/15
Marshella H.
Greendale In
Excellent work, got right to work, had our garage door working perfectly in no time. I would defanately use them again next time. Jeramy, our service teck. was great.


9/20/15
Kelly H.
Wyoming, Ohio 45231
The provider came to the house and worked on my overhead garage door and answered my questions about what to look for and how to take care of my garage door. He also installed new sensors for me. I was very happy with them and would absolutely use them again!
The provider was great and answered all my questions. It was great!


9/16/15
Katherine W.
Oxford, Ohio 45056
Very helpful


9/15/15
Loraine B.
Mason, Ohio 45040
Did not receive initial call to schedule time of installation, but
after I called the office they called and were here in the anticipated
time frame. Explained and tested to make sure locks would work with the
structure of a very low ceiling. Installed quickly and they work great


9/14/15
Nat C.
Cincinnati, Ohio 45213
Replaced old overhead garage door with new one
Every step of the process was well-handled – I was very satisfied.


9/14/15
Martine G.
Cincinnati, Ohio 45242
Cincinnati Door & Window installed a garage door opener in a one-car garage at an investment property I own.
From the initial phone contact with Nick to the installation, my interactions with Cincinnati Door & Window were all very professional. The installer called me the morning of the install day as promised with a 3-hour window and he arrived within that time frame. Being an older home with little clearance on the garage ceiling for an opener, all installation went smoothly. I will definitely use this company in the future.


9/13/15
Sandra E.
Cincinnati, Ohio 45241
garage door tune-up
HE was very thorough and friendly


9/13/15
Trish H.
Loveland, Ohio 45140
Replaced garage door and opener
Went very well
very pleased with the salesperson and the workers
dor works and loOKs fantastic


9/10/15
Pete H.
Loveland, Ohio
Replaced overhead garage door spring
Prompt courteous service and well done.


9/10/15
Ronald K.
Cleves, Ohio 45002
The company installed two new garage door openers and they work great. I am well satisfied with the professionalism of this company. They came on time and really showed expertise in this installation.
Everything went so well it couldn’t have been any better


9/5/15
Mark D.
Cincinnati, Ohio 45239
Garage door tune-up. At my request we talked about replacement, but decided against it. Replaced bumper at bottom of door…charge was $65 additional.


9/3/15
William s>
Hebron ky, 41048
Rick was great. Very friendly and genuinely seemed to take pride in his work. I will def. use them again and appreciate the great value provided.


9/2/17
Leslie M.
Edgewood Ky 41017
They did the work as promised, but our door is still a bit louder than we would like it to be. This, however, is most likely attributed to the fact that our overhead door is quite old.


9/2/15
Stephen S.
Cincinnati, Ohio 45245
The tech was pleasant and knew what he was doing, he was also willing to work with me and did a fast and efficient job.


9/1/15
John Y.
Loveland, Ohio 45140
Everything went fine in a professional and timely manner.


9/1/15
Barry B.
Cincinnati, Oh 45244
Met expectations. Did a pre-check site visit to measure, etc. On install day everything went according to plan. Tech was professional, timely, installed new door and hauled away all trash. Thanks.


8/2/15
Gautham K.
Mason, Ohio 45040
Fixed the spring on overhead garage door and did maintenance on the garage doors.
It was a good experience … I needed help in a hurry as I was traveling out of town the next day. They agreed to come in the AM … In by 10, out by 10:40 … Kept me aware of when he would arrive. Professional, efficient and predictable … Can’t ask for more.


8/3/15
Julie W.
Mason, Ohio 45040
Fixed broken springs, tuned up both doors.
I was able to schedule quickly and they showed up promptly, and the door was fixed in no time! Very easy to schedule and reasonable price for the repair.


8/10/15
Mark S.
Cincinnati, Ohio 45243

They were quick and it was low effort.


8/11/15
Franklin M.
Florence, Ky 41042

Arrived on time and did great job. Very proffesional.


8/11/15
Ronald S.
Cincinnati, Ohio 45215

Adusted the tension on the main spring that holds up the garage door.
They called early, giving me an expected time of arrival (btwn 9-11am. Got here approx 10:15 am. Went straight to work, repaired/tensioned main spring in about 10-15 mins, and were gone. Very pleasant, gave me a 90 day labor warr. He even made a note on my work order of the fact that it took over four months from the time I put in the order till I got the repair done. Don’t know why it took so long. Must have been a breakdown somewhere along the line! If it hadn’t been for Angies’ List calling me to ask how I liked the work that had been done… I wouldn’t have remembered that I had even purchased it so long ago! Angies’ List saved me $$$ and got my repair done!


8/13/15
Shirley O.
Cincinnati, Ohio 45244

adjusted hinges. installed new key pad for door and new remote for car. general inspection. very good would have agasin.
it went fine. helpful,professional. a bit pricey.


8/13/15
David H.
Ft Thomas, Ky 41076

Technician made minor adjustments to address the problem we’ve been having with the garage door, and did routine maintenance. He clearly explained how the opener operates (we’re in a new house), and what should be done to maintain the opener.


8/15/15
Jason R.
Burlington, Kentucky 41005

Replaced garage door spring. Completed inspection and lube of other door and opener parts.
Garage door spring broke on Friday. Checked Angie’s List to choose a repair contractor. Picked Cincinnati Door based on good reviews. Called on Friday afternoon to schedule an appointment. They scheduled me for the very next day….Saturday. JP called at 8am Saturday and said he’d arrive between 10am and 1pm. He showed up at 11:30am. He was done and gone by 12:30. I had a 2-spring system but he replaced with a single spring. Mainly this was because it was what he had available on the truck. He advised it was just as good. Only difference is that when one spring of a 2-spring system breaks, you still have the remaining spring to help open the door manually. My repair is covered by a 5-year warranty but the spring will likely last at least 10 years (10,000 cycles). Interestingly, the single spring is less expensive, also. They quoted my $200-something on the phone for the repair but the actual total came in at $159. JP was professional and gave me some tips for DIY preventive maintenance. Bottom line is that they made this very easy for me at what seems like a very reasonable price. Nice job.


8/16/15
Lynn B.
Cincinnati, Ohio 45227
Installed garage door and power lift.
Installation was done by a technician who knew exactly what he was doing. Several weeks later minor adjustments were required of the sensitivity electronics, and the technician came out immediately and did the needed work free of charge. Then months later one of the rollers came off its track. The technician knew exactly how to remedy this situation over the phone. The door opener has worked perfectly ever since. I’ve been really impressed with Cincinnati Door and Window.


8/18/15
Daniel H.
Mason, Ohio 45040

Fixed broken door spring and checked all parts
Will use again. Honest assessment of my situation. Lower price than anywhere else I’ve tried and with a longer warranty.


8/19/15
Elizabeth B
Franklin, Ohio 45005

I purchased a new garage door from them. They took out the old door and installed a new door (along with tracking).
I purchased an Angie’s List big deal for a triple layer garage door. I was happy to hear that the price really did include everything and there were no hidden fees. I did pay a little extra to upgrade to a nicer design but I was surprised the cost was as low as it was. Installation was good and everything seems to be working great (it has been about a month). The only complaint I have is that it took a very long time from the time I purchased the deal to the time it was installed which meant I was without a garage for about 6 weeks. Part of this was was d/t me ordering a nicer door and I understand that. But they didn’t put me on the schedule to have it installed until the door arrived which meant another 3 week wait. I just wish they would have gone ahead and put me on the schedule since they were scheduling so far out. However, I also understand it was mainly d/t me doing the upgrade. Overall, I would give an A. I had a quote from someone else which was much much higher so I think this deal was very much worth it. The quality of the three layer doors are nice. I would recommend them and I would use them again.


8/19/15
Edward Y.
Cincinnati, Ohio 45238

repaired a garage door that the tension cables popped off of.
I called about 9am, explained that the cables had popped off the tensioner, and that the garage door would not open. I was told they could have someone out between 12 and 4 the same day to look at it. I received a call from the technician about 12:30, saying he’d be there around 1. He arrived about 1:15 with an assistant, looked at the problem, and explained that it was a simply fix, and he and the assistant rewound the door, lubed the hinges, and tested the door function several times.
One call, no drama, $100. (The cable came loose because we left something too close to the tensioner that got caught in the cable, totally our fault.)


8/22/15
Olivia G.
Cincinnati, Ohio 45224

A previous contractor told me to replace my faulty garage door opener. The technician provided through Angie’s list (Cincinnati Door and Window) made minor adjustments to the garage door opener control panel, tightened the bolts on the garage door, and lubricated the track. The garage door works PERFECTLY! Thanks for being honest, and doing the job right.


6/1/15
Agnes G.
Cincinnati, Oh 45212
Excellent service. Garage door works great now! Prompt, polite, and quick. Would use again!


6/5/15
Jim W.
Madeira, Ohio 452453
Wonderful experience. Upon returning from out of town I discovered my garage door was inoperable. A quick inspection revealed a broken spring. I called Cincinnati Door and Opener and within an hour Justin, the service tech, was at my house. In no time the springs had been replaced and the door was working again. There was no additional charge for coming our on a Saturday. I highly recommend this company for any garage door related issue.


6/6/15
Ann E.
Cincinnati, Ohio 45205
Replaced the fly wheel which was shredded in the garage door opener, re-aligned the track, oiled the track.
This experience was awesome! The repair person came in, was super friendly, explained everything that was going on, and made sure I was happy with how the door functioned after he repaired it. Well with the money and excellent service!


6/8/15

Marvin C.
Cincinnati, Ohio 45255

Came and preformed as described. Well done!


6/12/15
Amy J.
Harrison, Ohio 45030

Quality work done on all the doors. A little miss communication with finishing the garage door but they profusely apologized.


6/16/15
Greg B.
Mason, Ohio 45040

Repaired broken spring
Very punctual, very professional, would recommend to others


6/20/15
Paul R.
Liberty Township, Ohio 45044

We wanted 2 garage doors and openers serviced since it had been a few years since they’d been looked at. After talking to them on the phone on Sat, we agreed on a Monday PM appointment and then I finalized everything by going into angieslist.com and buying the $59 deal. I paid for the 2nd door after the technician finished the job (another $30). He lubricated the door, rollers, and openers/chains. He even flipped a bracket around on the door that was holding a roller because it was upside down. He programmed the outside keypad for the 2 doors as well.
Excellent service. More than we expected. Really impressed with getting the outside keypads working for the doors.


6/24/15
Deborah H.
Maineville, Ohio 45039

I used an Angie’s List coupon for a tune up but I knew there were other problems with the door.
My garage door spring was broken. Justin was very nice and explained what needed to be done. Justin replaced the spring quickly and when I had questions answered them in a professional manner. I will be calling Cincinnati Door and Opener again.


6/25/15
Larry T.
Cincinnati, Ohio 45238
Installed garage door rollers; did a very good job.


6/25/15
Renee R.
Cincinnati, Ohio 45238
Installed a new two-car garage door
From the initial phone call to the company, to the installer coming to my home to install the door, to the follow-up with the company to deal with a slight issue with the door, to their immediate response of sending someone out to correct the issue at no charge, my experience with this company is what dreams are made of. Seriously. They set the standard for customer service. You couldn’t ask for a better experience. I didn’t feel comfortable rating them on price, however, because I didn’t get any other prices, so I don’t know where they fall in that regard. The reason I didn’t get any other prices, though, was because I was so impressed by the man who came out to my home initially to look at my door, and I had a great amount of confidence in his honesty, that I didn’t feel it was necessary to spend time shopping around . Thank you Cincinnati Door & Opener for such a positive experience.


6/26/15
Ryan L.
Loveland, Ohio 45140

Installed a new spring for garage door and finished the installation of a new garage door opener.
I was installing a new garage door opener myself and noticed one of the springs had broken. I did not trust myself enough to install a new one and I also was having a problem with the location of the previous garage door opener. I was doing this over the weekend and no one was open. I called 3 different garage door repair and left messages. One never called me back but the other two called right around 8:00 on Monday. Both said they could have someone come that day but Cincinnati Door and Opener was the only one that could give me an exact time. Since both estimates were approximately the same I went with Cincinnati Door and Opener. The repairman showed up at the appointment time and installed a new spring and finished the installation of the garage door opener. He was very efficient and courteous.


6/27/15
Shane D.
Sharonville, Ohio 45241
Replaced garage doors
Excellent service. Best pricing of all bids for quality of door we were looking for. Easy to work with.


6/27/15
Keith L.
Middletown, Ohio 45042
Repaired chamberlain lift master. inspected system. tightened and oiled chain. oiled spring and door hinges.
I am an Angie’s list member. My 86 year old mother’s garage door open would not function. I called for help, and Cincinnati door honored my Angie’s list membership in the repair. Service was scheduled quickly, so she was not impacted by the broken system. service agent was personable and very professional. Determined problems, performed service, and completed job quickly. Determined problem immediatell, and repaired with new parts carried in his truck so no delays.


5/1/15
Jay S.
Lebanon, Ohio 45036
He evaluated the door, which was heavy and “sticking”. It is a large doorwall. He determined the structure above the door impinged on the operation of opening and closing and we would have to do structural work to fix the issue. He did tighten the handles and lubricated the wheels, tracks etc. He chose to not charge us as he did not fix the issue we had called him about. Very nice guy


5/1/15
Dan K.
Cleves, Ohio 45002
My garage spring broke Thursday night. I searched AL for garage door repair companies and saw Cincinnati Door & Opener highly rated. I went to their website and was pleasantly surprised that there was a technician that I could chat with. I gave him the information about what I needed and he said they would call me Friday morning. I got a call at 830am asking me when I was available. We agreed on 2-5 pm Friday. I got a call at 130 asking if they could come early. I agreed and they were there within 20 minutes. I chatted with the guys as they worked. They were pleasant and polite. The job took about 30 minutes. They replaced both springs and tested it. Made an adjustment to make sure it closed right. Then lubed the hinges. They then cleaned up after themselves and were off. Not too exciting, but the job was done right, quickly, without a mess. Not common these days. I would use again.


5/2/15
Diahua Z
Mason, Ohio 45040
It went good. He was quick and very knowledgeable


5/4/15
Jennifer Z.
Cincinnati, Ohio 45236
serviced garage door and replaced rollers, springs, and sealed bottom.
Would use this company again. Professional and worked quickly to service garage door and components.


5/7/15
James T.
Loveland, Ohio 45140
We broke a double sealed pane window. The fellow from Cincinnati Door and Opener came to our home when he said he would, to measure the frame for a replacement. When he returned in about three days, he replaced the window in a very short time. We will use the same service the summer to replace all the double sealed windows which are no longer sealed.


5/7/15
Tim J.
Westchester, Ohio 45069
He arrived promptly, diagnosed the issue (worn gear)quickly and had the spare part on his truck. The part replacement was done quickly and the door works fine.


5/9/15
Christine B.
Loveland, Ohio 45140
I called mid-day and they were able to send a repair person later that afternoon. He provided an estimate and completed the work quickly and professionally. I will call them again for any future requirements garage door issues.


5/11/15
Delynn M.
Cincinnati, Ohio 45233
It was the deal that they offer where they just service the door and replace the rollers in the garage door.
The services performed for the big deal by Cincinnati Door & Opener were well. Nothing in particular stood out. I called them because I had a problem and my door was not going down straight. They performed the service for the big deal that I bought and that was to service the door. It did not correct the problem and I corrected the problem otherwise. They came out and did the work that they offered and that was it. The big deal price of 99 dollars is all that I spent for their services. I got what I paid for. I purchased something and I got what I paid for. I didn’t get anything exceptional and it wasn’t short in any way.


5/12/15
Kathryn O.
Loveland, Ohio 45140
serviced garage door, replaced rollers, installed keypad
All the work done efficiently and professionally


5/12/15
Kathleen C.
Cincinnati, Ohio 45241
I called them at 2:00 PM on Friday. I was told they would come out on Saturday and that I would be called in the morning with a time window. They called at 8:00 AM on Saturday and said they would arrive between 10:00 AM and 1:00 PM. The repairman arrived at 10:45 AM, evaluated the problem, determined I needed a new circuit board. He then left to return 40 minutes later with a new circuit board, which he installed. He also reprogrammed two remote controllers and lubricated the moving parts. Everything went smoothly and there were no problems.


5/18/15
Ali G.
Hamilton, Ohio 45011
Replaced broken spring on my garage, replaced Nylon Rollers, fixed bottom of the garage door.
The Garage door, has been giving us issues, the door would get stuck when opening, causing us to manually open the door. Cincinnati Door & Opener came in, and showed me how the top spring was broken into two, the representative replaced the spring, and did a Nylon Roller Replacement. Overall the garage door works like new again, been very happy withe the work performed. In fact I plan on calling them again to fix the seal on one of our windows, I would recommend.


5/18/15
James R.
Cincinnati, Ohio 45211
Installed two new garage door openers
Answered all my questions and worked in a good time frame.


5/21/15
Ann F.
Batavia, Ohio 45103
Fixed the rollers and replaced with nylon cables
5/21/15
Cindy G.
Sharonville, Ohio 45241
Replaced springs on garage door. |Everything went as I had hoped.


5/25/15
Tracey S.
Lebanon Oh, 45036
replaced the rollers on our garage door
Everything went great. There was more to be done than just replacing the rollers. So, we had him come back out and replace the springs. The garage door works great! Our neighbor had the same issue and the same guy fixed his garage door. Great service. Professional. Knowledgeable and highly recommended.


5/29/15
Bernadette M.
Batavia, Ohio 45103
The company did an excellent job in replacing our garage door and the door opener, We had considered trying to replace the door ourselves, but chose this company instead since they had good reviews. After watching the technician do all of the work, we discovered it’s a lot more difficult and complex than we thought originally. The technician did a great job, and we’re happy with this company and its high standards.


5/29/15
Haithem S.
Westchester, Ohio 45069
The cable on our garage door came loose and they rewound the spring and reattached the cable. Also serviced the rollers, tracks and springs on both garage doors.
Great service! They were out fast and did an excellent job. The service technician gave me tips on keeping the main spring properly lubricated and how to tell when it was needed. Both garage doors operate extremely quiet now. We were thinking it was time to replace the garage door openers but the maintenance work will get us many more years of service.


4/2/15
Jean N.
Milford, Ohio 45150
Inspected and serviced garage door and made minor adjustments. Installed new rubber trim to bottom of door. Installed new key pad and provided and programmed 2 new remotes. The technician was knowledgeable and friendly and explained everything he did and why.


4/3/15
Christopher W
Mason, Ohio 45040
I scheduled the appointment, the rep showed up on time and we discussed the door and track configuration. I opted for a high lift rail system that takes the open garage door nearly to the ceiling. I have 10′ ceilings so this was perfect! The high lift system was an additional charge as well as the windows ( condo association ) from the original Angie’s deal, which was worth it! The service tech came out and installed the door, he was professional, curtious and even double checked that the rail height was correct before any instal began. Highly recommend them!


4/5/15
Anne M.
Cincinnati, Ohio 45215
Came right out within one hour of phone call. Replaced spring and made sure rest of door in good working order. Very prompt and professional.


4/7/15
Angela G.
Maineville oh 45039
The technician performed some troubleshooting on the garage door opener and made the necessary fix to get it working immediately.


4/10/15
Allen F.
Cincinnati, Ohio
45244
Provided garage door tune-up and new rollers for two garage doors and repaired the drive shaft on one garage door opener
I couldn’t have been more pleased with the pricing or the service. Using the Angie’s List deal was super easy, scheduling was a breeze and the additional work was also done at an exceptionally reasonable price compared to other garage door contractors in the Cincinnati area. Will definitely use this company again!


4/11/15
Bill H.
Mason, Ohio 45040
I had a couple of windows replaced by Cincinnati Door & Opener.
The windows are actually doing great now. It’s a little piece of hardware that broke and I called them up and the guy came right away and fixed. He came the same day on his way home. The workers were very helpful. I talked to them about a couple of other things and they were very friendly and they did a very good job.


4/11/15
Raman M.
Mason, Ohio 45040
purchased a “Big Deal” for Cincinnati Door & Opener. They did a maintenance on my garage door and roller replacement.
It went well. They were prompt. He took time to explain how best I can take care of my garage door. He came within a couple of weeks. Their price is good.


4/15/15
Jeff K.
Liberty Township, Ohio 45044
Very impressed with the serviceman that came to our house. He was very courteous and answered our myriad questions. He also showed us some places that were damaged on the garage door and gave us multiple options to consider. There was no sales pressure, only a list of options and prices for us to consider and he still performed all maintenance tasks promised.
We also saw deals in the same price range from multiple other providers for similar work, but Cincinnati Door & Opener was the only one to include roller replacement in their tune-up (everyone else that we saw was just lubrication and inspection). I appreciated the added value versus competition and was overall very pleased with the experience. Will definitely use them in the future.
4/15/15
Maegan Yee
Cincinnati, Ohio 45209
Our garage door wouldn’t close. They came out and fixed the problem. While here they also identified some other issues and fixed those as well.
They were friendly, on-time, and professional. The technician was really good about explaining things and answering all of our questions. Overall, we’re very pleased.


4/16/15
Allen W.
The cable on the garage door opener snapped. They replaced the cable and replaced a couple of hinges. The door was working again in under an hour.


4/17/15
Bobby J.
Cincinnati, Ohio 45233
They came out on Friday to give me a quote and were able to put the doors in the following Monday. It only took a few hours and they were finished. They did forget to put a lock on one of the doors, but came out right away to put it on and actually added a lock (free of charge) to each door because they thought it was needed for stability sake. We will use them again when it’s time for garage door openers.


4/17/15
Robert H.
Florence Ky
Scheduling the service was easy and the technician arrived on time. Quick service and met our needs. The big deal certificate saved a little money also!


4/25/15
Tonya N.
Liberty Township, Ohio 45044
I bought a service deal ($20 for $40) for my garage door that included a service call. He came and fixed a dent in the top panel of a small garage door, replaced a bent part, and reinforced the hinges.
The service Tech knew we had already bought the deal, he called 30 mins before he came. Very professional overall–he came in and knew what to do immediately. He also provided some info about the door but nothing needed to be done. He didn’t try to sell anything.
Scheduling was also very easy, they came out on a Saturday.


4/29/15
Jerry T.
Sharonville, Ohio 45241
My garage door would get stuck and make a terrible noise. The garage door works very well– no problems since.
He was on time, professional and got the job done.


3/31/15
James M.
Mason, Ohio 45040
Replaced the spring and oiled all the joints. it runs better than when I first moved in.
They arrived the same day as I called. They were fast and professional and they cleaned up after they were done.


3/20/15
Bernie R.
Cincinnati, Ohio 45209
Steve came to my home to provide quotes for a new entry and garage door. He presented me with multiple options that initially seemed very overwhelming. However, he presented them in a way that made things very clear and easy. The quotes were right around, and even below what I had planned to spend. I have since had the garage door installed. The gentleman who installed the door showed up on time and did a fantastic job, especially given the constraints of my 70 year old home and low garage. The door is running great, he was polite, organized and cleaned up after. I can’t wait for my entry door to be ready.
The process so far has been fantastic. Steve has been ready and willing to give me options and prices for various configurations that I’ve wanted. The new garage door looks and runs great. The installation was fantastic and the work area was cleaned up better than when he started.


Orville E.
3/16/15
Lebanon, Ohio 45036
Fixed my botched attempt at replacing broken torsion springs. I had used the wrong springs and managed to get the door partially off the track. This price includes $27 for one drum that needed to be replaced and $118 for a pair of the correct springs.
I’ve had two Great Experiences 10 Years Apart
In 2005, Cincinnati Door & Opener Inc. installed a new garage door opener. I remember being impressed by the guy who came out.
10 years later, the torsion spring in my garage broke. I like doing repairs myself so I initially ordered a pair of replacement torsion springs. It was not my most successful home improvement project and wound up with the door partway off the hinge stuck open.
I called the company at 9:30pm on a Sunday expecting to get a voicemail message. To my dismay, someone answered. Although the technicians were gone for the day she said someone would call me around 8am the next day. At almost exactly 8am, someone from the company called me and got details and said he’d call back with an appointment window.
The technician (Greg) showed up during that time window. I was impressed with the work he did. I was so impressed that I asked how long he had been doing it. He told me 28 years. He did in an hour what I was unable to get done after many hours of internet research and repair attempts.
Ok, so I have had excellent experiences with Cincinnati Door & Opener Inc. 2 out of 2 times.


3/15/15
Sheeva C.
Cincinnati, Ohio 45237
fix garage door
great, haven’t used door much to see how long it will work, but is ok for now.


3/9/15
Dinah N.
Cincinnati, Ohio 45252
Garage door tune up and replacement of roller, chain gear and sensor 12/16/15 $104 material cost outside of labor cost via Angie’s list
Came back when i called that the sensor was not working and installed a universal keypad $49 no labor charge since sensor was under waranty
Very well, they stood behind their work and materials :-)


3/6/15
Barbara R.
Cincinnati, Ohio 45215
Replaced old opener track, hardware and motor. Adjusted door at no charge nearly a year later.
Last May, company replaced an old broken opener with new track, motor and hardware that I provided. They were very professional and really knew what they were doing. I’m a fix-it myself kind of person but realized at their prices I could not do the job myself and come out ahead. It was a really good decision – they knew much more than I would have learned from the instructions on my new opener and saved me a lot of time and hassle. They were quick, inexpensive and a pleasure to have doing the job. Made me wish there were more companies out there like them – I’d hire more work done if there were.
A slight rub of the chain developed in the past couple of weeks and they were very responsive. They called me twice and showed up on the morning of the appointment but we had a snow day with kids off from school and I missed their calls. They rescheduled me for the next day with no hassles, called twice before arriving including to ask whether they could come early as they were in the neighborhood, and adjusted the door and hardware. They didn’t just fix the rub – they went through several additional adjustments to make sure everything was just right. This on a day with temperature of 7 degrees when they could have just moved on to the next job quickly. They charged me ZERO for that return trip 10 months after the original install, despite my inconveniencing them the day before.
Again, I wish there were more companies out there like them.


3/4/15
Vriginia B.
Cincinnati, Ohio 45241
Bought the big deal for garage door tuneup and roller replacement. Provider discovered a broken spring and I asked him to replace it. He told me how to maintain the springs.


3/4/15
Patrick D.
Cincinnati, Ohio 45208
showed up on schedule, figured out the problem, fixed it and cleaned the door for the next year – all in about 30 minutes or less.
used this company several times, and will continue to use in the future.


3/3/14
Bill B.
Cincinnati, Ohio 45244
Replaced broken torsion spring and repaired opener.
I had checked with several companies for approx. cost and received a wide range of prices, but at Cincinnati Door & Opener I talked to Steve and he was very professional and shared the cost with me. He did recommend doing both springs as the door was over 15 years old which made sense to me. The work was done at our daughters home and I had told Steve that I would be the contact and he said they would call 30 minutes ahead so that I could meet them there. The tech they sent was Greg and he was very good and preformed the repairs in a timely manner. There was no pressure of trying to replace a lot of different things, but he did show me that the opener had a bad gear. The chain was about to fall off so he put a new one on and serviced the door.


3/2/15
Brian B.
Cincinnati, Ohio45244
Fixed all the springs on my in-operable garage door
They have a very interactive site that allows us to communicate on Sunday night and work completion that next day. This mattered because the door was stuck. Great experience. Will call in the future.


1/5/15
Karlee H.
Mason, Oh

Serviced garage door and realigned electric eye.
No problems.


1/8/15
Scott H.
Cincinnati, Ohio
I bought this Angie’s deal because our garage door chain (in a newly purchased house) was hanging down alittle and not tight. I was not home when he came (my wife was) but he said that he couldn’t fix the chain because it was already at 100% tightness. It seems like there should be some sort of fix or he could have offered to put the tune-up money towards a replacement. Instead we still have the problem of the dangling chain. However, the repairman did show up on schedule and replaced the rollers on the door as advertised.


1/10/15
Karen M.
Montgomery, Ohio

Repaired a damaged door/track.

Excellent. The gentleman they sent was efficient and courteous.


1/12/15
Allison M.
Fairfield, Ohio

Repaired garage door
Repair was completed quickly


1/21/15
Nancy H.
Union, Ky

Found and repaired a short in the garage door sensors; installed a keypad.


1/25/15
Barry B.
Cincinnati, Ohio

They adjusted the door, replaced springs on the door and added a spring safety cateThis is the third time I’ve used them. It turned out fine.


1/26/15
Mr. o.
Mason, Oh

The service was fine and I have not had any problems since.


1/26/15
James T.
West Chester, Oh

Replaced springs on garage door; one had broken, but they are replaced in pairs.
Fantastic service. The repair (replacement of springs on garage door) was completed less than 75 minutes after I called the company. Mark and Chris were very courteous and efficient. The actual cost of the repair was reduced from $159 to $139 by buying the coupon that provided $40 worth of service for $20.


2/1/15
Joyce T.
West Chester, Oh 45069
they fixed the spring on the automatic garage door.

I was really happy with their service and with the cost.


2/4/15
Cynthia C.
West Chester, Ohio 45069

serviced garage door with wheels

Showed up on time, needed additional work, but showed me clearly what was wrong and spoke to me before repairing.


2/4/15
Rick T.
North Bend, Ohio 45002

The technician replaced the rollers on the garage door and performed a checkup of the functionality of the door.


2/8/15
Marianne K.
Union, Ky 41091

Replaced garage rollers
Very good! He was nice & polite. Explained everything he was doing. Garage door works great now.


2/10/15
Sherl H.
Loveland, Oh 45140
installed new nylon rollers, tuned up & installed new bottom rubber weatherguard
did tune up in one day. returned 2 days later with proper weather guard & installed it. Old door works great & is quieter


2/12/15
Anthony C.
Fairfield, Ohio 45014

Replaced garage torsion spring

Very well. The guy knew what he was doing, was in and out quick and fixed the problem.


2/23/15
Daniel F.
West Chester, Oh 45069

Replaced bad bearing in the whatever it’s called large steel bar at the top of every garage door. Also, installed two new springs.
Member Comments:
Not sure where to start. First of all the technician Steve was amazing. As you can see from the other reviews, this company is tops. I wish I knew about them 3 months ago!
3 months ago the spring broke on my garage door. I searched for Overhead Door of Cincinnati and guess what? I later learned that the one that comes up first is Cincinnati Overhead Garage Door. NOT THE SAME COMPANY. I can’t comment on the real company but I know on BBB they have a good review. But the imitation company charged me $430 just for one spring, so avoid them!
Anyway my garage door has been making a lot of noise and on Saturday jammed and one side came off track. Called Cincinnati Door & Opener this morning and they were at my door within 2 hours. I used the Angie’s List deal they had going for $40 credit towards a service call for $20.
Steve quickly found the problem. There was no pressure to buy anything else or fix anything else. I decided to have him replace my single spring with a double springs just in case i have a future spring break I can still get in and out until the 2nd spring can get fixed. Also, he said the spring I had was the wrong spring and was not strong enough. Keep in mind he didn’t suggest I buy a new spring. Just said it wasn’t the proper rated spring and that the motor had to work harder to open my door. I also had him installed some rollers I had bought myself previously since I thought that was the root cause of the above noise issue.
The last guy said I should replace my rollers every two years!. Told me I needed all kinds of other repairs and should just replace the whole garage door. Steve said your garage is fine! No need to replace it unless you want an insulated door. Honesty and fast service!


2/24/15
Charlene S.
Maineville, Ohio 45039

Garage Door Tune-Up with Nylon Roller Replacement
It went fine.


2/26/15
Karen P.
Mason, Ohio 45040

I purchased a $20 deal for $40 off a service call. They did garage door maintenance.
Member Comments:
They were at my home for less than a couple of hours. I was happy with the service.


10/28/14
Marcus T.
Westchester, Ohio

Ordered a preventive service package but ended up needing my springs replaced. They were professional and installed the springs and conducted the service efficiently.


10/27/14
Bill D.
Mason, Ohio
I purchased a deal for $129 for garage door tune-up with nylon roller replacement.
This went well. They replaced the springs and wheels. They were friendly and let me know what they had done. We would use them again if we had something wrong with our garage door.


10/23/14
Lance W.
Harrison, Ohio
adjusted 2 garage doors… they did a great job..will use again


10/22/14
John R.
Westchester, Ohio
Tuned up garage door hardware, re-aligned and replaced steel roller with nylon rollers.
On time and professional. Just what I needed.


10/21/14
Craig C.
Cincinnati
Fixed my garage door, and gave both doors a turn up. Even suggested I use a coupon (vs. me having to ask). Answered the phone, appointment the next day, on time and fix and tuned up my garage doors. What more can you ask for. Highly recommend.
Perfectly. Could have asked for better service.


10/21/14
Thomas Y.
Cincinnati
Cincinnati Door & Opener replaced two torsion springs on my garage door. I made an appointment for Saturday morning (no extra charge for Saturdays). I was quoted a price before I made the appointment and that’s what I was charged. They were on time, had the materials with them, and the repairs were done in less than an hour. They took the old springs with them. I definitely will use them again. | |


10/20/14
Scott J.
Cincinnati
They came out to do a service call on our garage.
They did a good job. They knew what they were doing and took care of the problem quickly.


10/17/14
Jacqueline P.
Covington, Ky

Garage door tune up. They did a great job
10/16/14
Lori W.
Florence, Ky
It went well; he knew what he was doing; very professional


10/15/14
Charlotte S.
Cincinnati
I purchased a $119 deal for a garage door re-conditioning plus roller replacement.
It went really well. The pricing was fair.


10/15/14
Jessica M.
Hamilton, Ohio
I purchased the Big Deal for the garage door tune up. Additionally I had new pulleys, springs, and cables installed.
The service technician was very professional and friendly. The total service time took almost 2 hours to get everything replaced and running. I have an old wooden garage door, and the technician was concerned that the door would need to be replaced, but he was not overly pushy about the suggestion which I appreciated. He did the work quickly and got my old door running like new. He also pointed out a couple of things that I should look into replacing (weather strip on bottom of the door, outside button that opens the door). Overall I was pleased with the attitude the service technician brought to the job, the cost of the work, and the results (most importantly).


10/14/14
Barabara P.
Loveland, Ohio
I purchased a deal from this company for for a garage door service call.
Everything turned out fine and we were pleased. One employee came out and he did the service in under 2 hours.


10/13/14
Joseph E.
Cincinnati
I purchased a deal from this company for $99 for a garage door tune-up with nylon roller replacement.
It was done promptly and competently. I plan to use this company in the future.


10/10/14
Jeff M.
Cincinnati
They replaced the garage door rollers and performed system maintenance.
The service was good and on time.


10/8/14
Janice A.
Cincinnati
I purchased a deal from this company for a garage door tune up. It turned out that I didn’t need a tune up, but I needed a new opener. I love it!


10/7/14
Eric G.
Liberty Twp, Ohio
Very professional and prompt. Howeve, our garage worked smoother before spring broke. It’s very jerky now. Not sure if now I’m going to have to pay for seperate tune-up to get it back to the smooth operation it should be?


10/7/14
Robert C.
Newport, Ky

I purchased a deal from this company for a garage door service call.
That service turned out well. One technician came out and did a garage door tune up. He worked for about 45 minutes to an hour. He was very professional.


10/6/14
Beverly C.
Sharonville, Ohio
Replaced a Panel in my Garage door,which was not allowing the door to go up or down. Very good experience, did a very good job.


10/6/14
Anna Z.
Loveland
I purchased a deal from this company for: $119 for garage door reconditioning, plus replacing the rollers. Everything was fine and I had no issues.


10/4/14
Carol D.
Loveland
I purchased a deal from this company for: $129 for garage door tune-up with nylon roller replacement.
They were able to do the work for me and that turned out fine. It was a routine check up and one technician came out. It took him about an hour. He greased the hinges and it fell on the floor and he didn’t clean it up.


10/3/14
Sandra J.
Maineville, Ohio
They did a maintenance updating on 2 of my garage doors about 6 months ago.
I have had no problems with them. They replaced some parts on 2 of my garage doors and the price was very reasonable. He also showed up on time.


10/1/14
Olga S.
Cincinnati
We purchased a deal from this company back in 2011 for $119 for a garage door tune up and nylon roller replacement.
That service was fine. My husband was there when they did the service and he was satisfied. They helped smooth the track so that is closes easily and it doesn’t make noise. The pricing was good.


10/1/14
Diane L.
Cincinnati
I purchased a deal from this company for a service call.
I called on one day and they came the next day. They did a good job. They replaced what I knew garage door needed as well as replaced the rollers. They even showed me the condition of the rollers. They were very responsive and one technician came out to do the service. They told me upfront what the cost was going to be. I would recommend them to anyone.


9/30/14
Donald M.
Cincinnati
I hired the company to install a garage door opener and adjust the garage door.
The service went very well. One technician came out and completed the job in 2 hours. He was a nice guy and I had no issues with what he did. I did not have much interaction with him. I just showed him what needed done and he took care of it. He did a good job and everything is still working just fine. I had no problem scheduling the service.


9/29/14
Eleodor S.
Cincinnati
Courteous service, knowledgeable technician


9/28/14
William A.
Edgewood Ky.
They did the job and it has been working since then.


9/28/14
Jessica V.
Very happy customer!
I bought a coupon for repair service as we had a broken garage door opener. We received prompt communication and were scheduled quickly. They came out and quickly assessed the issue and had it fixed in no time. They were professional and friendly and offered some valuable tips. I’ll definitely use them again!


Mathew S.
Florence Ky
9/28/14
They replaced the springs on our garage door and fixed the rollers. Very prompt and did a great job.


9/24/14
Steve F.
Cincinnati
I bought a deal from them for a garage door re-conditioning and roller replacement.
They did a nice job. There were no issues scheduling with them or their customer service.


9/22/14
Patrick D.
Cincinnati
After arriving, they identified the problem with the door that was not working – gear was broken. They quickly replaced the part, serviced both doors (didn’t even ask them to do that) and all works just like new again.
Great service, great provider, will call again


9/18/14
John H.
Ft Thomas, Ky
It was excellent. They showed up when they called. They called 20 minutes in advance to let me know they were coming. They showed up on time. They were affordable. We decided to use them because of the feedback from Angie’s List and the availability.


9/17/14
Jason L
Florence Ky.
I purchased a deal for them to work on my garage door.
Everything turned out well, and it was a good experience. The technician showed on time, he accurately diagnosed that the antenna was to blame for the door’s issues, and he did a good job with the repairs.


9/15/14
Keith F.
Loveland
I had 2 new overhead garage doors installed in my old detached garage.
I worked with Vince and he was great. We communicated back and forth via email several times and he always got back to me quickly. Although the doors were more that I really wanted to pay, I compared the price with other providers and found that it was similar or lower than their completion. The garage doors were custom so they took 4 weeks to get ordered and installed, which was communicated very clearly to me. When they were ready to install they called several times and were there when they said they would be. They had to reframe the openings to install the doors and this work was done well. Once the doors were installed (and looking great!) they walked me through the programing of the openers.


9/15/14
Anjenette K.
Cincinnati
The installer called ahead to give a window for arrival. He showed up on time and was very professional. He removed the old doors and installed new. He took his time to do a professional job and cleaned up after he was finished. The installer took the time to show me how the doors worked, what the new springs are like, and how to open/close/lock the doors if the power goes out. Love the new doors and will definitely use Cincinnati Door & Opener in the future, as they provided the best price and customer service.


9/14/14
Robyn A.
Cincinnati
Replaced the garage door.
The installer did an excellent job of hanging our new garage door exactly to our specifications. It looks and works great.


9/10/14
Mary H.
Edgewood, ky
They came out to replace rollers on my garage door and do some other small work.
They called me the day after I purchased this deal and came out within a week. They did a great job and my garage door has never worked or sounded better. I would highly recommend them to anyone.


9/8/14
Joyce A
Cincinnati
He worked on two garage door openers which had not worked for years. One was 24 years old and he replaced the gears which had disintegrated. He reconnected the other opener to the chain. He oiled all parts, installed my light bulbs in the openers, tightened all the screws in the door itself; refastened the door opener to the wall, replaced the batteries in all the remote controls. He even changed a garage light bulb that had gone out – not related to the openers.
See what the provider did. He went beyond what I expected. He knew exactly what to do and how to do it. It was a great experience.


9/5/14
Robin S
Cincinnati
Garage door motor was not functioning. The gear assembly was replaced at a fraction of the cost of having to replace and install a new motor/opener.
The service provider Josh was very prompt, and professional. He explained my options thoroughly and had the repair completed in a short amount of time. He also inspected my entire setup. I would recommend this company for your garage door needs.


7/30/14
Krista T
Lebanon
installed new entry door. serviceman was on time, polite, professional and very experienced. worksite was kept clean, installation very well done.


7/29/14
Sheila R.
New Richmond, Ohio
fixed garage door
all went well


7/23/14
Jason P.
Cincinnati
Checked alignment, rigging, and functionality of four (4) garage doors and three (3) openers. Technician made required alignments and lubricated where required.
Technician arrived during the promised service window. He was pleasant and clearly knowledgeable. He worked efficiently and was very conscientious. He offered to demonstrate the improvements that resulted from the work performed. Total time was less than one hour!


7/22/14
Dante G.
Cincinnati
Adjusted garage door. Supplied two openers and a key pad. Replaced the rubber trim at the bottom of the garage door.


7/20/14
Larry S.
Cincinnati
Tuned up garage door, replaced the rollers and fixed the springs
The serviceman called on time. Arrived a little earlier than he said, which was great for me ! Professional, efficient and was in and out with a job well done. Loved it.


7/19/14
Amit G.
Cincinnati
Removed the old Genie overhead opener and installed the new wall mounted opener.
Very prompt. Steve called us back immediately. we had the technician come out within a few days and the opener installed couple of days later. Highly competitive prices, very professionally done and we are very happy.
Highly recommend.


7/16/14
Bela K.
Cincinnati
I purchased a deal for a garage door tune-up with nylon roller replacement.
I wasnt able to use the deal because it turns out I need a new garage door. They will be assisting me with that service instead.


7/15/14
Bradley R.
Covington, Ky
Replaced a busted spring on the garage door opener.
Scheduling with the office was fast and easy. They were very responsive to my needs and getting a technician out to our home. The technician that came back to finish the job was not very cordial but he cam in did his work and got out. So far so good with the repair work that was done. Hope I do not need to use them again but I would if the need arises.


7/12/14
Elizabeth K.
Cincinnati
Replaced the cable that lifts the door up and fixed the wire to the garage door eye.
The service guy was there at the time he told me he would be there. He went right to work and was done in hardly anytime. One of the cables was fraying, which is why I thought the door wasn’t opening right. But he found the wire to the door eye was cut and repaired that. I got a service appt quickly, the service guy was professional, did the work promptly and to great satisfaction. Would use them again.


7/10/14
Ann R.
Loveland, Ohio
Routine maintenance on 2-car garage door, including inspect, adjust and lubricate all hinges, bearings, springs and opener. Check and adjust spring tension and properly balance door(s). Check and adjust track spacing, tighten and adjust all hinges, pulleys and hardware as needed, inspect cables and check for wear. Adjust limits for proper open and close points. Check manual disconnect feature for proper operation. Test and adjust all safety settings on opener. Clean and adjust safety sensors.
Technician was on time, friendly, and policy. Explained what he’d do and, afterward, gave me feedback as to how much longer the door would last (it’s 25 years old). Said the door I have is no longer made, but that a similar door is available. Tech thought it would last another year. I appreciated that information. I had an Angie’s List Deal Coupon, which made the service a very attractive price


7/8/14
Maria M.
West Chester, Ohio
I purchased a Big Deal coupon from Cincinnati Door & Opener on June 21st.
It was fine. They came out and took care of it. I paid an additional $69 on top of the $40 deal amount. They were prompt and he explained everything that he was doing to the door. It turned out to be a little bit more service that was needed.


7/7/14
Mike H.
Cincinnati
Super quality doors and installation. Best value re price and quality. Only suggestion would be to be sure installer has cleaning material to clean off new doors after install. Taking off old doors creates real dirty and greasy hands. Start and end new job with clean hands and cleaning solution. Installer didn’t have any and thus I had to clean doors post installation job.


7/7/14
Marjorie S.
Cincinnati
I purchased a big deal for $119 for Garage Door Tune-Up with Nylon Roller Replacement. We had some issues with the door and he said it wasn’t doable to fix. He looked at the rollers and the service was ok overall.


6/30/14
Katherine S.
Cincinnati
Tuned up garage door and finished installation of opener that had been started as a DIY project. Very good work and gave good advice. Positive experience from initial phone contact to completion of service.


6/27/14
Leslie J.
Florence, Ky
Awesome service, very professional and arrived right on time. I really like this company!


6/27/14
Albert W.
Monroe, Oh
I bought a Big Deal from him for a service call. My remote control for the garage door wasn’t working.
It turned out fine. He determined that it was the circuit breaker that was the issue. He spent a lot of time and came up with the answer. He was also on time, very courteous, helpful, and easy to get in touch with.


6/26/14
Don A
Cincinnati
Replaced rollers and checked the drive gears chains and springs on 3 doors.


6/24/14
Cheryl A.
Cincinnati
I purchased a big deal for $40 off a service. They replaced a part for the garage door.
It was very good. They did a fine job. They were in and out quickly. They were efficient. They responded to my call quickly. It was a fair price.


6/19/14
Renee R.
Cincinnati
My garage door would not open using the automatic opener. I had to manually lift it to open and close it. Justin came out and figured out the problem and fixed it. The door opens and closes fine now. Justin was very pleasant and knowledgeable.


6/17/14
James B.
We have used them a couple of times. It was awesome and a good experience. It was timely, did the work within the day and during the bidding process they were upfront on quality. They talked me to the right product that is available in my range. The only concern i had was the left gaps in the trim of the door. The person who did the estimate was profession and on time.


6/16/14
Cindy B.
This service was to perform maintenance on our garage door opener and garage. The garage was aligned, rollers replaced.
The job was excellent. We were pleased with the professionalism, attention to details and the price. We would use this service again


6/16/14
Peter C.
Installed new rollers and lubricated the door.
Serviceman was timely, courteous, and completed the work quickly.


Virginia B.
6/15/14
I called Cincinnati Door and Opener to ask about getting an estimate for repair of the top panel of my garage door. I talked to Steve (the owner who answered the phone!), and he said I could send him a picture of the damage via email. I did so, and he called me within 30 minutes of receiving the email. Unfortunately, they don’t service my type of garage door, but Steve provided a list of companies (with phone numbers) that do service my brand of garage door. I will definitely use them for any possible future needs.


6/13/14
Elizabeth P.
West Chester, Ohio
I bought a big deal for $99 for Garage Door Tune-Up with Nylon Roller Replacement. They also fixed a part on my garage door that had broke that very day.
I couldn’t even open my garage door and I was in a bind. They were very good and very prompt. They got out here and did the job well. They were friendly and helpful.


6/13/14
Kathy Y.
Mason, Ohio
Oiled rollers on garage to stop squeaking. Changed the light bulb on the garage door.
They were on-time, knowledgeable and pleasant


6/12/14
Erkia M.
Cincinnati
It was great. Very punctual. They do more than what you ask them to come and to do and if you have any other issues that you may not have known about, they can fix them on the spot.


6/11/14
Brad W.
Cincinnati
They replaced metal rollers with nylon rollers and did an overall maintenance on 2 garage doors. Overall pleased with the result – quiet and smooth garage door operation. However, they did leave bottom protective flap attachment of door poorly attached which they could/should have repaired as part of the maintenance.


6/11/14
Robin J.
Cincinnati
This was a small job. They returned my call promptly and arrived slightly early for the appointment. They performed maintenance services on the garage door, reprogrammed the key pad and provided new garage door openers. All went well.


6/10/14
Anne S.
Loveland, Ohio
This was a small job. They returned my call promptly and arrived slightly early for the appointment. They performed maintenance services on the garage door, reprogrammed the key pad and provided new garage door openers. All went well.


6/10/14
Tracey R.
Lawrenceburg, In
Replaced garage door spring and garage door seals at bottom of doors.
Very well. Technician was prompt, courteous, helpful. Originally had out to replace broken garage door spring, but I asked him about the bottom seals on the doors. I told him the problem we were having getting the old seals off and new seals on. He told me he could get the new and better seals in and replaced quickly and gave me a quote. I scheduled an appointment for the next week, another techician came out, replaced them for a very reasonable price. Very pleased with the service.


6/9/14
Lisa C.
Goshen, Ohio
The company repaired a cable on the spring that had snapped. They arrived at our home when they said they would, completed the repair in less than an hour, were very professional, and charged under $150.00. I called two other places, who were not able to respond as promptly.


6/8/14
Theresa W.
Crescent Springs, Ky
Replaced the broken spring on my garage door
Everything went well. Cincinnati Door and Opener was very responsive by sending an e-mail right away and when I called to set up an appointment they were able to come Saturday morning. The tech know exactly what the problem was when he walked in, fixed it, and my garage door is as good as new. The whole process took about 30 mins.


6/7/14
Sarah T.
Cincinnati
called on a late Friday afternoon, and they were able to squeeze me in the following day on a Saturday. Was told would receive call between 7:30 – 8:30 am and received a call at 7:04 am on Sat morning with an estimated time of arrival between I think 9 and 9:30. Was not thrilled at the early morning appointment and phone call. They unfortunately were unable to work on our problem because we had a garage that did not have the mandated sensors on it. So, we had to make an appointment for them to come out and install a whole new garage system. They did accommodate our request for an afternoon appointment on the following visit. The one thing I was not happy about was that we paid $20 more for our garage than the basic system, which was fine, I had asked for the upgraded system. I had spoken with one of our neighbors that said “you’ll like this garage I have it, it has a battery back-up”. When I spoke with installer when he called back because he realized a mistake in quoting us, he said, “that’s not the garage you are getting that is $20 more” , and proceeded to talk me out of it. Again, would not have had a problem paying another $20 for the battery back up system, as we have a detached garage, and have had problems in the past accessing our garage from a power outage. It’s just that I’m kind of regretting not getting the battery back up garage system, and did not feel it was the technicians job to judge if I wanted to pay $20 more for it, and according to him “the replacement batteries cost like $60 or $80”. I am in sales, and the first rule is “do not judge what the customer wants or is willing to pay”. The garage door is working great, and he did do a good job of installing it.


6/5/14
Frank D.
Westchester, Ohio
My garage door would not open. They solved the problem, made repairs, replaced parts that were worn and broken and made adjustments to the opener and chain. They replaced wires and springs and lubricated the tracks for the door I was having issues with as well as changing out the spring and wires for my other garage door – this saved me from a second service call down the road since that spring was on the verge of breaking as well.
They were prompt, courteous and fixed my problem. They had better pricing than anyone else I called .The work took longer than anticipated and their price covered the repair – whether it took half an hour or two hours. They made sure everything was in working order before they left and guarantee their work. They were very thorough. I will use them from now on for any problems related to my garage doors and openers.


6/3/14
Victoria P.
Cincinnati
Serviced panel outside garage door.

Excellent serviceman, very knowledgeable, and friendly. I will definitely use company in the future.


6/2/14
Louise B.
Westchester, Ohio

I purchased the Big Deal $20 for $40 off Service Call (I purchased 3).
He came out and the service was performed quickly. He knew how to fix it very easily. He also performed a 16 point check, which was part of the deal.


5/29/14
Marito M.
Cincinnati, Ohio
The repairment replaced a spring on the garage door and generally serviced the door.
Great! I was able to make an appointment quickly. I was given a narrow window of time for the repairman to come. He arrived right on time and fixed the door which works great. I was very happy with the whole experience.


5/28/14
Ray M.
Lawrenceburg, In
Installed new garage door, tracks and opener. Included new keypad for outside as well.
From the very beginning the process was easly and simple. The sales guy came out. We knew exactly what we wanted. He helped us and didn’t pressure us or try to “Upsell.” Felt very comfortable working with them. Installer came out less than 2 weeks later and installed it completely by himself. He was very curtious and swift, even though it was a sweltering day oustide. I am very pleased with the new installed door and would definitely recommend this company to others.


5/28/14
Joseph P
Mt. Washington, Ohio
Top notch from beginning to end. I had just had the door serviced by PDQ less than 90 days previous when the same part PDQ replaced failed again. PDQ failed to properly diagnose the problem, and wanted to charge me again for the same repair (apparently they only provide a 30 day warranty) PLUS over 30% more than CDW to replace the spring, which was causing the issue.
CDW diagnosed and fixed the entire problem, including replacement of the failed PDQ part and charged a very reasonable fee PLUS warranted the work for a year.
Excellent, customer service at a great price.


5/27/14
Carol S.
Loveland, Ohio
tuneup and small repair to aging moms garage door opener.
wonderful! worked well immediately and is still working well as of may 2014 when I write this review!!!
5/22/14
John S.
Trenton, Ohio
New nylon rollers were placed on both garage doors and the tune-up made them work like new. The service was done very professional and prompt We will use Cincinnati Door & Opener again.


5/21/14
Carla G.
Mason, Ohio
Replaced the garage door spring.
It went great. The company sent a repairman the same day! He came and did the work and was gone in less than an hour. We have had no problems since the repair.


5/20/14
Barb L.
Cincinnati, Ohio
Replaced rollers on one single garage door and repaired broken spring. Replaced rubber seal on the bottom of 2 single garage doors.
I bought the “Big Deal” to replace nylon rollers and perform a tune up on a single garage door. Our house has 2 single garage doors on a double garage, and one of the doors was not closing properly. I think Mark performed our work. He was polite, professional, and punctual. He inspected both doors and only the one not closing properly needed the rollers replaced. The spring was broken on one side, which is why the door didn’t close properly. He repaired the spring the same day for a nominal fee. He came back the following week to replace the rubber seal at the bottom of both doors, which was very worn out. The cost was $90 to replace the 2 seals, which included parts and labor. It was a decent amount of labor as our old seal was nailed in. I think the cost broke down to $3/ft, which seems quite reasonable. He was super nice and while he offered additional services, he was not pushy and didn’t try to sell me things we didn’t need.


5/15/14
Paula A.
Cincinnati, Ohio
Replaced a broken spring and serviced two garage doors.
I called Steve because the spring and cable on my garage door broke and I was unable to operate the door. Steve was friendly and professional on the phone, asked a few pertinent questions to make sure he understood the nature of my problem, and told me he could get someone out to my house the same day. We discussed the coupons I had seen on Angieslist and he advised me which would be the best deal for my needs. I have a two car garage and he recommended that I should have his technician service both doors while he was there.
I was at work and unable to be at home when Justin, the technician, arrived and so my daughter dealt with the situation. She had nothing but praise for the work he did and the manner in which he did it. He carefully examined the broken spring, replaced it with a new one, serviced and lubricated both doors, he even replaced a split bolt and a missing one to ensure stability. He took the time to carefully tighten each bolt, as they had all become loosened over the years. He carefully explained what he had done. Just like Steve, he was very professional and friendly. The price was exactly what I had been quoted, and the technician arrived within the given time frame. I would definitely recommend this company and I would use them again without hesitation. Just as an aside, he also took the time to answer some questions for my next door neighbor, and I wouldn’t be surprised to see them working on her garage door soon.


5/14/14
Elaine B.
Cincinnati, Ohio
Tuned up our old garage door, replaced wheels, put back on track
Very well! They responded to my call immediately, came the same day (within a couple of hours), did a great job. It’s been working well for a month now.


5/14/14
Deborah N.
Cincinnati, Ohio
replace broken springs for double size single garage door
Great job, responsive, on time, fair price. Only odd thing was the garage is on the side of our house and I had the door up. The service guy apparently went in and did the repair then finally came to the front door (which he had walked past and to get to the garage. He rang the bell and told me he had been “knocking forever” on the interior garage door (going into the house) and he was all finished. I would suggest ringing the bell/ going the the front door before working and letting the homeowner know you are on the property in the future. Beforehand. I was working in the house near the front door waiting and wondering why he hadn’t arrived!


5/12/14
Chad W.
Cincinnati, Ohio
Installed a garage door opener and fixed a spring on the garage
The price was very reasonable, the work was done quickly and well


5/8/14
Ryan B.
Union, Ky
I just used Cincinnati Door & Opener for garage doors. They replaced my entire garage door, the tract and the motor as well.
It was an excellent job. I’m happy with it. They did a fantastic and phenomenal job. I looked them up on Angie’s list and they were already an A’ so obviously they just followed through. I was really happy with it. When I called them initially my garage door was broken and would not open anymore. He fixed it temporarily and suggested to get it replaced. So we can actually open and close the door without an issue until the new door came in. I just can’t say enough good stuff about them.


5/7/14
Jill K.
Mason, Ohio
Replaced the sprocket on my garage door as chain kept falling off. Inspected and lubricated garage door parts for both garage doors.
The repair worked fine. Cost was quoted over phone at $165 but there was a $40 off service for $20 on Angie’s list which brought net cost to $145. Bit pricier than I would have liked and I’m there is a decent mark up for the price, but for the time it took them to fix it and literally get their hands dirty it was worth it to me vs repairing myself. The guy knew exactly the issue, had the part, and fixed it.
Person they sent out was friendly and helpful.
Owner who I talked to on the phone was very helpful, polite, friendly, and knowledgable.


5/7/14
Joyce H.
Amelia Ohio
One of the rollers had jumped the track and we could hear a popping sound when the door opened or closed. The technician fixed both. He didn`t mind answering my many questions and was really helpful. This company over the many years that I`ve dealt with them has installed our present garage door, opener,broken spring on my old door,as well as an opener on my old door.I can`t say enough positive things about this company. From the gentleman who answers my calls to the several technicians I`ve used over the years. I wouldn`t use anyone else.


5/5/14
Linda F.
Cincinnati, Ohio
I purchased an Angie’s List coupon for a garage door “tune-up” that would include cleaning and lubricating the track and replacing the rollers. Cincinnati Door & WIndow contacted me promptly to schedule the service. I explained that, besides basic maintenance, I also needed to replace the rubber strip along the bottom of the door. They performed the agreed upon service and replaced the weather stripping at no additional cost. This was the most positive experience I have ever had with an Angie’s List coupon offer. Here’s why:
1. They did the work promptly.
2. They provided even more than the offer stated.
3. They never tried to upsell me.
When the time comes for more extensive service, or a replacement of my opener, I will call this company.


5/2/14
Dave D.
Tuneup for garage door plus replacement of rollers.
Serviceman was prompt and very efficient. Even personable. He answered my questions and even helped me with my homelink in my minivan (to open the garage door without an opener).


4/29/14
Kim G.
THE INITIAL JOB WAS TO INSTALL THE NYLON ROLLERS FOR $99 AND
THEY DID IT IN A VERY PROFESSIONAL AND TIMELY MANNER. BASED
ON THE GREAT PERFORMANCE I HAD THEM DO SOME OTHER WORK.


4/29/14
Julie P
Loveland, Ohio
Maintenance check up and replaced rollers. In addition, fixed small worn out gear that stopped the door from opening and closing.
Repairman was on time and explained the service. Let me know as soon as he found the issue. I would hire again and will when my garage door opener is replaced in the future.


4/22/14
Monique O.
Mason, Ohio
Came and adjusted garage door, replaced rollers, lubricated hinges. For a small additional amount he also put a new hinge on and installed a new keyless entry. |He was prompt, fast and courteous. Thanks!


4/21/14
Jody E.
Cincinnati, Ohio
Cincinnati Door and Opener did a nice job servicing my garage door and putting the nylon rollers on it. I’ve had people comment on how quiet the door is going up and down and I agree the new rollers and realignment made a huge difference. The serviceman was also very courteous and helpful. I would definitely use them again for future garage door needs.


4/20/14
Christina D.
Loveland, Ohio
Bought 2 deals (garage door tune ups). The technician was very professional – even programmed the outdoor remote for me. We will be looking at them for window replacement for our new home.


4/20/14
Tammy S.
Burlington, Ky
Garage door maintenance per Angie’s List Deal. Inspection and tune up of Garage Door and replaced rollers.
Went fine. Technician was very professional and knowledgeable. Explained what he did and also answered all questions that I had.


4/18/14
Karen W.
Hamilton, Ohio
I purchased The Big Deal, $129 for Garage Door Tune-Up with Nylon Roller Replacement.
They did the job well and generally kept to themselves. They were cooperative and did a good job. The price was reasonable and I was satisfied with the quality of the work – I can definitely tell a difference on the door.


4/17/14
Dale A.
Cincinnati, Ohio
Adjusted spring, oiled rollers and tightened track so that door now goes up and down with little effort and minimal sound and creaking.
Service was on time and professional. While this was not a difficult job, it was done well and was shown how to replace rollers if needed in the future and how to maintain and oil spring and rollers. I would recommend Cincinnati Door and Opener as they did everything that was needed and explained the maintenance needed afterwards.


4/15/14
Lisa C.
Morrow, Ohio
Rollers had fallen out & door was off track. Repaired door.
They were very friendly and professional. They were on time even though I wasn’t.


4/15/14
Barry A.
Milford, Ohio
Replaced outside garage door opener and returned promptly a couple of times when I seemed to be having problems with it.


4/8/14
Jane B.
Loveland, Ohio
I used the “Big Deal” that I purchased for the services of Cincinnati Door & Opener.
It was excellent. I don’t remember all the details but I know we felt like we got more than what we thought we were going to get. The garage door is working great.


4/8/14
Paulette K.
Westchester, Ohio
Repaired garage door opener; replaced remote log board on back of garage door opener; reprogrammed all remotes (2 cars, 3 hand held remotes, keyless entry pad); $59.00 for service call (with Angie’s List coupon); $88.00 for remote log board)
Same day appointment (Steve); Arrived on time; diagnosed problem through process of elimination; repaired & replace defective log board; re-programmed all remotes (2 cars & 3 hand helds & outside keyless entry pad); done & gone in less than an hour! Excellent service, professional technician (Greg), fairly priced; Thanks for a job well done. Highly Recommend!


4/7/14
Connie C.
Sharonville, Ohio
Repaired garage door opener; replaced remote log board on back of garage door opener; reprogrammed all remotes (2 cars, 3 hand held remotes, keyless entry pad); $59.00 for service call (with Angie’s List coupon); $88.00 for remote log board)
Same day appointment (Steve); Arrived on time; diagnosed problem through process of elimination; repaired & replace defective log board; re-programmed all remotes (2 cars & 3 hand helds & outside keyless entry pad); done & gone in less than an hour! Excellent service, professional technician (Greg), fairly priced; Thanks for a job well done. Highly Recommend!


4/6/14
Elizabeth L.
Replaced rollers, lubricated the bearings, and did everything listed for the annual service deal on the coupon
Excellent! I didn’t realize how loud my garage door was until it was serviced! The scheduling was quick, I was contacted the same day. The service was prompt and took as long as they estimated. Very professional job. He went over what he services he performed and gave me tips on maintenance. It was a great experience!


4/5/14
Dede J.
Hamilton, Ohio
I had purchased a big deal for Cincinnati Door & Opener. The big deal was for a garage door tune up. The door was creaking, and it would not stay up or on, so we had to manually bring it down, and up, which is not the way garage doors are supposed to work. He changed the rollers, and helped to firm up part of the door that was falling apart.
The service turned out very good. From our stand point it was extensive, and he came and did more than what I had anticipates. I had given him a full description of what was going on, and so he came fully prepared. He was very competent and friendly too. We agreed mutually on a date that was convenient for both of us, and so he came out at the first opportunity available for both of us. I would love to have the cheapest price, but given the services that he rendered, the price was reasonable. I was satisfied all through, and I would call him in a blink. I would recommend him any day. He was punctual, professional, and courteous.


4/6/14
Gregory T.
Cincinnati, Ohio
Garage door tune-up and replace rollers.
Service was performed as expected. Found and fixed several issues with my garage door open, some of which I knew about but was unable to get fixed previously. Found other issues I was unaware of, which they were able to proactively resolved. Did not up-sell on anything, but just provided excellent service.


3/31/14
Meg G.
Cincinnati, Ohio
I used an offer for a garage door tune up. I had just purchased a new Subaru Forester which was taller than my old Volvo. My antenna was touching the top of the garage door when I backed out and on inspection the garage door looked off its track. The appointment was easy to make, they came within 2 days at a convenient time.
They were on time and quickly fixed my problem. My garage door raises higher and is on track. I’m a happy customer.


3/31/14
Ralph D.
Fairfield, Ohio
Works good, installed on time and in a timely manner.


3/28/14
Gary C.
North Bend, Ohio
Replaced broken springs, performed inspection of components and door opener, replaced current rollers with upgraded nylon rollers and lubricated components as needed.
We had used Cincinnati Door & Opener (Opener) in the past prior to joining Angie’s List. It was good to see that others in the community have confirmed our reason for continuing to use/reuse this excellent company.
When the garage door failed to open, a quick assessment indicated that this was a job for professionals rather than a DIY approach. After reviewing previous work orders and confirming the “A” rating on Angie’s List – a call was made to Customer Service. Within 90 minutes, a technician was on-site to assess the problem and take corrective action. The call with Customer Service was beneficial in providing us with the most ‘bang for the buck’. They really do want to provide excellent and affordable service.
While I can not forecast the next garage door/opener issue, I do know who I will call – Cincinnati Door & Opener.


3/28/14
Chris A.
Middletown, Ohio
Tightened loose pulley, replaced frayed cable. I did not need the roller service I originally bought because the door is too old and in poor condition. They got it going again and lubricated the opener so it doesn’t sound like the end of the world.
See above. They were extremely punctual and professional on all counts and very much customer oriented. I need a new door and he advised me not to throw good money after bad. The service only ended up costing $79, not 99 like I originally paid. Will probably be buying a door and opener from them and would absolutely recommend again for service!


3/28/14
Steve M.
Mason, Ohio
Maintenance on garage door roller wheels. Replaced all wheels and lubricated the system.
It operated much quieter after this was done.


3/27/14
Deborah T.
Burlington, Ky
The spring on my garage door broke. They replaced it and put everything back together.
My garage door would only open this morning about a foot. I couldn’t get the car out and no one could go out the door. I checked on Angie’s List and found them. They had a discount of up to $40 off a service call, so I gave it a whirl. They couldn’t come until afternoon, so I had to cancel some plans, yet the service man came within the time frame they said. When the service man arrived, he came in and went straight to work. I was trying to put my granddaughter to sleep & had to take her with me in the car to move it, probably could have worked out better, yet with a one year old, it wasn’t so bad. Pulled the car out & came back in to put her to sleep. Less than 30 minutes later, my granddaughter asleep, he was finished. Yeah for me!!
I have a single 2 car garage door which is almost 250 lbs. The service man was able to lift it without the spring… strong man!
I didn’t really have any issues other than the service man didn’t know that I had the coupon. He said they didn’t tell him. Thankfully, I printed it out. I gave it to him and he deducted the cost. Otherwise, it was wonderful to have someone come and fix my door the same day & I didn’t feel like I needed to stand over him. He was very secure in knowing what he was doing.
Before he left, he showed me the stickers he place, (without my permission) and told me the spring has a 5 year warranty. Well, thank you for placing stickers on my house without asking.
Yet, it is all good. My door now opens and I can get in and out with no worries!
Thank you so much for their quick response.


3/26/14
Nicholas P.
Fixed roller bearings. Repaired electronic beam controls.
Did an excellent professional job


3/22/14
Michael O.
Cincinnati, Ohio
He repaired overhead door in garage
he arrived on time and replaced rhe drive wheel in the overhead motor. work was timely and all went well. I would use them again


3/20/14
Amanda G.
Cincinnati, Ohio
I bought a Big Deal for $129 for Garage Door Tune-Up with Nylon Roller Replacement.
They were very helpful and completed the job. I would use them again.


3/19/14
Stephen D.
Cincinnati, Ohio
I used the “Big Deal” that I purchased for the services of Cincinnati Door & Opener. They replaced the rollers on the garage door and replaced the springs and put on safety cables.
It was really good.


3/18/14
Shaun G.
Fairfield, Ohio
Other than the fact that one of my garage door springs broke in the first place the experience was was quite nice. I have not had any previous experience with garage door maintenance so when the spring broke I went right to Angie’s List. I was in a bit of a rush so I just choose the top provider ‘Cincinnati Door & Opener’ and went with them.
I called in the morning (9:30) and was greeted pleasantly on the phone. The gentleman asked me what I needed, I told him a spring broke and he was ready to schedule an appointment for that day! He was able to shift the maintenance windows to fit my schedule and provided a windows of 1-4PM. I received a call when the service professional were on their way and they showed up within the time stated.
The service professionals quickly assessed the situation, and suggested to replace both springs, which we agreed to. They were in and out in almost no time compared to how long I thought it would take. Overall it was a great experience and would not hesitate to recommend them again to anyone in the area.


3/18/14
Cheryl F.
Cincinnati, Ohio
When I went to open garage door in the morning, the spring brook and I was unable to open the door. I looked on Angie’s list and called them. They had an Angie’s deal that they told me I could use. They scheduled a time to come out that day. They came, fixed the problem quickly and were on their way. There were no sales pitches or pressure to add on extra services which normally happens when I have things fixed. Would use them again.


3/17/14
Barry B.
Cincinnati, Ohio
I used the “Big Deal” that I purchased for the services of Cincinnati Door & Opener. They came out and tuned up the garage door, lubricated everything, checked that the opener is working.
It was fine. They did a good job. I would use them again. They had good customer service. I just had one individual that came here to my property so I don’t know the whole company but my experience with the one service man was very positive. Their responsiveness was great. They were able to delay until the weather warmed up and they took care of it. They were here when they said they were going to be here.


3/17/14
Jessica Z.
Cincinnati, Ohio
Fixed garage door issue with door button and provided normal service
Very well; technicians were on-time and professional. Work was handled quickly and competently.


3/16/14
Susan H.
Cincinnati, Ohio
awesome job. My husband was reluctant to spend the money. When he got home from work the day the opener was replaced, the first thing he noticed was how quiet and smooth the 50-year-old door (very heavy) opened and closed. For seventeen years we had to go through hoops to get the door to open and close and it was very loud. He was very satisfied with the work, and so was I. Cincinnati Door is the only company we will use for this type of work (and windows if we ever need them!).


3/15/14
Steve A.
Maineville, Ohio
Clicked on website from Angies list. Did a live chat. They more or less get the problem and your information and then have someone call you to schedule a date and time. They were the first to call the next morning among several providers i called and left message with. So early bird gets the business in this call. Scheduled an “appointment” between 11-2. They showed up at 12:30. Odd thing was he didn’t introduce himself or identify he was the provider. Oh well. I showed him the door confirmed I did have a broken spring which I knew. I also mentioned loud noises the door makes and a roller that comes off occasionaly. He said he would take care of it and he went straight to work. About an hour later he was done. Spring repaired and door is quieter than its been in 6 years! Greg showed me his work, gave me some maintenance tips and I paid. Will use again and they might get my insulated door business in the future. Will recommend.


3/14/14
Bonnie L.
Cincinnati, Ohio
Replaced 2 garage door springs, did maintenance work.
Great service, very helpful, very quick, thorough job. They came out faster than I thought I’d be able to get someone out – they were able to send someone within a couple of hours. The gentleman who performed the service was very professional and got the job done very quickly. I was never pressured nor did I feel as if I was being sold more than what I needed.
Great job, went very smoothly. My doors work much better than before these guys came out.
I’d definitely use them again!


3/10/14
Sandra J.
Maineville, Ohio
They did routine maintenance on my two garage doors.
As far as I know the garage doors are doing good. They didn’t need much work because they’re newer but they solved the problem I had. It was quick service, they came the next day. The charge was exactly the price of the Big Deal I paid, I had no additional costs.


3/8/14
Randi Z.
Cincinnati, Ohio
Fixed our garage door when we thought we were going to have to get a whole new garage door installed.
Excellent! We thought for sure we were looking at a whole new door and system. They came and fixed it in no time and it is quieter than it EVER was.


3/5/14
Richard W.
Cincinnati, Ohio
They repaired a broken chain on the garage door opener.
The chain they repaired broke within two weeks of the original service, but they came back out and fixed it free of charge. I liked their attitude and their honesty.


2/27/14
Linda K.
Fairfield, Ohio
put garage door back on track
Great job. Met my needs for quick response and made sure the job was done quickly and effectively.


2/25/14
Rachel W.
Maineville, Ohio
We used Cincinnati Door & Opener to tuneup the garage door.
It was an Angie’s List Big Deal that we purchased. It worked out okay. There were no additional charges. They did what was included in the Deal. The quality of the service was nothing special but it was fine. We were not disappointed so they were fine. We eventually got a new garage door.


2/20/14
Lyle S.
West Chester, Ohio
Replaced drive gear in door opener. Replaced garage door torsion spring. Lubricated and adjusted door.
Called Cincinnati Door and Opener Co. to repair my chain driven garage door opener. Motor would run but chain did not operate. Service call was scheduled for following day. Josh called early the next a.m. and said would arrive in afternoon. He arrived at the beginning of the service window period. He checked the door and told me that the drive gear in the opener was stripped and should be replaced. After replacing the gear, he lubricated the opener, the hinges and rollers. In re-adjusting the torsion spring he noted that, although the spring was fully torsioned, it was not strong enough to keep the door from slamming down by its own weight. He replaced the spring with one of sufficient strength to hold the door. Through the entire service call, he worked quickly and efficiently. I would definitely recommend Josh and Cincinnati Door and Opener Co. and will likely be my first call if I need further work.


2/11/14
Tim C.
Cincinnati, Ohio
We were very impressed with the entire process from setting the appointment to the work completed. The young man that did the work was polite, and extremely helpful. He could have easily told us we needed a new garage door opener and we would not have known the difference. Instead he stated that it was a good opener and that it can be repaired.
I will recommend them to everyone I know.


2/10/14
Susan C.
Loveland, Ohio
I used Cincinnati Door & Opener to install a new garage door for a two-car garage at our house.
I purchased an Angie’s List Big Deal for this company to tune up a garage door and it worked out great. It worked out so well that we ended up buying another door from them for another house. We had to special order the door and everything was very prompt and professional. We will use him again and we will order from him again and again. If I need another door that’s who I am going to call. They also put a garage door on a barn for us. We have had good luck with them and pricing is reasonable, frequently cheaper. Their service is prompt and the sales guy is great. They are very knowledgeable.


2/5/14
Donn B.
I did use Cincinnati Door & Opener. He greased all the door tracks, made sure the remote is working properly and he did an inspection. We also bought a remote from them.
The service went really great. They were very professional, they did what they committed to do and it worked out well.


2/5/14
Tyler O.
West Chester, Ohio
REPLACED BROKEN SINGLE LARGE SPRING SETUP WITH SMALLER TWO SPRING SYSTEM. ALSO INSPECTED, GREASED, ADJUSTED TENSION.
MY WIFE’S VEHICLE WAS STUCK IN THE GARAGE, THE SPRING BROKE AT APPROX. 9AM, CALL AND GOT AN APPOINTMENT BETWEEN 12-3. SCOTT TOOK APPOINTMENT AND SAID PROBABLY BE CLOSER TO 12-1. HE WAS WRONG, HIS TECHNICIAN JEFF WAS THERE BY 11:30 AND FINISHED BY 12. MY WIFE FELT EXTREMELY COMFORTABLE WITH JEFF AND REALLY RECOMMENDS HIM.
VERY PLEASED WITH SERVICE, PRICES WERE MORE THAN REASONABLE, WILL USE AGAIN!


2/1/14
Sean S.
West Chester, Ohio
I have an older garage door opener and it stripped a gear, that needed to be replaced.
Very good service! On the phone they were able to diagnose my issue an provide me multiple options. The repair was completed the same day. Have used them multiple times and they are always very helpful and prompt.


1/30/14
Brad T.
Cincinnati
used the “Big Deal” that I purchased for the services of Cincinnati Door & Opener. It was for garage door reconditioning and roller replacement.
They came out and did that and there was a different issue that happened and they came and fixed that for me but then, the work that had dome had a problem but the supervisor came right out and he fixed that so it’s all working fine now. They were very responsive and they came right out. Obviously I thought it was a good price because I paid it.


1/30/14
Greg W.
Loveland
I bought a big deal for $129 for Garage Door Tune-Up with Nylon Roller Replacement!
I would recommend them.


1/30/14
Daniel C.
Cincinnati
Our overhead garage door broke, and they fixed. it. They sent out 1 tech.
They were awesome. They came out the very next day. The price was very reasonable as well.


1/30/14
Julie C.
Westchester
They replaced my garage door opener and key pad.
The experience was positive. They showed up when they said they would. The gentleman got to work right away


1/25/14
Karyn C.
Replaced damaged garage door panel
Cincinnati Door was exactly what I needed. From the person answering the phone to the tech that came out, they were professional, skilled, polite and friendly. They did exactly what was needed at a fair price and did not try to upsell.
I am very pleased, thank you!


1/23/14
Heather H.
Cincinnati
Replaced existing garage door opener, springs, keypads, remotes, light fixture.
Upfront about costs, easy to schedule with, installer called ahead and appeared on time, installer courteous and tidy, excellent installation job. Installer called a week later when battery-back-up that had been back-ordered came in and scheduled to install. Would highly recommend this company.


1/22/14
Natalie E.
Cincinnati
garage door broken, replaced springs
Easy to book, came on time, did great work, garage door was so heavy to lift manually (to begin with) and we thought we might have to replace the entire door after it didn’t work. Steve gave an honest quote regarding replacing springs (and not the entire door) and fixed it so we wouldn’t have to struggle with the door in an emergency and we weren’t able to use to the automatic opener. garage door can be lifted easily with one hand which is AMAZING! He exceed my expections with the professionalism, honesty and work. thank you!


1/20/14
Mark B.
Liberty Township
I purchased a Big Deal for garage door tune up with nylon roller replacement.I also needed my opener replaced and I had all the replacement parts. They offered to do that at no additional charge.
The service fine and they did a good job. They contacted me to schedule the deal and were on time for the appointment. They cleaned up well and I have no complaints.


1/18/14
Reese J.
Cincinnati, Ohio
Called Cincinnati Door and Opener (CDO) just after 5 PM on a Tuesday. Receptionist answered but service provider not available; was promised a call first thing in the morning. True to their word, about 8 AM I was called by a CDO tech who was able to schedule me for the next day (Thursday) and was told I would get a call earlier in the day with the exact time. Thursday morning I received a call informing me that the tech would be there between 1 and 4. He arrived at 1:30 and was done by 2 PM. He replaced both springs and lubed the drive mechanism. Door is incredibly quiet now! Very happy with responsiveness, punctuality, quality of work, and courteousness of the tech. Would definitely call CDO again.


1/13/14
Carolyn M.
Springdale, Ohio
He installed a new garage door opener and provided a remote for it.
He was very professional. He did an excellent job. I am very satisfied. I am really pleased with the job that was done.


1/8/14
Elanor C.
Cincinnati, Ohio
He was punctual, efficient, and skilled at diagnostics. They were polite. He didn’t delay or make phone calls, he knew exactly what to do. He was experienced. My neighbor saw how good he was and made an appointment with him.


1/8/14
Melissa H.
Cincinnati, Ohio

Nick came out to help me today. He was totally awesome. He listened to what happened to my garage door, then looked at it. As I was worrying about having to replace the entire thing, he reassured me that he could fix the problem. He was very understanding, especially since I was worried and upset. He told me he would take care of it and not to worry. A little while later, after he had the problem fixed he told me what was wrong with it. Apparently, the pulleys were bad and needed to be replaced (which should have been fixed by another company last May, but weren’t). He also fixed the upper wood plank because it had come apart from my trying to open it earlier today. Overall, he was professional, courteous and extremely helpful. And I just appreciate that and that he didn’t try to sell me a new door just because mine is older (maybe 30 years?), which is what another company tried to do last May. I know you all are busy with this weather and he could have just been impatient with me or not cared about my concerns. Instead, I felt like he really knew what he was doing and that was evident when he was done fixing my door!! :) Thanks so much to Nick.
seriously. i was freaking out that i’d have to pay a huge bill today and he fixed it… it was a huge relief. which means that when i DO have something major happen, i know who to call.


1/7/14
Peter D.

Wyoming, Ohio
replaced torsion springs on garage door.

Despite the bitter cold (below zero), the service guy (Josh) did the job quickly and efficiently and explained what he did and what the company warranty was – 5 years parts and labor. I would recommend this company to friends and family.


12/27/13
David B.
Cincinnati, Ohio
CINCINNATI DOOR AND WINDOW
Technician did a great job. Slightly altered the offer – while keeping the price the same – to better accommodate my situation. All-in-all, the company did more than they said they would do, they were on time, and the repairs are still in place.


12/19/13
Kathy D.
Cincinnati, Ohio

They serviced our garage door and repaired a part for no extra charge.
They service was great. They were very prompt and professional and I am happy with the results.


12/17/13
Terry D.
Union, Ky

My experience went very well. The staff was very professional and friendly while visiting. They were also very prompt and thorough. I was pleased with the outcome of the service and would recommend this company to others.


12/16/13
Loraine D.
Cincinnati, Ohio

Replaced noisy metal rollers with nylon rollers and completely lubricated all hinges and other moving parts. Don’t the recall cost. It was an “Angie’s Special”, but was less expensive than the other companies that I shopped for the same service.


12/13/13
Robert C.
Loveland, Ohio

Wife backed out of the garage with the garage door closed and they fixed the damaged door that would not open/close.
It went great. I called at 3pm Thursday and they had someone out at 8:45am the next day. They were able to repair the existing garage door quite quickly and charged me a very reasonable fee.


12/13/13
Kay P.
12/13/13

They did a garage door tune up and, replaced a sensor.

They did a good job, were easy to schedule, and prompt.


12/4/13
Scott L.
Cincinnati, Ohio

Replace inoperative old garage door opener motor, lift assembly and accessories with new one. Old motor (25 years old) had worn out.

An old garage door opener (installed when the house was built in 1988) had been getting cantankerous for a few years and finally ceased moving the chain Thursday morning 11/21/13. We have a three-car garage with two doors — the other door opener’s motor (same age) is still working well.
We called one of two different companies that had done maintenance on the doors in the past, and they said the soonest they could come out was the following Monday! We then called the other company, Cincinnati Door & Opener, who said they could come out that day! The person on the phone asked for information about what had happened, suggested replacing the motor and existing chain drive with a new belt drive unit. offered some choices as to models, and we agreed on a unit and a price.
A short time later, Mark, the repairman who was to do the work, called and said he’d would be at our home between Noon and 3 PM with all the gear necessary to perform the service. He actually arrived at around 11:30 AM! Mark was very proficient and professional, explained what he was doing and why, and offered some very good suggestions and advice about the unit he was installing, what to expect, and how to operate and maintain it. He asked about the other door opener’s motor, remarking about its age, etc. We explained that the other motor was still working just fine, had exhibited none of the “symptoms” of the unit now being replaced, and we agreed that, since it wasn’t broke, we wouldn’t fix it at this time.
Included with the new opener was a Remote Numerical Keypad to open that door from the outside without a little Remote Control unit. After Mark had programmed the code we selected for that door, he also asked if we wanted to have another code which would work the other, older, motor unit for the other door, if he could get the older motor to accept the new keypad’s signal. We agreed, but told him that we still needed the other door to work with the older Remote Controls we still had, as well as the convenience button inside one of our cars that had been programmed for that door. It took a bit of doing, including Mark discussing some information with the manufacturer, but he managed to get the old door motor responding not only to the new keypad’s signal, but to the signals from our other, older, remote controls as well. We really appreciated Mark’s going the extra mile for us!
We were extremely pleased with both the service and the personnel of Cincinnati Door and Opener, and told Mark that, when the time came, we would definitely request him when the time came to replace the other motor and opener!


12/1/13
J. L.
Maineville, Ohio
Replaced broken springs. Replaced both doors’ rollers and aligned both doors.
The tech called and gave me a time. He showed up on time. He explained what he was going to do and did it.
He was fast without sacrificing quality. The doors work fine. He knew his trade.


11/27/13
Eric G.
West Chester, Ohio
Tuned-up garage door and replaced rollers with new nylon rollers.
All went well, very pleased with the service provided. Very professional !


11/25/13
Judy M.
Loveland Ohio

We used Cincinnati Door & Opener for a garage door tuneup.

It was an Angie’ List Big Deal that we purchased. It was fine. It worked out very well. They do a good job. We’ve used them before. We didn’t owe anything else when he left. They actually called us before we called them. It was a very good experience.


11/20/13
Ken S.
Milford, Ohio

We had one broken spring, so the garage door would not open. I called and they came out the same day and replaced both springs.

It went very well. The technician also noticed some of the rubber trim was coming loose from around the garage door. He fixed it at no extra charge. That was not a big deal, and I would have done it myself … if I ever got around to it! But now it is done, and the garage door work perfectly. I couldn’t be happier!


11/20/13
William V.
Cincinnati, Ohio

Garage door tune-up, roller replacement, weather seal replacement.

Very good, he got right to work and replaced rollers with very quiet nylon ones, inspected and lubed door operation, replaced weather seal at my request for a reasonable price. Would use them again.


11/12/13
Barb N.
Cincinnati, Ohio

I purchased the $129 Garage Door Tune-Up with Nylon Roller Replacement Big Deal.

They were punctual and the service was fine.


11/10/13
Deborah P.
Mason, Ohio

Arrived on time. Completed service quickly. Reset keypad entry for me. Courteous and professional. Would definitely use again. | | | | | | | | | |


11/9/13
Steve A.
Fairfield, Ohio

Put new rollers on garage door, oiled and tightened

Great job made a big difference in the noise


11/6/13
Phyllis M.
Walton, Ky

This was a big deal purchase for garage door tune up and roller replacement.

They did a good job. They were timely and professional. My garage door is now quieter and operates more smoothly.


10/29/13
Patrick M.
Cincinnati, Ohio
This was a Big Deal for a garage door tune up. They also did a repair that was needed on the garage door. They replaced one of the eyes for the garage door.
The service worked out very well. They were able to determine what the problem was and they had the parts in their vehicle. I was very pleased and I would recommend them. The charge on top of the $59.00 coupon was less than expected. The technique that he used was successful in finding the part that was not working and he was very quick. The guy was very helpful to a customer that likes to understand the type of work and what to look for in the future.


10/26/13
David S.
Loveland, Ohio
I bought a deal for a garage door tune up.
They completed the work as described and I have no complaints. One year later, everything is running smoothly.


10/24/13
Denise M.
Cincinnati, Ohio
I purchased a big deal for Cincinnati Door & Opener. The deal was for a garage door tune-up.
It went very well. They did not charge me more than the big deal purchase. They were responsive and they were here on time. He explained exactly what he was doing. He was knowledgeable about what he was doing. He finished the job very quickly. He was in and out. I would use them in the future.


10/16/13
Patricia J.
Cincinnati, Ohio
The technician came out today. He advised that I did not need to work to be done. He made sure everything was okay and then informed me that I should get a refund since it was not necessary. He was very pleasant and explained things to me well. He also fixed a small glitch for me. I would definitely have them back again.


10/7/13
Larry R.
Put new nylon rollers on one garage door. Fixed grinding noise on another garage door. Greased 3 garage doors.
Prompt, quickly done, excellent quality.


9/29/13
Bei Y.
Montgomery, Ohio
They are very professional. I received a message about one hour after I purchased the deal. Called and made the appointment for 2 days later. They called the morning and let me know when they would be at our house. Came in on time and finished all the tune-up in about 20 mins. Overall their service are good and professional.


9/15/13
Debra G.
Milford, Ohio
They scheduled the appointment for the same week I called. The technician arrived on the day/time scheduled and performed the service I purchased. He answered all my questions. My garage door is quieter and works more smoothly now, so I am happy with the results.


9/25/13
Karen K.
Hamilton, Ohio
Everything was fine and I don’t recall any issues. I would use them again.


9/25/13
Michael P.
Cincinnati, Ohio
They completed a garage door tune-up and roller replacement though a Big Deal. It worked out really well. The workman was great and it was easy to schedule an appointment. When I did first purchase they deal, they explained you do not need the tune-up completed every year. It was assuring knowing they were not trying to pressure their clients into unnecessary work. He explained everything he was doing and the reasons why you should check and tune your doors. I thought that they did a great job.


9/24/13
Bob G.
Cincinnati, Ohio
Garage door tune-up including new, nylon rollers. Even fixed my garage opener light at no charge.
Provider arrived on time. Was friendly, courteous, and professional. Displayed good product knowledge. No clean up needed.


9/21/13
Rodel E.
Montgomery, Ohio
On the overall it went pretty well. The person arrived on time (I think the appointment was 10:00 am), was courteous and friendly. He did the work in good time and answered all my questions. He also tested the garage door before he left. After he left, I opened the garage door and when I tried to close it, the garage door wouldn’t close. I think I called their office and they said they’ll send someone in an hour or two. The person came and did an inspection of the garage door. The rollers were going off the rails, which was a little bent, causing the door not to close. The person hit the railings with a mallet and inserted some metal pieces between the railing and the piece that holds it in place to help the railings go straight. After that the garage door was opening and closing fine again. In the evening I saw some bearings on the garage floor and suspected it came from one of the rollers that were replaced. I was disappointed a bit to see this because this may cause an accident, especially for my 4 year old. So I swept it right away and was no longer a problem. I’m a bit picky when people leave something behind after they do their work, especially if it can cause an accident. I gave a B on quality because of that. Aside from that, I was happy with their service and I’d call them again.


9/20/13
Douglass M.
Cincinnati, Ohio
arrived on time, finished work quickly, explained limitations of service accurately


9/17/13
Larry S.
Cincinnati, Ohio
One of our garage doors was dented from having a car back into it and wasn’t closing properly. I was able to take off the panel and repair it but couldn’t reattach the wires since they are under high pressure. Called Cincinnati Door & Opener and they came right out and ensured that the door was working properly. Very competent and efficient service.


9/13/13
Julie C.
Morrow, Ohio
Good service . Polite and efficient


9/12/13
Stewart F.
Advertised as garage door tune-up. Delivered exactly as advertised. Representive very informative and made good suggestions on future maintenance.
Pleased with tune-up. Included parts, labor, and lubrication. Offered advice on best maintenance practices. Was pleased with candor.


9/10/13
Martha W.
Milford, Ohio
They were on time. The job only took minutes and my garage door has been functioning much quieter and smoother. I was pleased with the result. I gave it a B on price because it took such a little time. I would use them again if they offer a better deal.


9/10/13
Mary A.
Williamsburg, Ohio
went great! the noise level of opening the doors has been cut in half and they are operating much more smoother than before.


9/8/13
Timothy K.
Cincinnati, Ohio
very informative visit, the serviceman explained what he was doing as he went along, taught me things about my garage door and why regular maintenance is important. He was very friendly and knowledgeable.


9/8/13
Kristen M.
Cincinnati, Ohio
An Angie’s List “Big Deal” came through just as I was thinking about getting a company out to check out our double-wide garage door (original to the house, built in 2001) because it seemed to be getting noisy & creaky – especially in the dead of winter. This company contacted me promptly after I purchased the Deal – within hours! – and we arranged a day/time for the service a couple days later. The technician arrived promptly, he was friendly but professional, and he had the work done in only about an hour. The new nylon
rollers were amazing – I couldn’t believe how much quieter our door was when I pushed the button for the opener. In fact, sometimes our dogs don’t even hear it from inside the house – and they’re usually in the family room that’s close to the door out to the garage! I definitely would hire this company again for any garage-door needs – service or replacement.


9/5/13
Jan J.
Cincinnati, Ohio
They did a good job. They said the garage door was mounted too close to the garage wall so he moved it for me. He did forget to secure a bolt, but I am willing to look past that because they did do a good job.


9/29/13
Bei Y.
Montgomery, Ohio
They are very professional. I received a message about one hour after I purchased the deal. Called and made the appointment for 2 days later. They called the morning and let me know when they would be at our house. Came in on time and finished all the tune-up in about 20 mins. Overall their service are good and professional.


9/15/13
Debra G.
Milford, Ohio
They scheduled the appointment for the same week I called. The technician arrived on the day/time scheduled and performed the service I purchased. He answered all my questions. My garage door is quieter and works more smoothly now, so I am happy with the results.


9/25/13
Karen K.
Hamilton, Ohio
Everything was fine and I don’t recall any issues. I would use them again.


9/25/13
Michael P.
Cincinnati, Ohio
They completed a garage door tune-up and roller replacement though a Big Deal. It worked out really well. The workman was great and it was easy to schedule an appointment. When I did first purchase they deal, they explained you do not need the tune-up completed every year. It was assuring knowing they were not trying to pressure their clients into unnecessary work. He explained everything he was doing and the reasons why you should check and tune your doors. I thought that they did a great job.


9/24/13
Bob G.
Cincinnati, Ohio
Garage door tune-up including new, nylon rollers. Even fixed my garage opener light at no charge.
Provider arrived on time. Was friendly, courteous, and professional. Displayed good product knowledge. No clean up needed.


9/21/13
Rodel E.
Montgomery, Ohio
On the overall it went pretty well. The person arrived on time (I think the appointment was 10:00 am), was courteous and friendly. He did the work in good time and answered all my questions. He also tested the garage door before he left. After he left, I opened the garage door and when I tried to close it, the garage door wouldn’t close. I think I called their office and they said they’ll send someone in an hour or two. The person came and did an inspection of the garage door. The rollers were going off the rails, which was a little bent, causing the door not to close. The person hit the railings with a mallet and inserted some metal pieces between the railing and the piece that holds it in place to help the railings go straight. After that the garage door was opening and closing fine again. In the evening I saw some bearings on the garage floor and suspected it came from one of the rollers that were replaced. I was disappointed a bit to see this because this may cause an accident, especially for my 4 year old. So I swept it right away and was no longer a problem. I’m a bit picky when people leave something behind after they do their work, especially if it can cause an accident. I gave a B on quality because of that. Aside from that, I was happy with their service and I’d call them again.


9/20/13
Douglass M.
Cincinnati, Ohio
arrived on time, finished work quickly, explained limitations of service accurately


9/17/13
Larry S.
Cincinnati, Ohio
One of our garage doors was dented from having a car back into it and wasn’t closing properly. I was able to take off the panel and repair it but couldn’t reattach the wires since they are under high pressure. Called Cincinnati Door & Opener and they came right out and ensured that the door was working properly. Very competent and efficient service.


9/13/13
Julie C.
Morrow, Ohio
Good service . Polite and efficient


9/12/13
Stewart F.
Advertised as garage door tune-up. Delivered exactly as advertised. Representive very informative and made good suggestions on future maintenance.
Pleased with tune-up. Included parts, labor, and lubrication. Offered advice on best maintenance practices. Was pleased with candor.


9/10/13
Martha W.
Milford, Ohio
They were on time. The job only took minutes and my garage door has been functioning much quieter and smoother. I was pleased with the result. I gave it a B on price because it took such a little time. I would use them again if they offer a better deal.


9/10/13
Mary A.
Williamsburg, Ohio
went great! the noise level of opening the doors has been cut in half and they are operating much more smoother than before.


9/8/13
Timothy K.
Cincinnati, Ohio
very informative visit, the serviceman explained what he was doing as he went along, taught me things about my garage door and why regular maintenance is important. He was very friendly and knowledgeable.


9/8/13
Kristen M.
Cincinnati, Ohio
An Angie’s List “Big Deal” came through just as I was thinking about getting a company out to check out our double-wide garage door (original to the house, built in 2001) because it seemed to be getting noisy & creaky – especially in the dead of winter. This company contacted me promptly after I purchased the Deal – within hours! – and we arranged a day/time for the service a couple days later. The technician arrived promptly, he was friendly but professional, and he had the work done in only about an hour. The new nylon
rollers were amazing – I couldn’t believe how much quieter our door was when I pushed the button for the opener. In fact, sometimes our dogs don’t even hear it from inside the house – and they’re usually in the family room that’s close to the door out to the garage! I definitely would hire this company again for any garage-door needs – service or replacement.


9/5/13
Jan J.
Cincinnati, Ohio
They did a good job. They said the garage door was mounted too close to the garage wall so he moved it for me. He did forget to secure a bolt, but I am willing to look past that because they did do a good job.


8/16/13
Sally S.
Terrace Park, Ohio
Very well. As soon as I contacted them an appointment was set up. Greg was punctual, knowledgable and nice. Very happy with the company. Would recommend them.


8/9/13
Kurt G.
Mason, Ohio
called them at 9 AM. They arrived at around noon. The door was fixed and “tuned-up” by 1 PM. Perfect.


8/6/13
Andrew J.
Cincinnati, Ohio
Installed a 9′ garage door (already purchased) plus sold and installed basic 1/2 hp opener and completed trim framing around door.
Everything went well and they included trim framing to the garage door install. I purchased the door from Lowes with anticipation I would install myself. After framing my garage for the door I decided to call and just have them finish the job. After calling I believe I was scheduled for install in a couple days. As Vince had spoken to me months ago about the project he included a price for the small amount of work I had left needed to mount the garage door. As the garage is detached and previously just had a 9 foot opening we arranged in advance that they could come out complete the job whenever they get there and I would be there at the end (so I wouldn’t miss work). My only regret is that I didn’t purchase the door from them as their price including a door was slightly lower than an equivalent door at Lowe’s…plus I had to lug the 140 lb door home from Lowes on a rented truck :(.


8/6/13
Gary T.
Cincinnati, Ohio
New rollers checked springs and checked bearings
Went very well


8/1/13
Theresa W.
Crescent Springs, Ky.
The service tech called an advise he would be at my house between 1 – 4 on the scheduled day. He showed up at 2:00. The Angie list deal was for service to my garage door, oiling and inspection. During the inspection he discovered a cracked hinge and brace. He advise how much those two items would cost to repair (because those repairs were not part of the prepaid deal). I was charged $15.00 for those items and now have a much quieter door.


7/29/13
Elizabeth H.
Cincinnati, Ohio
Tuned up very old garage door.
Great! Our old garage door works like new! No more struggling to open!


7/26/13
Brandon N.
Cincinnati, Ohio
Took out old wall.
Completely framed opening.
Installed new track/door.
Cleaned up and hauled away junk from old door.
Very happy with the work performed. Great experience from start to finish.

John the installer showed up on time, was very courteous, worked all day and left my garage spotless. The only issue we ran into was the seal on the bottom of the door was not big enough so the door did not completely seal. This issue was rectified the next day for FREE.

I will be calling again for all my garage door needs


7/25/13
Rosie G.
Cincinnati, Ohio
Nick came out and reprogrammed two of my external garage door keypads as well as the garage door opener on one of my cars and one of the garage door openers that came with the door.
The service was fantastic. I have used Cincinnati Door and Opener in the past, and each time have had an outstanding experience. Nick arrived as promised at 9:30 a.m. and got right to work on the issues I had. He quickly reprogrammed my external keypads, and then verified that they worked on each of my cars. When it was discovered that one of the garage doors wasn’t opening from one of my cars, he fixed the issue in about 30 seconds. Nick was very pleasant and explained how I could do some “quick fixes” on my own if I wanted to in the future. He finished everything in about 20 minutes. When I asked him if he’d prefer a check or credit card, Nick mentioned that there would be no charge – that they “take care of their customers”. Wow! That sure doesn’t happen very often anymore. Nick could have charged me $100 and I wouldn’t have thought twice about it. It just goes to show you that there are some companies that still care more about their customers than making a fast buck.

I will continue to use Cincinnati Door and Opener, both because they do OUTSTANDING work, and also because they really do care. It’s not just a slogan at this company – they put their money where their mouth is.


7/23/13
Steve H.
Mason, Ohio
replaced broken spring
Called to replace broken garage door spring. Office staff very courteous. Technician on time. He was very friendly and completed job in a timely manner to my satisfaction.


7/22/13
Henri L.
Cincinnati, Ohio
very good experience. He arrived when he said he would, neatly dressed and worked quickly. He explained what he would do and why (replace all the little outdated rollers with those made of nylon which would be much more quiet and smooth rolling). He cleaned up after himself and carried away all the resulting trash.
I would refer family and freinds to Cincinnati Door And Opener Inc.


7/22/13
Joe K.
Mason, Ohio
Cleaning and tune up of garage door
Every thing went well . All services performed as promised


7/15/13
Stan B.
Walton, Ky
I had a problem with my garage door not shutting all the way. I paid the Angie’s List special on this kind of service and it wasn’t that long before they called and came out and fixed the problem. They replaced the roller parts that went bad and tuned up the opener. It has been smooth and much more quiet since they did their job. I am very pleased with their service and will call them again when I need this type of service done.


7/11/13
Scott M.
South Lebanon, Ohio
We used Cincinnati Door & Opener Inc for a garage door opener.
We had them come back to install a new garage door opener as well. The service worked out great. They are really quick and they came out and did the rollers one day and I called them about the garage door opener and they came back the very next day. They were quick and clean.


7/8/13
Lynda F.
Batavia, Ohio
The rollers on our garage door came off the track. They got it back on the track and identified that the back hang pulled loose, and that is what caused the problem. The repairman checked everything out before he left to make sure everything else looked okay.
It was a busy Saturday, and when I used the garage door remote the rollers came off the track, leaving half of the door hanging. This is a heavy, metal, double door and I was afraid the whole thing would come crashing down. We propped the door up with a ladder and called Cincinnati Door & Opener. They came out years ago (before Angie’s list) and did a wonderful job.
The repairman came out within the time frame provided to us, and quickly got everything done. Being a Saturday I was worried about additional charges, and I happily found out there were none. We felt $99.00 was very reasonable for the urgency of the repair and what had to be done.


7/6/13
Bruce H.
Cincinnati, Ohio
Install a new garage door opener
Everything went really well and the door works much better than before.


7/3/13
Leon M.
Cincinnati, Ohio
I purchase a “Big Deal” from Cincinnati Door & Opener Inc and they fixed the garage door for me.
The service turn out fine, I was very satisfied with the service. I was happy with them but I don’t know anything probably just ordinary or just the things that I expect people to do a job when they came out. I would recommend hem to other people.


7/2/13
Greg W.
Edgewood, Ky
Nick was the technician. Showed up at the appointed time and was very personable and went right to work. Very efficient and competent in replacing all the rollers, aligning the tracks, lubricating the door and opener, tightened the hardware and made sure the opener reversed properly according to safety standards. He even figured the terrible squeeking was coming from the torsion spring area and fixed that. Told me not to try and insulate the door as it would not bear the weight and not work properly and may damage the opener.Very satisfied with his work and professionalism. Would definitely use again.


7/2/13
Sally S.
Maineville, Ohio
They did a garage door tune-up.
It was good. They were prompt, polite, courteous and efficient.


7/1/13
Robert H.
Erlanger, Ky
Scheduling was friendly, courteous and straight-forward. Technician arrived within projected time period and was friendly, professional and quite willing to answer all questions as well as provide advice for basic DIY servicing in the future. The job , including cleanup, was done in about 1/2 hour. Overall, very satisfied with Cinti Door’s service..


7/1/13
Elaine R.
Cincinnati, Ohio
Fixed sheared garage door spring.
I phoned Cincinnati Door and Opener, and they sent a man out within the hour! He changed the springs and pulleys and lubricated the door parts. Was done within 20-30 minutes. Can’t believe how fast their friendly service was.


7/1/13
Robert M.
Cincinnati, Ohio
They did a garage door tune up.
They did what they advertised they would do. I haven’t had any problems with the garage door since.


6/29/13
Peter L.
Park Hills, Ky
I used a big deal purchase for Cincinnati Door & Opener. I have two garage doors, a double garage. They came and aligned, adjusted, and replaced the metal rollers with not what I call nylon rollers in the garage.
Those guys were fabulous. They did their work quickly and efficiently. The guy clearly knows what the heck he’s talking about, which was a refreshing change of pace. I’d never used them before. If I needed it again, I certainly would call them. They certainly understand the complexities of garage doors, etc. He was able to speak to the issues that I had. He recommend or do the repairs and/or adjustments and of course he quickly replaced the rollers. All of this, in my mind, was done very, very efficiently and very effectively. They worked quickly, effectively, and efficiently. Money well spent. The guy showed up like he’d run a marathon. He’s probably working hard. A guy in t-shirt and shorts but I guess you don’t judge a book by it’s cover. Whereas, Service Pros were in a uniform and obviously knew what they were talking about.


6/26/13
Stacy K.
Cincinnati, Ohio
Installed a new garage door motor, key pad, and tuneup
Cincinnati Door & Opener was great to work with. I had purchased an Angie’s List Big Deal but waited a while to make my appointment. My coupon was expired but they still honored the sale price. Their customer service over the phone and in person was prompt and professional. The work was done quickly (between 1-1.5 hours) and they left the area very clean. Our garage door was very old and the motor was completely broken. The new motor is great. It is very quiet and much slower. He explained this was better for the door, providing less wear and tear (and of course helped with the noise). He tuned up the door and we got a new keypad, 2 remotes, new sensors, the new motor, and a new external keypad which was a nice surprise. He showed me how to use everything. We had some cracking on the concrete on the outside of the garage where he installed the keypad. He didn’t see the crack (since it was on the side) and when he drilled into it to install the keypad it cracked even more. He was honest about this and showed me what happened. He apologized and said he wouldn’t have drilled into it if he would’ve noticed the crack. All in all, no harm done and we are very happy with the new garage motor and accessories!


6/25/13
Dave T.
Anderson, Ohio
Replaced steel rollers w/nylon rollers,greased drive,lubed torsion spring and replaced blk bottom seal.
The technician (Mark) arrived at 12:50,on time, introduced himself and immediately went to work. He was very polite and
courteous and explained while working what he was doing and the benefit of the new rollers which reduced the noise along
with the lubing and greasing of spring and gear shaft. When he was done with the service I had requested I ask if he
could replace the bottom seal ? He said yes and gave me a price which I said was good and he then replaced the seal.
After he was done I ask about new systems and he explained what they carried and gave prices for unit and installation.
He finished up at 1:25 and thanked me for allowing them to service my unit and departed.


6/25/13
Warren C.
Goshen, Ohio
I purchased a Big Deal coupon for Cincinnati Door & Opener . They serviced my garage door.
They did a fine job. The door works great now. They have a fast turn around. They did a great job, no complaints at all.


6/24/13
Amy K.
Westchester, Ohio
I originally contacted CD&O as a result of one of their Big Deal’s.
I received a call the morning of the appt to confirm the time the service rep would be there. He arrived on time, was professional and curtious. More importantly, he took the time to provide me with an “education” on garage door maintenance.


6/22/13
Joseph T.
Cincinnati, Ohio
They fixed the springs on my garage door.
They did a good job.


6/22/13
Joanne S.
Milford, Ohio
The guy came out and fixed my garage door as a part of the Big Deal.
It was an excellent experience.


6/12/13
Susan H.
Cincinnati, Ohio
I used a Big Deal Coupon with Cincinnati Door & Opener to have the garage door serviced.
I did pay extra but that is because the last guy that came out told us we only had about a year left for our garage door. It is an old heavy wooden garage door and the springs are really big and thick and they were deteriorating. He told us the springs were going to come off and we wouldn’t have it anymore. We went ahead and waited a year and were going to have him come out again. Well, this guy came and he looked at it and he said, oh, all you need is a new spring, so he went and got a new spring. I said, you mean my garage door is going to work for another 10 years? And he said yes. I have very favorable feelings towards them. I would tell other people that they are very good and they understand their business. They were very nice and very helpful. I would definitely use them again and I would definitely recommend them to other people.


6/10/13
Derek D.
Cincinnati, Ohio
Garage door repair
As promised


6/10/13
Laura M.
Cincinnati, Ohio
Garage door tuneup
Great! The worker was punctual and professional. He explained everything he was going to do and did a great job.


6/7/13
Charles O.
Cincinnati, Ohio
Service call to replace main garage door springs that had failed earlier this week. Repair included replacement of both door springs, and replacement of worn pulleys, with final door adjustments.
Called Cincinnati Door & Opener Inc. to schedule a service call, and was able to schedule a call within the time window of 11:30-1:00 pm that same day. The service dispatcher was courteous, and quoted me an estimate over the phone. Immediately at 11:30 sharp, the repair technician arrived and greeted me to begin the repair.
Upon inspection of the garage door, the technician noted that a prior repair had not been performed properly, resulting in the broken spring I experienced, plus two worn out pulleys, which we both agreed needed to be replaced. Within 30 minutes, the technician had repaired and checked my garage door, with it now operating smoothly and correctly.
This is my first time using Cincinnati Door & Opener Inc. I saw their reviews on Angie’s List, and I agree – they get an “A” rating from me! Prompt, courteous and professional, they’re a company I will use again.


6/6/13
Jeffrey G.
Cincinnati, Ohio
They performed the tune up as scheduled; but my main spring broke before they got there and they replaced it too.
They are a fantastic company to work with; they are professional and prompt.
I highly recommend this company to anyone.
My garage door performs flawlessly and is so quiet I can barley hear it.


6/5/13
Paul O.
Installed 2 new garage doors.
They were very good at picking out something that had a lifetime warranty. The work was done very well. Did a great job


5/30/13
Jane D.
Mason, Ohio
repaired door and door opener
work was completed in expected time and manner


5/29/13
Susan T.
Loveland, Ohio
Purchased a Big deal for Cincinnati Door & Opener Inc. The gentleman was professional, courteous and completed work in timely manner. He serviced 2 garage doors for me. The doors work great after he finished the work.


5/19/13
Anthony C.
Loveland, Ohio
They replaced rollers, adjusted the beams, and lubed parts. They provided an estimate for my garage door.
The repairman was on time and courteous. He explained what he did and what I could expect from his work. To date, the door continues to operate smoothly, efficiently, and quietly.


5/25/13
Laurie H.
Cincinnati, Ohio
Fixed my garage door. It was sort of off its tracks and the pulleys were broken, making it very difficult to open.
Very well. I called on Friday, and he came out on Saturday. He was incredibly strong. He did the job very quickly–less than an hour–and it cost much less than I’d expected. The door had been broken for about two years, and I wish I’d called earlier.


5/24/13
Robert H.
Burlington, KY
Called yesterday and there was a service appointment available for the following day. The technician called with the arrival window at 8am. Service was fast, complete, and very professional. Would use again.


5/20/13
Ron H.
Southgate, KY
Our garage door was off the track. They put in new rollers, lubricated it, and reinstalled it. They did a good job and there was no need for a return visit.


5/20/13
Danny F
Erlanger KY
The provider arrived and replaced the wheels on my garage door and tuned up the opener mechanism.
They were very professional. They arrived when they said, did the work in a timely manner and the door has worked perfectly since then.


5/16/13
Alan R.
Cincinnati, Ohio
Garage tune-up. Fast and easy and fixed the noise coming from garage door!


5/16/13
Ann H.
Cincinnati, Ohio
Cinti Door and Opener answered my call and set up the service appt right away. They only gave a 3 hr window and made sure I could work with their hours. The company representative was very knowledgeable and explained everything that needed to be done so that I knew what he was talking about. I will definitely use this company again.
The service agent was here right on time. The update on my garage door was completed within at least 2 hours and everything was explained to me so that I could understand all the do’s and don’ts about garage door maintenance.


5/14/13
Tia M.
Burlinton, KY
Installed a new insulated garage door along with all new hardware and a super quiet opener.
After talking to the company a couple of times about the cost and options available, a representative came to our home and met with us. We decided on the type of insulated door and opener that we wanted to have them install. Our appointment was scheduled one week later. Within a few hours we had the new door, new hardware and new opener installed. Everyone we dealt with was very professional and helpful. We are extremely satisfied with the work they did for us and would strongly recommend to anyone.


5/14/13
Deborah J.
Cincinnati, Ohio
My cable holding the spring on my garage door had broke. I always use Cincinnait Door & Opener for my garage door repair needs. Before calling to make an appointment, I checked Angie’s List for any deals. They had a special for $129 for a garage door tune-up and roller replacement. I purchased that and had them also replace the cable. I’m always pleased with their work. They are always prompt and courteous.
My garage door runs more smoothly now.


5/13/13
Ken H.
The repair person was responsive and professional. He did a good job and looked over the door and offered some other issues that should be addressed. He told me what things would cost and was offering rather than pressuring me to do the additional work.
I was very pleased with how quickly he worked and he took all the trash away with him.


5/13/13
Steven G.
Maineville, Ohio
Replaced Steel rollers with nylon ones.
Also tuned up 2 doors, made minor adjustments. Staff was efficient, professional, courteous, knowledgeable!
FAST!
PROFESSIONAL!
EFFECTIVE!
I HIGHLY recommend their services!!


5/12/13
Brenda S.
Loveland, Ohio
They came out in 2011/ and changed the wheels and lubed everything on special I saw on Angie’s List. but then last year the spring broke on the garage door making it inopperable. I contacted them because of the good service I had received before and they were out and fixed it the next day. Will use them again if needed.
Things went very well. They were there when promised. Swaw nothing wrong.


5/10/13
Carol H.
Cincinnati, Ohio
Technician replaced rollers, weather stripping. He also adjusted the door. Now door opens quietly and closes completely.
It went smoothly. I would recommend them and plan to use them again.


5/10/13
Marina R.
Terrace Park, Ohio
They were extremely fast in their response and very knowledgeable. We had one garage door fixed and both garage doors were tuned up.
I called because one of our garage doors was not functioning and they came out the same day. The door was fixed and both doors were tuned up. The service was fast and very good.


5/10/13
Thomas M.
Cincinnati, Ohio
Garage door preventive maintenance.
They performed all services as advertised


5/9/13
John B.
Cincinnati, Ohio
I purchased a garage door tune-up through Angie’s List Big Deal. They replaced the rollers, lubricated the moving parts, etc.
I scheduled the appointment a week in advance. On the morning of the appointment date, someone called and gave me a 3-hour window of when the service man would be there. He actually arrived 25 minutes early, before I returned home from running an errand, but he left me a voice mail and came back within an hour. He completed the maintenance tune-up in less than 30 minutes. It was a good, no-hassle experience.


5/8/13
Raymond W.
Cincinnati, Ohio
garage door tuneup’ replaced several bolts and the rollers.
Showed up on time, did the work, and left.


5/7/13
Dan K.
Cincinnati, Ohio
They did the garage door tune up. They also suggested some things to look out for future maintenance.
They were proactive in pointing out things to look for, they were on time and did a good job.


5/6/13
Mike D.
Loveland, Ohio
Replaced steel wheels on garage door with nylon wheels with bearings. Also thoroughly lubricated all hinges, springs, etc.
Excellent. Arrived right on time and got the job completed very quickly. Also reminded me to lubricate springs annually.


5/6/13
Kurt W.
Springboro, Ohio
I had a Big Deal from Cincinnati Door & Opener Inc. for $59. They did routine overhead door service for me. They serviced the track, adjusted the bolts and adjusted the door lift.
It went well. They did a good job for the price. They gave great, prompt service.


5/5/13
Scott W.
Aurora, IN
They responded very promptly to my online request. They immediately set an install date. They were on time and did excellent work.


5/1/13
Doug L.
Cincinnati, Ohio
Tuned up door and replaced all door rollers.
They were timely, professional and courteous. Would definitely do business with them again.


4/27/13
Patricia C.
Cincinnati, Ohio
Did roller replacement on 80 year old garage door, other roller maintenance.
Excellent. timely and easy to schedule


4/25/13
Art H.
Cincinnati, Ohio
I bought a Big Deal from them for a garage door tune-up.
They did a fine job.


4/22/13
Dennis W.
Cincinnati, Ohio
Technician checked and lubricated my garage door replaced all of my rollers with new, nylon and ball-bearing rollers. In addition, he was able to locate and illiminate most of the operation noise. I was and am very pleased.
The whole process went very well. They booked the apointment in a timely manner. The technitian arrived on schedule, promptly did and work promised as well as a couple of extras that I requested on the spot. The price was a good value. I was very pleased. .


4/22/13
Elaine M.
Oxford, Ohio
They fixed two garage doors. One door was not closing and the other door was not opening.
It was good. They were very prompt and efficient.


4/22/13
Elizabeth M.
Cincinnati, Ohio
My garage door opener is old and temperamental, so I purchased a deal from Angie’s List. They came and replaced and reconditioned. I had to purchase some parts extra from the deal price but that was fine. A few weeks later, the old chain on one side broke. They came out the next day and repaired that at no cost. The garage opens and closes easily. I’m very pleased.
My garage door opener is old and temperamental, so I purchased a deal from Angie’s List. They came and replaced and reconditioned. I had to purchase some parts extra from the deal price but that was fine. A few weeks later, the old chain on one side broke. They came out the next day and repaired that at no cost. The garage opens and closes easily. I’m very pleased.


4/20/13
Linda O.
Westchester, Ohio
Adustment on two garage doors. House is over 50 years old. He replaced the rollers, adjusted the alignment, oiled and tightened all the connections. Greased my garage door openers and check for any problems.
The tech was on time. He explained everything to me concerning the garage doors. From top to bottom, how they worked, what he was going to do to adjust them. He was very professional. He finished the job in a timely manner. I had some questions about replacement of garage doors and he was honest to tell me with the adjustments he had made the doors were good for another 5-10 years. When we decide to replace the doors I will call this customer! Regular maintance is the key! Thank you Cincinnati Door and Opener…GREAT JOB!!


4/15/13
Linda C.
Cincinnati, Ohio
They did a ‘tune up’ on my garage door and replaced the metal rollers with plastic ones.
The tech got here right on time (I think his name was Mark). He was wonderful, He explained what he was doing and answered all my questions. My door wasn’t closing correctly and he knew what was wrong. I had to replace some other parts, which cost a little extra, but that was expected. The repair cost was very reasonable. He even gave me a few tips on how to keep the door maintained myself. I was very satisfied and will definitely use them again.


4/14/13
Beth C.
Cincinnati, Ohio
They did a ‘tune up’ on my garage door and replaced the metal rollers with plastic ones.
The tech got here right on time (I think his name was Mark). He was wonderful, He explained what he was doing and answered all my questions. My door wasn’t closing correctly and he knew what was wrong. I had to replace some other parts, which cost a little extra, but that was expected. The repair cost was very reasonable. He even gave me a few tips on how to keep the door maintained myself. I was very satisfied and will definitely use them again.


4/11/12
Mark S.
Cincinnati, Ohio
Tuned up 2 garage doors that haven’t been adjusted in over 20 years.
Called for my 84 years old parents. The service tech was so friendly and helpful my parents can’t stop talking about him, Originally thought we may have to replace the doors but they said we should just tune them up and see. They adjusted everything related to the two garage doors. My parent couldnt be more pleased and also glad they didnt need new doors.


4/10/13
Robert M.
Mason, Ohio
Originally bought a Big deal but when they were out they verified what I thought, that I really needed to just replace the garage door as a couple panels had cracks in the metal. They were very helpful and the overall cost was very reasonable. We are very pleased with our new garage door.
As stated, everything went great. They were very helpful, answered all our questions and even brought me a paint chip to match some exterior repainting I wanted to do.


4/10/13
John G.
Cincinnati, Ohio
Saw their $129 tune-up special in The Big Deal and since I was having issues with my door, thought a tune-up was in order. Door would partly close after opening.
Afer paying for the tune-up via Angie’s List, I contacted Cincinnati Door & Opener to schedule an appointment for the next day. They were very accommodating. When the technician arrived (Mike) quickly noted that the door did not need a tune-up but rather, a new spring. Mike replaced the spring (verified exhisting spring was broken), balanced the door and test to ensure all worked correctly. Entire repair took 50 minutes. Nice work Mike and CD&W.


4/10/13
Ron, W.
Cincinnati, Ohio
I had two garage doors serviced. One of which had come completely unhinged. They replaced the rollers, tightened down some loose screws and replaced a broken header bracket.
They showed up on time, serviced both doors and were gone in less than an hour. The repairman was very professional and took the time to answer my questions and explain the work. I have no complaints and would not hesitate to use them again. FYI – I only gave them a B rating on the price because I have no prior experience to compare it with.


4/8/13
Michael H.
Burlington, Ky
They removed the old, steel garage door hinges and replaced with the newer nylon version for 2 seperate garage doors.
The overall experience was very good. I called Cincinnati Garage Doors on Tuesday and scheduled an appointment for that Friday. The customer service rep told me they would call me on Thursday, one day before the install, and schedule a time frame a technician would arrive. They called on Thursday as agreed, and scheduled the service call for Friday between 11:00 to 2:00. The technician arrived on Friday at approximately 11:15. He removed all the old rollers on 2 doors, and replaced with the new nylon rollers. He oiled / maintenanced all the parts, springs, garage door opener rails, and verified everything was working properly. The enitre job took no longer than 30 minutes. The tech was prompt, professional, answered all my questions, and did what I thought a quality job.


4/8/13
Dean J.
Ft Thomas, Ky
They came to do a tune-up of garage door. Install nylon rollers. Check springs, door opener mechanism.
The man was very knowledgeable, efficient and pleasant. He did the rollers swiftly. Checked everything else, made some adjustments.
Garage door works excellently now.


4/3/13
Feng W.
Mason, Ohio
They turn up my grage door and changed the wheel. Excellent job done.
THe service guy is very nice and very professoinal. He finished everything so quickly with a excellent quality. I love this company and will recommend to my friend and coworks.


4/2/13
Rich T.
Harrison, Ohio
Aligned and serviced garage door
Great


4/1/13
John M.
Cincinnati, Ohio
The serviceman not only performed the expected preventative maintenance, he also replaced cables that I knew needed to be replaced and the old large springs that had lost most of their usefulness.
The serviceman showed up when expected, quickly got to work, and the was finished in about an hour.


3/27/13
Charlene C
Clarksville, Ohio
Lubricate door-lubricate opener-tighten hardware-check lights
He was on time. Went right to work. Was very professional. I was extremely pleased.


3/27/13
Deborah S.
Lawrenceburg, In
Garage door tune-up and repair; fixed hinges, checked and treated all moving parts, adjusted appropriately, replaced rollers.
It was excellent. Prompt response. Did not expect same day service so I was exceptionally pleased


3/26/13
Marsha B.
Cincinnati, Ohio
I purchased a Big Deal for automatic garage door maintenance and nylon roller replacement.
Everything went well. The day after I purchased the Big Deal the company called me to schedule an appointment. I admitted that the garage door was not functioning at all and was frozen in place a few inches from the threshold. I thought in that circumstance there might be an additional charge, but that was not the case.
It turns out that both chains had broken, which is very unusual. He repaired and lubricated them and told me how I could do it myself to avoid a recurrence in the future. He replaced the rollers and everything is working like a charm.
The gentleman who did the work was very professional and helpful. I am very pleased with my experience with this company.


3/26/13
James M.
Franklin, Ohio

Changed the springs on the single garage door.
I called the company and they came out just a day later. One of the springs busted and the technician changed both out and put the safety harness back. I did not purchase the big deal because I already had good rollers on and that’s what he told me although they gave me the option to print out the coupon if I needed or wanted them changed. He was very knowledgeable and took care of a couple problems on the door track and some bolts getting in the way. Offered to check my other double garage door too. I think the price quoted before he started work was very fair. I would use this company again.


3/25/13
Jerry F.
Cincinnati, Ohio
Garage door tune up including new nylon rollers.
Came on time and worked quickly. Needed to ask them to oil a bit more which made a big difference. Also they were unable to replace the bottom door seal bc the door is now obsolete but he reattached it for me. He also helped me replace the light bulbs. Our door had gotten very loud and the tune up made a drastic improvement. They did try to sell me a new door but I am not interested at this time. Overall, I am satisfied with the service and am very happy that the door is much quieter now.


3/22/13
Joyce S.
Bethel, Ohio
They repaired our garage door.
It went very well. They arrived on time, quickly diagnosed and repaired the problem, and charged a reasonable fee. We were very happy with the service, and we will definitely use them again.


3/19/13
Norma M.
Cincinnati, Ohio
Great job. Friendly and quick.
I signed up for the deal, made the appointment. He showed up on time, did the work and the door works great.


3/18/13
Jean H.
Loveland, Ohio
Replaced springs on double door and one cable.
Also rebalanced door, adjusted to hang without gap, and lubricated chain at no charge!
On time, efficient, knowledgeable, and helpful.


3/18/13
Donna M.
Steve arrived promptly this afternoon and completed all the work described in the “Big Deal” I purchased on Angie’s List for the” $129 for Garage door Tune-Up with Nylon Roller Replacement”. installed new nylon rollers, tightened belt on the opener, along with lubing the garage door & opener. Received a receipt with warranty included for 1 year on services and lifetime on rollers. Steve spoke to my husband on how to lub the coil once a year. He was very professional and courteous. Would highly recommend him and his company and will use in the future for any problems or replacement for our garage door and opener.


3/18/13
Ronald V.
Cincinnati, Ohio
There was a problem in getting the service scheduled, which could have been mine or in the Angies organization. I did not know who to call, so I worked back with Angies to get the ball moving.
The service was as expected, both very efficient and very effective.
If I was told that I was to contact the supplier and his name, I missed that communication.


3/12/13
Linda and Don G.
Milford, Ohio
The service representative performed all of the features listed in the Angie’s List deal for $129 per door (2 doors). He arrived on time, was courteous and professional. The rollers were replaced with nylon roller bearing rollers. He adjusted the tension, realigned rails, and lubricated everything. Our expectations were exceeded in both quality and value. He demonstrated and communicated everything that was done. We are very satisfied.
The entire service process was excellent. The initial contact was fast and easy. They were responsive and amenable to our schedule. The work was done on time and for exactly the advertised special price.


3/11/13
Don S.
Cincinnati, Ohio
Serviced garage door
No problems. Excellent work.


3/7/13
Scott R.
Cincinnati, Ohio
Originally purchased the Angie’s List deal; $129.00 garage door tune up. Excellent experience, so I called again when garage door opener wouldn’t work. Had them replace opener. Again, excellent experience, great price, great product, great service. would highly recommend.
Great overall.


3/5/13
Rebecca H.
Cincinnati, Ohio
My garage door broke (the spring I think). He came the same day, was very professional and friendly, fixed it in a short time. I was very satisfied.
He was prompt, courteous, and it was fixed in a short period of time.


3/4/13
Neena A.
Florence, Kentucky
Cincinnati Door & Opener Inc put new rollers in. It was a tune up on the automatic garage door opener, the rails kind of moved and stuff like that.
I had purchased a tune up special from them. They showed up when they said they would, they did a good job and it worked better after they left. I really don’t have any way to compare it to because I have never done it before but I thought it was a reasonable price.


3/4/13
Larry S.
Lawrenceburg, In.
Garage door tune-up with nylon roler replacements
I called and scheduled an appointment. They were very curtious and professional over the phone. I was called by the technician the day of the appointment and given an approximate time he would arrive, which I did appreciate.
Technician arrived on time and began his work immediately. After aboout 10-15 minutes, he realized that he didn’t have the correct amount of nylon replacement rollers required to preform the job. He was very apologetic and explained why, which sounded reasonable.
He said he could come out again and replace the remaining rollers is just a few mintues at a time that would best suit me. So, we established another date and he arrived on time, apologized again and performed the work in a matter of minutes.


3/2/13
Nathaniel J.
Cincinnati, Ohio
Cincinnati Door replaced my garage door opener. The old unit was appox 12 – 15yrs old and very noisy. They replaced the opener, the door roller guides and insalled an outdoor box.
When he finished I hit the remote and the door moved silently, I should say the change was startling. The old, I could hear 20ft away, with the new, Istood in my garage under the opener and could barely hear it. After so many years, models change and with improvements in safety makes this a good investment. I have small grandchildren, I would recommend updating your old units if just to keep them safe.


3/1/13
Mark B.

Loveland, Ohio
Arrived as scheduled, performed the work, cleaned up afterwards and my door worked again! Great experience
Great experience


Susan S.
Cincinnati, Ohio
2/28/13
Tuned up automatic garage door, replaced rollers, oiled joints
Called for an appointment, they were accommodating when I had to cancel my first appointment. The repairman was very nice to my son who was at home waiting for them to call. When the repairman called he was already at my house and waited for my son to get there. They had said they would give him a half hour notice, and hadn’t done that, but he waited for him to get there. He was very efficient and got the work done quickly


Patrick D.
Cincinnati, Ohio
2/28/13
1 door had guides greased and the rollers replaced
2 door had same, with addition that it had not worked well in years.
some re-alignment of the openers, tightening of chain, and aimng of snesors.
Doors both work Great – Great Job!
Grabbed a big deal and added an addtional door for service.
The guys came out as scheduled, and we didnt even realize that they were there, until after they finished.
The garage doors work great (one of them has not worked properly in years) and are ready for years of additional service.
The performed their work, quickly and quietly, cleaning after themselves, and were very courtious.
Would hire again – without hesitation.


John W.
Liberty Twp, Ohio
2/27/13
The technician arrived on time. After inspection of the door he explained in detail why the service wouldn’t fix all of the issues. He was very courteous and thorough.


Andrew F.
Cincinnati, Ohio
2/25/13
Prompt and professional. They did a great job.


Donald P.
Cincinnati, Ohio
2/25/13
Easy to schedule. Tune up of garage door and replaced nylon rollers completed with no issues. Great service.


Mark D.
Cincinnati, Ohio
2/19/13
Serviced door and opener
Punctual, professional, and efficient


Kathleen M.
Cincinnati, Ohio
2/19/13
Replace garage door rollers with quiet nylon rollers, replace support bracket, correct improperly-installed parts, adjust spring tension.
I called when my coupon was near expiration and was pleased to get an appointment on the following Saturday. The serviceman called me before 8:30 am, as promised, to let me know he would be out between 12 and 3 pm. I asked him for a 30-minute advance warning call, which he provided. Serviceman was pleasant and courteous. He did a thorough inspection and pointed out a number of problems with the original installation. He showed us what was causing the extra loud noise when the motor was engaged and explained the various other problems that he found. He repaired everything, then went over each fix with us. Our garage door now opens smoothly and about 80% more quietly than before. This was our first purchase of an Angie’s List “Deal” and we are very pleased


Joyce M.
Okeana, Ohio
2/12/13
Installed new rollers on two garage doors. Checked the chains, tuned up receivers and lubed all moving parts.
Signed up for the $129.00 new rollers special for my garage door. Since I have two garage doors, I purchased another set of rollers for the second door for an additional $45.00. They were very prompt….came out within a few days after my phone call. He did a nice job and I was very pleased with their service. Would use them again..


Andrew D.
Amelia, Ohio
2/8/13
I purchased a deal for a garage tune-up.
Everything went fine. We had no problems.


Jayne C.
Mason, Ohio
2/7/13
Wish we had done this sooner.
Every winter, our garage door would take several times to close. It would stop half way down and start to re-open. It was frustrating, but we never took the time to call for a repair. We just attributed it to the cold. So when the Angie’s List Deal fom Cincinnati Door and Opener was offered, we took advantage of the deal. The technician cleaned and evaluated all parts of the garage door opener. He replaced one small part and adjusted the tension, I think. The door has worked perfectly since the service and it’s been a very cold winter. Completely happy with the technician’s expertise and the resulting like-new performance of our garage door opener. It was a long over-due tune up and just wish we had done this earlier. Very good service.


Ralph M.
Middletown, Ohio
2/6/13
Excellent Service. Installed all new nylon rollers, greased track and spring. Checked sensor for opening and closing. Reprogrammed my keyless entry.
Very fast and efficient service. Extremely friendly. Will definitely use again. Thank You.


Daniel H.
Cincinnati, Ohio
2/5/13
On time, good job.
Great


Terah S.
Cincinnati, Ohio
1/30/13
New Garage Opener Installation
They were great – had a very quick response to my original inquiry. We just purchased a home that did not have an opener, Cincinnati Door provided competitive pricing for a very nice model of garage door opener. Called the morning of installation to confirm time, showed up right on target & did a wonderful job. I can’t believe how quiet it is!


Jean F.
Hamilton, Ohio
1/25/13
I called in the middle of the day and was scheduled for next day service. Mark called ahead in the early morning to give me a 3 hour time frame. He arrived on time and was very professional and polite. He knew what was wrong with my doors right away, fixed them, and oiled everything. He took the time to try everything out quite a few times to make sure it was all in good working order. He was very thorough. The price was very reasonable. One of my doors had been previously damaged. He said I may need to replace it in the future because of the previous accident. The price he gave me for a new high end garage door was quite a bit less than the price I saw other people had paid to other garage door companies for new garage doors. I am extremely well pleased with the serviceman, Mark, his expertise, and with this company. I will most definitely call them if I need a new garage door or any garage door repairs. Excellent service at a very good price from very nice people.ra
One garage door was coming off track and garage was folding up and bending the metal. Both garage were going up and down erratically. I had to push the button 12 to 15 times and hold them manually to get them to go up or down.


Steve and Kate W.
Greendale, In
1/25/13
Maintenance on a noisy garage door.
Very good experience. All went well.


Eva H.
Cincinnati, Ohio
1/24/13
They were supposed to do a roller replacement. It turned out they could not get the rollers for my door anymore. We compromised and had them put in a strip around the door to prevent the cold air to come in.
The service turned out alright. He did put in a great deal of effort to make everything work out in the end.


David R.
Cincinnati, Ohio
1/24/13
They lubricated the garage door and the opener, tightened hardware and checked the light.
They arrived on schedule and were courteous.


Inez and Walter C.
Cincinnati, Ohio
1/23/13
They did a garage door tune-up and replaced a roller.
They came right out and addressed the garage. They do a good job. I would recommend them to others.


Joan L.
Cincinnati, Ohio
1/23/13
They did a tune-up and a roller replacement on my garage door.
The service turned out well. They were on time and did a good job.


Linda S.
Lawrenceburg, In
1/23/13
We purchased a Big Deal from them. They did a great job.


Beverly K.
Batavia, Ohio
1/21/13
I bought a Big Deal for nylon roller replacement. They came out but let me know that the Deal is not what I needed. I just needed a tune up and he charged outside of the Big Deal and let me know how to get a refund.
I thought they were friendly and honest with me. My rollers were fine, the garage door was just noisy so he took care of greasing it for me and fixed the keypad that hadn’t been working.


Thomas P.
Villa Hills, Ky
1/21/13
Reconditioned rollers on old garage door and it has been quiet and works very well. Was thnking of replacing but not now.
Great


Ruben P.
Cincinnati, Ohio
1/21/13
They replaced the plastic roller bearings and they did an inspection as well.
Everything was excellent. They were prompt and the price was good. The person was very helpful.


Kevin K.
Cincinnati, Ohio
1/18/13
They installed a new garage door opener.
They did a great job. They actually recommended an opener for us that is a little more expensive but it is very quiet and I love it. They were very responsive when I called and they gave us an Angie’s List discount as well.


Ed L.
West Chester, Ohio
1/16/13
He had serviced my home previously and I did not know this as I had just moved. My garage door is noisy and I wanted to see if they could get rid of that. The guy who came out was not able to take care of the noise as it already had good products on it. He gave accurate information.


Marvette D.
Mason, Ohio
1/15/13
I had an extremely noisy garage door that did not go all the way on occasions. I called Cincinnati Door and they came out the next day.
The tech seem very knowledgeable and was very quick in make the necessary repairs.


James B.
Independence, Ky
1/14/13
They arrived on time and worked well. He replaced two garage doors and returns in about five hours. He was very professional and answered all my questions. He cleaned up the site and carried off all junk materials.
went well and did professional job.


Peter M.
Mason, Ohio
1/11/13
I called about their Big Deal special because I had a couple of questions about my garage door. The Big Deal was offering free Nylon rollers for a more quite ride. I wanted to make sure that some of the issues I was having could be looked at while they were out replacing my rollers with the nylon rollers. The gentleman I spoke to on the phone was great. He answered my questions and set up our appt. They came out the day after next because I needed an extra day to make sure my wife would be home and they got everything replaced that they promised to and made a few adjustments that fixed my garage door issues.
They were professional from start to finish! Quick, easy, and affordable. I recommend them highly.
The experience was great. The rollers were replaced, the tension setting on my garage door was adjusted so the garage door didn’t keep popping up every time after hitting the ground and they even replaced my light bulb.


Diana P.
Cincinnati, Ohio
1/9/13
They adjusted garage door that is on an automatic garage door opener. It was not closing correctly (sticking and ajar on one side). They fixed the door and replaced the rollers. When I called, they suggested I use the special deal they were offering on Angie’s list. I took them up on the offer.
He fixed the door and replaced the old rollers. He did a very good job. The rollers eliminated the screeching noise and made the garage door open and close a lot smoother.


Robert C.
Milford, Ohio
1/7/13
Overhead powered garage door did not function properly after another company had previously serviced the door. Major issue was if electric power failed the door could not be opened manually trapping the two cars parked inside.Technician phoned ahead with an approximate arrival time. He arrived as planned. Listened carefully to my problem and fixed it in about 20 minutes. Door has operated perfectly since. A great job. If I have other problems down the road, I will know who to call.
Great experience. Wish more companies operated the way Cincinnati Door operated.


Patrick R.
Taylor Mill, Ky
1/7/13
Did a good job on a garage door tune up.
Not a big story, made the appointment, they arrived as promised, did the work in fine fashion. I am pleased would use them again.


Alice D.
Cincinnati, Ohio
1/7/13
Garage Door Tune-up … nylon roller replacement.
They were very professional: punctual (on time); work done in timely manner (@1/2 hr); courteous and friendly; seemed to know their job. I would definitely use them again.


Lanny H.
Cincinnati, Ohio
1/7/13
Lubricated spring, hinges and replaced rollers with nylon ones. Adjusted door tension
Very satisfied with work done. They were on time and did the job in a timely manner. Cleaned up afterwards. Very pleasant to work with.


Cindy B.
Milford, Ohio
1/5/13
Serviceman replaced steel rollers with nylon rollers, lubricated all parts and performed complete tune-up of garage door
We had had problems with the movement of our garage door. When we saw an Angie’s List special, we decided to take advantage of the service. The serviceman was prompt, efficient and thorough. This tune up confirmed that we do not need a new garage door, literally saving us thousands of dollars. Our door now works quietly and efficiently.


Paul P.
Mason, Ohio
1/3/13
Garage Door Tune-Up with Nylon Roller Replacement
The esrvice was professional and good quality.


Wayne C.
Mason Ohio
1/2/13
Had spring break on my two car garage door. They came over the same day but because the company that made my lifting mechanism was non standard they tried to locate the original replacement parts if ppossible. They called back and recommended a new mechanism. They arrived on time and were very quck on making the repairs on the low end of the estimate. It even came with a warranty for five years on the spring. WOW, great service and very reasonable price.


Mark P.
Cincinnati, Ohio
1/2/13
great service and product – would recommend
went well – arrived on time – performed service


John M.
Cincinnati, Ohio
1/2/13
I ordered and receive a Garage door tune-up, with Nylon roller replacement.
The work went very well and only took about 15-20 minutes. He was able to replace the rollers and pointed out to me a roller that was about to come apart. The garage door is now much quieter and moves much smoother than it has in a long time.


Marilyn G.
Cincinnati, Ohio
1/2/13
This was a Big Deal for $129.00. They greased my garage door.
They were very straight forward. They were easy to work with. They made it an easy fix.


12/31/12
Holly S.
Ameli,a Ohio

General maintenance
The service was great! He definitely knew what he was doing and gave me a few tips to help my garage door last a few more years!


12/29/12
Jim A.
Evendale, Ohio

did what the “deal” was, replaced the rollers
door opens very nicely


12/27/12
Patricia A.
Mason, Ohio

I bought a Big Deal from them for $129 for Garage Door Tune-Up with Nylon Roller Replacement!
He actually examined both garage doors, made adjustments as necessary. He replaced the rollers on one door because the package only called for roller replacements on one. He did it in a very friendly, professional, and speedy manner. I was very pleased with the service. It went extremely well. I was very satisfied and I highly recommend them.


12/26/12
Glenda F.
Cincinnati, Ohio

theyn repk\aced the rollers on my garage door, greased the chain, & adjusted how far it opened.
it went very well


Bebe R.
12/21/12
Loveland, Ohio

My garage door motor went out, so the door wouldn’t open. When I called and explained my problem, the company gave me an early appointment for the following day. The technician arrived by 9:30 a.m., went right to work, and completed the job by 11 a.m. The motor has worked perfectly since then.
It went great. The company was sensitive to my need for a speedy repair. The technician was prompt, hard-working, and professional. I would more certainly hire this company again.


Kathy Y.
Mason, Ohio
12/21/12

tune-up and replaced nylon roller wheels
They did the tune-up. I called them up the next day because the light was out. They diagonsed it over the phone as probably needing a light bulb replacement, but they would come out to look @ it. They were out later that day. They were right, the light bulb was out and they hadn’t inadverently done anything to it during the tune-up. They were polite about it and didn’t charge me for making a trip out to change a light bulb.


Lee C.
Cincinnati, Ohio
12/21/12

Installed garage door opener with battery backup.
Since I’d dealt with the company in the past and was pleased, I called them on a Wednesday to discuss my needs. (I could have used my Angie’s List coupon, but their seniors discount was more!) We set the appointment for Friday, they called that morning with the expected time, and then even arrived early. The installation was done in one hour, after which he explained all the features, and they even took a credit card. All in all, it was an extremely easy and painless experience. And the door is so quiet now!


Kevin T.
Hamilton, Ohio
12/21/12

Perfumed a garage tune up via Angies Big Deal.
This the 2nd time we have used Cincinnati Door and have been very pleased each time. Their service people are friendly and honest. Would definately use again.


Joel J.
Cincinnati, Ohio
12/20/12

I live down town and I have a garage door in my living room that opens up to my balcony. The door was getting stuck and rolling horribly.
They replaced all the wheels and adjusted all the bars. They coated the spring in an oil compound. It did get on my windows, but that’s hard not to do with 18 foot ceiling.


Heath W.
Mason, Ohio
12/20/12

We bought a big deal from Angie’s List for Cincinnati Door & Opener to provide yearly maintenance on our garage doors and replace one set of rollers with nylon ones. They checked the safety features, adjusted the force (both down and up), and even re-attached a light cover that we couldn’t keep connected. They did a really nice job, and we’ll probably contact them next year to do the same service again.
Perfectly fine. They came out within a few days of us buying the big deal, did their thing, and left. Our garage doors have been operating smoothly ever since (one of them kept opening by itself when we closed it prior to them coming out). And, the one door where the nylons are installed is much quieter,


Erin L.
Cincinnati, Ohio
12/20/12

Purchased online Angie’s List deal and then called company to tell them my problem. They said that if I don’t need what I purchased through Angie’s list they would let me refund and only change for the service that I need.
The employee was very nice and did everything he could to help me out (the garage doors were pretty old and beat up). He repaired the wire on the doors and the locks and told me how to get a key for the other lock.


Lori Z.
West Chester, Ohio
12/20/12

Garage door tune-up with replacement nylon rollers; replacement back-up garage door opener battery
Great experience. Company was very professional. When the battery supplier took longer than expected to ship the battery (through no fault of Cincinnati Door and Opener), Cincinnati Door and Opener called me multiple times to keep me in the loop. I was very impressed.


Faye B.
Cincinnati, Ohio
12/20/12

Garage door wouldn’t and they fixed it for us.
Wonderful service. They even put in a new light bulb in the garage too.

Real pleasant to be around. Pricing was reasonable.


Phillip J.
Milford, Ohio
12/20/12

We purchased a repair plan on Angie’s list, when the repairman got to our home, he said that we already have what was on the plan, so he serviced the garage door for a lower cost. He was very professional


Mike C.
Loveland, Ohio
12/19/12

Examination, adjustment and service of door and mechanisms. Went just fine, maintenance was performed as expected.


Karen F.
Cincinnati, Ohio
12/17/12

They replaced a 23-year old garage door opener when my garage wouldn’t open one morning.
I called about 10 AM and one of their technicians arrived late afternoon and said the garage door opener could not be fixed and they could put in a new one the next morning. He discussed the options available and we agreed on a time. He arrived on time, installed the opener, explained how to use it and the wall entrance pad. I was very pleased with the service.


Lesa S.
Cincinnati, Ohio
12/17/12

The gentleman arrived on time, reviewed the issues, checked with me before he did anything. He made maintenance suggestions that were included in the package but that I had no idea about. He performed the work and cleaned up before he left. It was painless and the door is still working wonderfully!


Sathish G.
Mason ,Ohio
12/17/12

There was a manual lock on the garage door and my wife accidentally hit the button. And in the end the door went up but all the rollers are out in one side and the cable on the other side came out of the pulley. I called cincinnati door and Greg came on time and he fixed the problem in 30 mins. They gave $10 off for angies list member. I just paid $89 dollors with that he also inspected everything and lubricated all parts. I called other companies and explained my situation but they told it will be a big fix. But in the end with cincinnati doors it went very easy. Very good experience


Lisa H.
West Chester, Ohio
12/14/12

We purchased the 150.00 garage door tune up.
The repairman was very nice. He made the adjustments and replaced the rollers. No problems and very pleased with the work.


Lisa D.
12/14/12
Mason, Ohio

Got the tune up with lubrication of the track, replacement of my metal rollers with nylon ones. I also consented to new pulleys for a small additional fee, as that garage door system had not been updated in 20 years.
The technician got to my home before I did (I had to come from work, he called me when he was on his way). He got right down to business, did the tune up and roller replacement and with my consent also replaced the 20 year old pulleys. He did it all in less than 15 minutes! It’s now December and I have had no problems whatsoever and my garage door is quieter and runs smoothly! I just referred a friend to this company as well.


Joann M.
Cincinnati, Ohio
12/13/12

Bought a garage door tune-up on Angie’s List Big Deal. They were prompt about contacting us and coming out. They discovered another issue and replaced a weak part. The price of the second part was very reasonable.
The process was quick from the time we bought the Big Deal until the garage door was tuned up and properly operating.


Michael D.
12/13/12
West Chester, Ohio

He adjusted the garage door springs and replaced the old metal rollers with new nylon ones and made sure that the door was balance.
Workman was on time and let me know that he had arrived. he checked and adjusted door springs, replaced old metal wheels with new nylon ones and checked door balance. well done.


12/11/12
Nan L.
Covington, KY

I purchased a big deal for a New Garage Door Motor, Key Pad and Tune-up.
They were very prompt, efficient, professional, and did an excellent job.


12/11/12
Frank P.
Cincinnati, Ohio

They repaired and performed maintenance on my 2 garage doors. The doors have not been serviced in many years nd were not working properly. The rollers and eyes were replaced and the system was lubed and calibrated for proper opening.
It went well. They showed up on time, he was knowlegable about the doors and my problems and fixed them all with no additional service charge even though other parts that were not part of the Big deal needed to be replaced. I will use again.


12/11/12
Keith B.
Cincinnati, Ohio

Serviced two garage doors
Installed nylon rollers, tightened all screws/bolts and lubricated springs. Great job, timely, and a much, much quieter door!


12/10/12
Robert A.
Newport, Ky

Scheduled Call on last min basis – no hassle, quick quick response, no upcharge!
Diagnose Issue – WornOut Gear Kits in two units / doors.
Replaced Gear Kits w/ Parts on Truck
Safety Check / Test Door and Openers / recode both units to openers.
Awesome, could not have asked for anything more from start to finish.Do not hesitate to use these folks.


12/10/12
Sean S.
West Chester, Ohio

Garage door spring needed replacement. They came out very quickly and replaced the spring in under 1/2 an hour. Very professional and efficient


12/6/12
Curt N.
Middletown, Ohio

Cincinnati Door and Opener serviced both of my garage doors. They did routine maintenance, lubricated and replaced the roller
Setting the. appointment was very easy to arrange. The technician arrived on time and was friendly and professional. he performed the work timely. He went out of his way to give me helpful hints to keep my doors in good working order.


12/4/12
Matthew K.
Lawrenceburg, In

A “tune-up” for our garage doo
I received an Angie’s List special via email for Cincinnati Door & Opener Inc. I purchased, phoned them yesterday afternoon and they were able to come out today to complete the work. Nick was fantastic, prompt, and provided professional service! Would definitely use them again


12/4/12
Joyce C.
Cincinnati, Ohio

I wasn’t home while the work was being done, but my mother and sister had very positive comments regarding the experience. I can report that the garage door no longer sounds like a freight train when being opened or closed. Prior to being serviced, the garage door would not close completely. There was an inch gap between the bottom of the door and floor. After being adjusted the door closes completely. I am pleased with the outcome.


12/4/12
Jeffrey L.
Liberty Township, Ohio

Adjusted and lubricated rollers. Adjusted garage door opener.
I was completely satisfied with the service.


12/3/12
Nancy M.
Mason, Ohio

Replace the rails on the garage door.
We needed the rails replaced on our garage door. The previous homeowner had installed a new door on the old rails and it would not long open and close properly. They were prompt and did the work quickly.


12/2/12
Richard S.
Loveland, Ohio

Replaced all rollers with nylon rollers, adjusted and lubricated the entire door.
There was a fantastic difference between the before & after, it sounded like a new door! It has been working great ever since.


12/1/12
Joanne H.
Fairfield, Ohio

I’m sorrry that I have left this so long to be completed. Keeping up with the things that my husband used to do is hard for me.
A very nice young man (technician) came and freed up my garage door. The Liftmaster screwdrive was froze. He lubricated it with WD40 then cleaned and lubed with low temperature lubricate


11/30/12
Damita T.
Cincinnati, Ohio

I have been living in my house for 14 years and had never had the door serviced. The technician showed up on time, explained the process to my son and completed the job. I am very happy with my garage door. It is very quiet, it never stalls as it did in the past and once it goes down, it stays down. I had been dealing with it going up and down 4 -5 times when I was trying to leave my house.


11/30/12
John C.
Cincinnati, Ohio

Reconditioned my door and replaced rollers reset timing
It was great. They were timely efficient and polite. I will definitely use them again.


11/30/12
Gaila B.
Cincinnati, Ohio

Matainance and replacement of the rollers
Great job


11/30/12
Greg S.
Cincinnati, Ohio

Conducted basic maintenance on automatic garage door – lubricated and installed new rollers. Provided advice on further work that might be needed.
Good work. Door now rolls easier and quieter.


11/30/12
Denis L.
West Chester, Ohio

Replaced rollers and performed basic maintenance on door, fixed opener rail problem, and installed new opener for two-car garage, and fixed problem in one-car adjacent garage door opener that prevented operation.
These folks came out and solved a series of problems with my garage doors. Originally bought the tune-up and roller replacement deal from them…a few days before they were to come out, the opener pulled out of the forward garage wall (mounting block had cracked / split, leaving the guiding rail to float and twist). I called them and they were out the next day and did all of the work. On the adjacent door, we mentioned that the threading seemed stripped as the door no longer opened. They took a quick look and were able to make a simple fix at no charge. Finally, we hoped that the roller replacement would quiet the door as it opened – while it did to some degree, the opener itself was still loud. Since it was above the bedroom of our new baby, technician offered to install a new opener, and quoted a very reasonable price. They came out a few days later and replaced that. Excellent service, helpful with solutions but not pushy. Would definitely call them for all future needs.


11/30/12
Steve G.
Cincinnati, Ohio

Garage Door tune-up: check calibration, lubricate springs, replace old steel rollers
I purchased a voucher for a garage tune-up from Angies List, and the price was excellent. I was able to get an appointment within a couple of days of contacting the company. Glen arrived to do the work on-time, and proceeded to work through the various components of the tune-up in about 30 minutes. After replacing the rollers, the door came off its cable on the left hand side, which caused some concern (for me at least!) but Glenn quickly resolved the issue. I was very happy with the work and will use the company again for my next tune-up


11/27/12
Dave A.
Hamilton, Ohio

Got a garage door tune-up and had torsion springs replaced.
Arrived on time. Inspected garage door. Determined torsion spring needed to be replaced. Gave me an estimate for the replacing torsion springs. Performed tune-up and replaced torsion springs.


11/26/12
Albert T.
West Chester, Ohio

Tech installed door operner, replaced the spring, replaced the rollers, and lubricated.
I was more than satisfied with how everything was performed.


11/25/12
Brett C.
Loveland, Ohio

Routine garage door & opener maintenance
A very good overall experience.


11/22/12
Allen B.
Cincinnati, Ohio

Our garage door wouldn’t open. I checked the door and a gear on the motor was broken. I called and set up a time for the next day. The garage door was repaired and now works fine.
Very well. In addition to fixing things quickly I got good tips on preventative maintenance for our garage door and opener.


11/21/12
Kevin C.
Cincinnati, Ohio

I was having trouble with my garage door not closing. It’s an old wooden door with siding on it and a 20 year old opener.
I called and the repair guy was at my house within the hour. He knew exactly what he was doing. He fixed the problem within 30 minutes and only charged me $99. He didn’t try to sell me a new door or a new opener. He just came quickly, solved my problem and charged me a reasonable price. I have only 2 regrets concerning the service. The first is that I spent so much time trying to repair the door myself before I called Cincinnati door (lubricated, put in new rollers, etc.). My second regret is that I forgot to give him the 10% off coupon from Angie’s list and so I paid full price. The second regret cost less than the first and in the end I was happy to pay full price for a job very well done.


11/20/12
Mike H.
Cincinnati, Ohio

Had them tune up the garage door and put on quiet rollers. Great job and our door is much more quiet now.
On time, quick, and fair price. Would recommend.


Joylene M.
Cincinnati, Ohio
11/19/12

Fixed door so it moves smoothly.
Would use this company again. Did a great job.


11/19/12
Mimi S.
Cincinnati, Ohio

We have a very old one-piece wooden garage door with an older model garage door opener. Have used Cincinnati Door since we purchased the house 13 years ago to help maintain it. Appreciate that rather than try to sell us newer equipment, they are happy to way as long as it is working, we should keep it. When the time does come to buy a new one, I know who we will call.


11/17/12
Beverly K.
Cincinnati, Ohio

The garage door was jamming and thus not closing on the first press of the remote. It would close the second or third time and all of this was unpredictable.
I contacted Cincincinnati Door after speaking with Angie’s List about A rated companies.
I spoke with Steve who was very professional and friendly. He scheduled a technician that afternoon.
The technician attempted to fix the problem. He checked and lubricated all of the springs etc. and it appeared that he had actually fixed the opener. However just before he was ready to leaved he checked it onced again and it jammed. So. . . he reviewed with me what my options were and I selected a new opener system which was installed before the end of the week.
I must add that my garage door is an original with the house. It is at least 40 years old, if not older, very heavy and 15 feet wide. The opener had been replaced 18 years ago.
I did need to schedule a follow up visit as the door was squeaking when closing. So far that problem appears to be solved.
I was very pleased with Cincinnati Door and would certainly recommend it.


11/13/12
Susan H. Cincinnati, Ohio

He fixed our old wooden garage door opener and slider so that it worked again (after fifteen years of not working properly!). We are very pleased.


11/6/12
Michael H.
Liberty Township, Ohio

This was a Groupon that I chose to purchase. My garage door was about 16 years old and never had service on the rollers. The company was easy to work with and the installer was pleasant. I felt I received a good value for the service performed. My garage door is quieter and works smoothly.


11/6/12
Paul S.
Lawrenceburg, Indiana

I bought a Big Deal for $129 for Garage Door Tune-Up with Nylon Roller Replacement!
It went very well. The tech was able to uncover an initial installation problem that has saved me buying two new garage doors. I will definitely use them again in the future.


11/5/12
Henry S.
Independence, KY

The technician showed up and did a great job.
The service was prompt, on time and done well.


11/5/12
Michael S.
Loveland, Ohio

Utilized Angie’s List special for replacement of rollers and tuneup on garage door.
Technition was on time, friendly and efficient. Completed the task promptly and without any mess. Check all operations of the opener and door. This was my second opportunity to use this company. Previously had replaced spring in garage door. Response was prompt and job handled well.


11/1/12
Anthony M.
Loveland, Ohio

The original rollers on our 2 door garage door were replaced with low friction nylon rollers and then all the door hinges and rollerrs were lubed and the single door was also lubed.

The service rep showed up on time, informed me what he would do and let me know what any additional services would cost, without any pressure tactics. He did the service as scheduled quickly and cleaned up any mess he made. He was great; we would use them again in a heartbeat.


10/29/12
Susan M.

Garage door tune-up; replaced rollers with nylon rollers; installed key pad.
Went very smoothly. They were professional, friendly, and efficient. You can’t ask for anything better than that!


10/29/12
Dale

The door was “reconditioned” as advertised with new hinges, rollers, etc. However, we still had problems with it operating consistently. Since it was probably over 15 years old (was in home when we moved in 13 years ago), we asked for a quote to replace the motor unit. We agreed to have the work done, but the technician said – maybe it is just the infra-red sensors that are bad so he replaced them and the door has operated fine ever since. Thus we only had to pay for new sensors, not a whole new power unit. I forget the amounts involved, but It was a significant savings. The fact that the technician volunteered this option was most impressive to us.


10/29/12
Randy M.

Our garage openers in the cars would not open the door many times. The service man diagnosed a faulty key pad. He replaced it and after that, no problems! This is my second service with this company and I highly recommed them.


10/22/12
Amy A.

The gentleman from Cincinnati Door & Opener was on time and courteous. He was professional and went over our garage door carefully inspecting everything. He replaced the rolloers. We were having trouble with the door getting stuck half way up or half way down. After his visit, the problem went away. We have not had anymore probems with our garage door. I would highly recommend this company to anyone. I would most definately use them again!
Cincinnati Door and Opener was a good experience. We have never owned a home with an automatic Gr=arage door before. He told us what to look for as far as maintenence issues that we can handle ourselves. I would definately recommend this company and I will call them again if I need any repair work done


Jim O.
10/22/12

Had some issues with our garage doors. Cincinnati Door was very professional, gave us a quote, showed up at the appointment time and took care of the matter. Previously used a competitor (Cincinnati Overhead Door) and they never had the parts and never returned with the parts (e.g. they never completed the job). Cincinnati Door is my go to for garage door issues.


Peter N.
10/20/12

This was a Big Deal for $129 for garage door tune up and new rollers. He cleaned it up and put in new pulleys. He also replaced some other parts.
He did a good job. He was very quick and efficient. He was very knowledgable and gave some good advice.


10/16/12
Jodi H.

They replaced the wheels on my garage door.
They were very helpful and suggested things I could do to prolong my door.


10/16/12
Andrea M.

The house and garage doors are 18 years old. I’ve lived here for 5 years and replaced the spring on the larger of the 2 doors.
Greg, from Cincinnati Door & Opener, arrived on time and went to work. He changed out the old metal rollers on the double door, tightened all the hardware and lubricated ev erything in sight.
Greg was very capable and very professional and friendly. He performed everything on the offer and even checked out the second door that was not included in the deal, He pointed out where we could have some potential problems in the future, but left telling me
we were fine for the next few years.


10/15/12
Phillip L

Inspected double-size garage door. Replaced steel rollers with nylon rollers. Lubricated hinges and roller tracks.
The technician was prompt, courteous, knowledgeable/experienced, and efficient. The garage door noise problem was corrected.


10/14/12
Holly T.

Tuned my garage door and even helped me with my front door screen door–it was pulling away from the frame.
Excellent. Their service was prompt, professional, and friendly. I bought the service during one of their Great Deals. They were easy to schedule.


10/11/12
Guy C.

Garage Door Tune-Up with Nylon Roller Replacement as advertized


10/11/12
Bob P.

I bought a Big Deal coupon from them for a garage door tune up and nylon roller replacement.
They were on time, did a good job, and were reasonably priced.


10/2/12
Gregory A.

Our garage door was oiled, tightened and tuned up. They replaced the metal rollers with nylon rollers making it quieter. They showed up right on time and were very efficient. It was an easy and smooth process and I would use this company again.


10/1/12
Patricia B.

Rollers replaced, pulley replaced, track lubricated, door finetuned, works great now. Very happy.
Tech arrived, assesed door operation, informed me of an issue with one of the pulleys. He recommended replacing both pulleys. Had both pulleys replaced, rollers replaced and overall adjustment of the garage door. Work was done quickly and efficiently.


9/28/12
Cindy R.
Loveland, Ohio
My garage door was tuned up with new rollers . The belt was tightened and and the door was aligned. Everything was lubricated. The lights were replaced. It is now in perfect working order. The new rollers made the operation much quieter.
I called the company for service on my garage door. They came the next day promptly at the time they said they would be here. The work was done quickly and then explained to me in detail. I was very happy with the service. My garage door is now in working order. I would not hesitate to call them again.


9/24/12
Scott R.
Cincinnati, Ohio
I signed up for the company’s Angie’s list special to tune up our old wooden garage door. Scheduling the appointment was a snap, and the appointment was scheduled promptly. The technician was on time and performed all required work on the door. In addition, the technician provided a number of suggestions to prolong the life of the door. As a result, our once jerky garage door now works perfectly, and the suggestions to prolong the life of the door will save additional funds in the future. This company was top-notch from soup to nuts, and I would recommend them to anyone.


9/20/12
James S.
Cincinnati, Ohio
had a broken overhead garage door spring. I called early in the morning and was told someone would be here between 12 and 3PM. They arrived a little early, replaced both springs, the seal along bottom of door, and lubricated all mechanisms, and were gone within the minimum one hour service charge.
I had a job to be done and they did it well without any problems. Their price seemed reasonable – didn’t get any competitive bids.


9/18/12
Lee C.
Cincinnati, Ohio
I bought the garage door tune-up with roller replacement. He showed up precisely on time and did the work quickly. We discussed whether I needed a new door or opener and he did not advise either. I was grateful that there was no push for an unneeded purchase.


Kate L.
9/17/12
Cincinnati, Ohio
My garage door opener was not working. The technician said it was probably just a bad connention and it was. He performed some maintencance on the door too. It didn’t take him long at all.
I liked the honesty of the technician. I was afraid I might need a new opener but thta wasn’t the case.
The entire service call was excellent.


Gary G.
9/13/12
Ft. Thomas, Ky
Angie’s List advertised inspection, adjustment, lubrication, roller replacement.
We probably needed all except the roller replacement, since the originals were premium quality.


Joseph B.
Batavia, Ohio
9/13/12
Fixed a spring on the garage door.
They were prompt, and quickly fixed problem. The were also fairly price The entire problem was fixed within 4 hours.


Leslie L.
Cincinnati, Ohio
9/10/12
A safety test was performed (our opener reversed properly and idi not require additional repair), as well as having hardware tightened, the door and opener lubricated, and the lights checked.. This came with a 1yr warranty for parts and labor. We did have 4 new pulleys installed (not included in the original deal) and 10 new rollers installed (included in the deal).
Cincinnati Door & Opener provided a garage door tune-up. I’d called to schedule an appoinment and the gentleman on the phone was very courteous and polite, and friendly, not surly, which was a pleaesant surprise! He quickly scheduled a date and time for my tune up.
All in all, I was EXTREMELY PLEASED with the service and professionalism of CIncinnati Door & Opener. I’d defintiely use them again and I’d won’t hesittae to refer them, as well.


Jonathan I.
West Chester, Ohio
9/10/12
They replaced the rollers on the garage doors and groomed the system from opener to actual door itself. He also checked all the safety devices and adjusted them as needed. The garage ended up being significantly quieter and smother operating after the checkup.
He also programmed my wife’s car to open the door from its internal mirror at no charge. Saved me some weekend work to get it done.
Technician arrived on time and completed the work quick and
effectively. He explained what he was going to do and what the
advantages were to the work to be preformed.


Scott M.
Cincinnati, Ohio
9/10/12
Replaced circuit card in one of my door openers and replaced 2 belts on 2 other doors
They came when they said they would come. They fixed what they said they would fix. I don’t know how competitive their prices were because I don’t honestly know the value of the work they performed, but it seemed reasonable to me. They were professional on the phone, answered my calls, answered my questions. I asked them to break the receipt into 2 parts because part of the job was an insurance claim (lightning strike) and they readily did what I asked of them.
Overall, they were a professional shop, did the work that I asked of them at a good price. I would use them again.


Vic V.
Liberty Township, Ohio
9/7/12
I purchased a Big Deal for a garage door tune-up with nylon roller replacement.
They delivered everything as advertised. They were excellent and I would use them again


Barry K.
West Chester, Ohio
9/6/12
I purchased the Big Deal garage door tune-up with nylon roller replacement.
After leaving a message for a service call, I was promptly (within 24 hrs) called back by the owner, Steve Penn. I told him I had purchased the garage door tune-up with nylon roller replacement and wanted to schedule a service call. It was scheduled for Sep 5 and he said the service tech would call before coming out.
The service tech (Greg) called that morning and told me when to expect him. He arrived during the time frame he had given me. The service call lasted approx 25 minutes. He replaced the old metal rollers with new nylon rollers, lubed the door hinges and opener mechanism. He checked the various parts to ensure all was in working order and provided some tips on future maintenance. He was very knowledgeable, thorough and had a friendly personality.
I would not hesitate to do business with this company again in the future.


Sarah C.
Loveland, Ohio
9/5/12
Fixed broken coil, installed quiet rollers, re-balanced garage door (before, the light on the opener wouldn’t turn on b/c the bulb would get shaken out of place – really nice that it works now!)
Very well. The company came the day that I called, the service technician (Mark) was very friendly and explained the work he was doing. A very positive experience.


Subramaniam A.
Westchester, Ohio
9/5/12
Garage door service. Put in new nylon rollers. Readjust spring tension. Install new batteries in remote.
The tech was very professional and knowledgeable. Very happy with the service


Ralph H.
West Chester, Ohio
9/1/12
Sales Rep was excellent. On time and very knowledgable. Offered great recommendations. Saved us several hundred dollars on items we did not need to replace. Great experience! Everything went well. Installation completed without any issues. Installer spent time to explain the entire system.


8/31/12
Lisa A.
West Chester, Ohio
No service perfomed due to the honesty of the techician. The service I purchased would not have solved my garage door issue, thus, the technician suggested I obtain my money back and use it on the real issue to the garage door.
On August 29, 2012 I purchased the Angie’s list coupon deal of $129 (which is very reasonable) for the tuning and replacement of rollers. Well, Cincinnati Door scheduled the appointment for the next day, where they called me to tell me of the time estimate, and again, called me when they were on their way. The technician was very prompt and professional. Before he began the work, he checked the garage door and inspected the reason for the extension spring that fell a couple of weeks ago. The reason is that the buckles are extensively rusted. Further, there is extensive water damage to the bottom section of the door. He was right, and I could see exactly what he saw. There was also water damage to the middle section of the door as well. Instead of him doing the tuning and replacing the rollers, which he told me where new (I had them replaced foru years ago), he explained to me that the tuning and new rollers were not going to be enough, because of the rusty buckles. The buckles are extensively rusted! So instead of doing work that was not going to help me, he was very honest and suggested instead I cancel the coupon by calling angie’s list and using that money towards getting a new door. He was also very honest with me that the cost of replacing the bottom section of the garage door and the two buckels would not be that far off from obtaining an installed garage door. And for a door that is more than 30 years old, that suggestion was more economical and beneficial. So, he gave me a quote, with no pressure to sign and order the door then. Instead, he wished me a great day and left. As soon as I had a chance, I called Angie’s list and they did cancel my coupon purchase. So, I would definitely recommend Cincinnati Door, as they are very honest and care about the customer’s needs and finances.


8/27/12
Frank W.
Ft. Thomas, Ky
purchased a Big Deal for $129 for Garage Door Tune-Up with Nylon Roller Replacement!
He was on-time, professional, fee was fair and reasonable. I was so happy that I recommended this business to my son. I actually have two garage doors, and after the service on the first, I asked him to service the second.


8/26/12
Jason L.
Loveland, Ohio
Replaced garage door rollers and installed weather strip at bottom of door. Inspected opener.
No issues or concerns. Provider arrived on time and was finished in less than 40 minutes. He was very knowledgeable and provided good information on garage door lifespan, opener repair vs replacement, etc.
8/24/12
Scott J.
Cincinnati, Ohio
Called these folks up to re-align our garage door. We also had some issues with the garage door making some loud noises when it was closing. Cincinnati Door put us on the schedule right away and the service man came to re-align our garage door system
The serviceman did a great job. Re-aligned our door to satisfaction. He did tell us we needed a new garage door within the next 12 months. The garage door panels are cracking and the noise it makes will be getting worse and worse. He did give us a quote on a new door as well. Will probably be calling within the next year for this new garage door.


8/23/12
Kathy S.
Cincinnati, Ohio
Garage door rollers replaced and replaced another part in the garage door opener unit. Works great.
Very courteous and professional


8/23/12
Rajesh K.
Mason, Ohio
Three good words ….JOB WELL DONE.. I will hire him again.
My overall experience was good. The guy came on time, call me before time. Job was accomplished in less than 20 min.


8/20/12
Trenny S.
Cincinnati, Ohio
Great experience. My husband was out of town when our garage door broke. Cincinnati Door was able to come out the next day and replace the broken spring. They were fair and upfront about what was wrong and what was needed to correct it. Nobody tried to upsell me anything and tack on any extras.

Quick repsonse and quick repair. I love that the technician showed me the problem and what was needed to repair the door and get it working again. No upsells and no add-ons. Would recommend Cincinnati Door without hestiation!


8/12/2
Garrett H.
Mason, Ohio
We purhased our 12 year old home last year knowing that there could be some repairs. The home is 3 car, with a large double door, and a single. This past week, the garage door spring snapped on the single door garage door and I called Cincinnati Door and opener to replace the spring.
They set up a service call within a few days around our schedule, were on time, and repaired the garage quickly. Not knowing the age of the other spring on the double door, I asked them to check those as well and replace as needed. The repair person checked the spring and reported it was a new spring, and did not need to be replaced. Very honest, and did a very good job.


 

7/23/12
Phenise P.
Cincinnati, Ohio
I purchased a Big Deal special and had them do a bit of extra work. Very timely and professional.
I was very pleased with the work. He arrived on time and replaced two springs in addition to performing the work I paid for by buying the Big Deal.


7/17/12
Lena W.

The service performed was the replacement of a part and basic maintenance to the parts on a garage door.
I contacted the owner, Steve, and described the issue. I explained that I wanted someone to come out and take a look at the door. I asked about the cost for an estimate. He explained that it was $99 to come out and that included labor. I asked him, based on the description of the issue, what he thought the issue could be. He said it could be several things and the worse case would be a part needed to be replaced.
I scheduled the appointment and he said the technician would call between 8 & 9, and he did. The technician scheduled a time frame in which he would arrive, between 12 & 3. He arrived at 12 and took a look at the door. He identified the issue and explained it to my husband, as I was not present. My husband was very pleased at how he explained the issue and mentioned to me that the way he explained it was not as if he was talking down to him but so that anyone could follow and understand.
My husband also mentioned that the technician oiled some of the parts and advised my husband that due to wear and tear, we may want to give the company a call in a year or so to come out and replace a spring, which would be covered under the $99 service call that took place on July 17.
This type of service is what we as hard working individuals truly appreciate. My husband and I are very happy with the work and the service and we will definitely call upon Cincinnati Door for any future needs.


7/15/12
Carolyn E. Hinkle

Cincinnati, Ohio
I called Cincinnati Door & Opener on 7/10/2012 and spoke with Steve Penn. He was extremely professional and customer-oriented. He worked with me to find an agreeable time and date for my garage door to be fixed (7/12/2012).. In addition, I took advantage of the special on Angie’s List of $129.00 for new nylon roller replacement on my garage door.
Steve told me I would receive a call between 8 and 9:00 a.m. on Thursday morning to determine what time the door would be repaired and new rollers installed. The call came in at 8:30 a.m. and the young man said he would arrive at my home between 9:00 and 11:00 am. He was there by 9:30 a.m.
When the young man came to service my door, he listened to how the door was “broken” and had it fixed within two minutes! He found the reset button that enabled the garage door to function properly. I asked him which door should be given the new nylon rollers and he explained that for an additional $70.00 I could have new nylon rollers installed on both doors. Since the doors where originally installed in 1996, I decided it was definitely worth the money to have the new rollers installed on both doors.
It took less than 1 hours for the doors to have the new nylon rollers installed, oiled, and cleaned. Since my garage doors are in good condition, they should last quite a while.
I was totally impressed with the professionalism, price, and customer service I received from both Steve Penn and the young man who came to service the doors.
It was one of the best experiences I have ever had!
The date and time picked were very agreeable. Both Steve Penn and the young man (Beldon) performing the work were extremely professional and customer-oriented. Beldon was extremely knowledgable about the garage doors, as he was able to find and push the reset button on mine. These are older doors (installed 1996) and the reset button was located on the back of the garage door apparatus and covered by the small electrical box.
Beldon installed the new rollers, removed the old ones, cleaned the tracks and the doors. When he finished, they looked brand new! Beldon also explained that it would be increase the life of the garage doors if they were kept free of debris.
I am so thrilled with my interactions to date on Angie’s List. The companies I am working with/have worked with are outstanding.


7/15/12
Greg D.
Cincinnati, Ohio
Tune-up of garage door. Lubricated rollers, inspected track and rollers, checked operation.
Serviceman showed up on time and performed services within 30 minutes. No major discrepancies found, reviewed a couple of minor ones with me after he finished his work.


7/14/12
Glen P.
Loveland, Ohio
I purchased the garage door tune up and roller replacement that was offered on Angies List and had a pair of malfunctioning sensors replaced. I have two garage doors.
The transaction went fine. They were prompt in answering my emails and scheduling the appointment. They arrived when they said they would. They had to order the sensors; they came out a few days later and completed the work. I have no complaints, they were professional throughout.


7/13/12
Hagiut T.
Loveland, Ohio
We have had this company come out before to replace our garage door, maintain it, and now replace the springs.
Called over the weekend because the spring to the garage door broke. First thing Monday morning they called back and said someone would call within the hour to schedule a time. They did call and came that day. Suggested both springs be replaced and my husband asked how long do the springs last since they had replaced the garage door less than 4 years before. They covered one of the springs under warranty. This is the second time they have been extremely honest, besides normal good professional work.


7/12/12
Mark D.
Cincinnati, Ohio
Called to get a checkup special ($119?) and see if my garage door needed replacing. The garage door had a crack in the middle of the top edge headed down. The man explained that my garage door was not built to withstand the strain of a motor pulling the weight from the middle. The metal door came years before the current opener. He said some sales/repairmen would try to sell me a new door, BUT that all it needed was re-enforcing. He completed the re-enforcement by straightening the bent area around the crack and attaching a metal brace on the inside of the top edge of the garage door. HE SAVED ME $HUNDREDS$. So I listened to his suggestions and got a couple of other things done…1) had the ?rollers? Replaced and 2) some wires added through the springs to protect from injury if a spring broke. It all sounded logical and the door seemed quieter after he was done. He also recommended I KEEP THE CORNERS NEAR THE DOOR CLEAN AND CLEAR OF CLUTTER/TOOLS. And reminded me to CLEAN THE ROLLER TRACKS AND USE WHITE GREASE ON THE OPENER CHAIN 1-2 TIMES A YEAR. No trouble with the door since then. YEA!!!


7/11/12
Hugh L.
Cincinnati, Ohio
Everything went as advertised. Very responsive and did a great job. Would not hesitate to use again.


7/11/12
John M.
Westchester, Ohio
Serviced two garage doors replacing pulleys, rollers and made necessary adjustments.
Cincinnati Door & Opener came out, were on time, friendly, professional and took care of our 2 garage doors so they operate like new.


7/10/12
Brad M.
Anderson, Ohio
Garage Door Inspection, Tune-up and Replacement of rollers on 30 year old garage door.
Excellent service.


7/5/12
Tonya B.
Cincinnati, Ohio
Took advantage of the Angies list special for Tune up.
Solid wood garage door was very heavy to open. I don’t think it had ever been serviced (+50 years).
They replaced the rollers, adjusted the springs, and lubricated.
Door can be opened very simply (wish I would have known this 10 years ago).
Fantastic work!
Quick response, found a time that worked with my schedule. Called the morning of appointment. Showed up on time. Clean, professional, and friendly!
Will definitely use again!


7/3/12
Rita G.
Cincinnati, Ohio
The replaced one of the cords on our garage door and tuned it up to make sure it was working well.
They did a great job. They were fast and came out right away, within a couple of days from our call.


JAMES M.

My garage door hadn’t received any maintenance for at least eight years and was getting balky and clunky. Also, the clicker we used to open the door was dying. In one visit, CD&O replaced the keypad opener outside the door, which we will used as out sole means of entry, lubricated bearings and got the door to go all the way down to the floor, eliminating the gap that we used to see.
Member Comments:
The door opens promptly and quietly. CD&O didn’t try to sell us a new system or tell us we needed to replace the opener system or door.


 

CONNIE C.

They were really good. I recommended them to my neighbors and they use them too. They cleaned the place after the work. They were professional. You have to order with them and it takes a couple of weeks to get them in. I was shocked on the day of installation because it was one man who arrived in the morning and he completed the work all by himself by noon. He cleared the place and there was nothing left. The doors were terrific and they worked.


 

BOB O.

They replaced an old opener that came with the house. They supplied and installed the motor/opener, rollers, keyless entry, inside open button, 2 remote controls and emergency pull chain. Also balanced the rollers, lubricated the track, tuned up all parts.
Member Comments:
When we called to set up the service, they were able to schedule within 2 days. I had to run home at lunch to meet them, and they were right on time. The roller replacement was optional, but I was able to see the wear on the original ones, and felt that addition was wise; plus, quiet operation is important to me. The technician was knowledgable and professional.


 

CHARLES C.

They replaced sensor and circuits in both door, replaced panel on one door and tuned everything up.
Member Comments:
They were there on time and did a very good job and were really quick.


 

DAVID A.

I had a new 2 car garage door installed.
Member Comments:
They were the first company to respond to my estimate request. They gave me a competitive price, as I checked 2 other companies, on what I thought was a better door. My wife was home for the installation, and was very happy with the installer.


 

DAVID C.

Replaced and aligned cable. Serviced door.
Member Comments:
Prompt. Fair price. Polite. Good after sales service when called. Top class operation. I have had bad experiences with garage door repair outfits. These guys are great!.


 

JOHN R.

2 service calls: 1. Garage door was not going up all the way 2. Gear and sprocket assembly was broken
Member Comments:
Both technicians assessed the problems and fixed them in a very short period of time. The first was simply an adjustment on the drive unit. He also adjusted the spring tension and honored a coupon. The second call required a part replacement which took only about a half hour. Overall I’m very satisfied and highly recommend these guys.


 

JOYCE D.

Replace gear and sprocket assembly on garage door opener.
Member Comments:
Garage door opener was quite noisy this morning when my son was leaving. He noticed a broken sprocket on the garage floor! I called Cincinnati Door & Opener Inc. and Steve was able to schedule a service call for this afternoon. The service person was professional , personable, and quite thorough. He completed the repair quickly and even noticed that the door was not correctly sealing along the bottom. He readjusted the door to correct the problem, lubricated, and checked all hardware. I could not have asked for a better outcome!


 

KRISTIN L.

This company is great. Extremely responsive and great customer service. We were very happy with them.


 

MELANIE Y.

Service tech came within 24 hrs. to assess garage door situation. We mutually decided it was best to replace the whole thing since it was nearly 50 years old and quite rickety. We chose the style and color that would best match the house and it was installed 9 days later. Beautiful! and cheaper that anticipated, too.

Member Comments:
Excellent! I called them on 3/17 and the tech came on 3/18. The situation was assessed and a new door was decided upon. That was chosen and ordered, and was then installed on 3/27. We are very pleased with the service, workmen, and product.


 

SCOTT R.

My garage door rollers were replaced because the bearings were bad due to a broken spring. The springs were replaced, the tracks were adjusted and the door was serviced.
Member Comments:
Everything went perfect. The technician explained everything as he went and went through things he came across (and the cost) as he did them.


 

KEVIN P.

They fixed a problem with my garage door.
Member Comments:
They are excellent workers. They did everything they could to solve the problem. They explained it very clearly and I could trust what they were saying. They were honest, telling me if something was going to cost more money. They were on time and even came out on a weekend.


 

TODD AND TERESA U.

Adjusted a crooked garage door. Fixed my remote access. Fixed my keypad. Changed out all the rollers.
Member Comments:
Jim did a great job. He is very professional, kind, courteous, competent. This is the third time we used this company. I will call again if needed.

See Before and After Photos