Testimonials
JAMES M.
My garage door hadn’t received any maintenance for at least eight years and was getting balky and clunky. Also, the clicker we used to open the door was dying. In one visit, CD&O replaced the keypad opener outside the door, which we will used as out sole means of entry, lubricated bearings and got the door to go all the way down to the floor, eliminating the gap that we used to see.
Member Comments:
The door opens promptly and quietly. CD&O didn’t try to sell us a new system or tell us we needed to replace the opener system or door.
CONNIE C.
They were really good. I recommended them to my neighbors and they use them too. They cleaned the place after the work. They were professional. You have to order with them and it takes a couple of weeks to get them in. I was shocked on the day of installation because it was one man who arrived in the morning and he completed the work all by himself by noon. He cleared the place and there was nothing left. The doors were terrific and they worked.
BOB O.
They replaced an old opener that came with the house. They supplied and installed the motor/opener, rollers, keyless entry, inside open button, 2 remote controls and emergency pull chain. Also balanced the rollers, lubricated the track, tuned up all parts.
Member Comments:
When we called to set up the service, they were able to schedule within 2 days. I had to run home at lunch to meet them, and they were right on time. The roller replacement was optional, but I was able to see the wear on the original ones, and felt that addition was wise; plus, quiet operation is important to me. The technician was knowledgable and professional.
CHARLES C.
They replaced sensor and circuits in both door, replaced panel on one door and tuned everything up.
Member Comments:
They were there on time and did a very good job and were really quick.
DAVID A.
I had a new 2 car garage door installed.
Member Comments:
They were the first company to respond to my estimate request. They gave me a competitive price, as I checked 2 other companies, on what I thought was a better door. My wife was home for the installation, and was very happy with the installer.
DAVID C.
Replaced and aligned cable. Serviced door.
Member Comments:
Prompt. Fair price. Polite. Good after sales service when called. Top class operation. I have had bad experiences with garage door repair outfits. These guys are great!.
JOHN R.
2 service calls: 1. Garage door was not going up all the way 2. Gear and sprocket assembly was broken
Member Comments:
Both technicians assessed the problems and fixed them in a very short period of time. The first was simply an adjustment on the drive unit. He also adjusted the spring tension and honored a coupon. The second call required a part replacement which took only about a half hour. Overall I’m very satisfied and highly recommend these guys.
JOYCE D.
Replace gear and sprocket assembly on garage door opener.
Member Comments:
Garage door opener was quite noisy this morning when my son was leaving. He noticed a broken sprocket on the garage floor! I called Cincinnati Door & Opener Inc. and Steve was able to schedule a service call for this afternoon. The service person was professional , personable, and quite thorough. He completed the repair quickly and even noticed that the door was not correctly sealing along the bottom. He readjusted the door to correct the problem, lubricated, and checked all hardware. I could not have asked for a better outcome!
KRISTIN L.
This company is great. Extremely responsive and great customer service. We were very happy with them.
MELANIE Y.
Service tech came within 24 hrs. to assess garage door situation. We mutually decided it was best to replace the whole thing since it was nearly 50 years old and quite rickety. We chose the style and color that would best match the house and it was installed 9 days later. Beautiful! and cheaper that anticipated, too.
Member Comments:
Excellent! I called them on 3/17 and the tech came on 3/18. The situation was assessed and a new door was decided upon. That was chosen and ordered, and was then installed on 3/27. We are very pleased with the service, workmen, and product.
SCOTT R.
My garage door rollers were replaced because the bearings were bad due to a broken spring. The springs were replaced, the tracks were adjusted and the door was serviced.
Member Comments:
Everything went perfect. The technician explained everything as he went and went through things he came across (and the cost) as he did them.
KEVIN P.
They fixed a problem with my garage door.
Member Comments:
They are excellent workers. They did everything they could to solve the problem. They explained it very clearly and I could trust what they were saying. They were honest, telling me if something was going to cost more money. They were on time and even came out on a weekend.
TODD AND TERESA U.
Adjusted a crooked garage door. Fixed my remote access. Fixed my keypad. Changed out all the rollers.
Member Comments:
Jim did a great job. He is very professional, kind, courteous, competent. This is the third time we used this company. I will call again if needed.
